Jobs
>
Seattle

    Senior Employee Relations Specialist - Seattle, United States - Redfin

    Redfin
    Redfin Seattle, United States

    3 weeks ago

    Default job background
    Description

    This position is a hybrid role requiring employees to work from our headquarters location in Seattle, WA every Tuesday and Wednesday, and remote all other days.

    Redfin is redefining real estate in the consumer's favor by combining our own technology and agents to create a service that's better, faster, and costs less. As a Redfinnian, you'll make a difference in one of life's most important events-buying or selling a home. Our hiring standards are high, yet our culture is humble. We've got all the perks, but if what you value most is doing great work in a creative, collaborative, and disciplined environment, join us.

    As a Senior Employee Relations Specialist, you will be responsible for conducting prompt, thorough, and fair investigations consisting of background research, investigative interviews, and debrief meetings in partnership with Employment Counsel, HRBPs, and the business. You must be able to articulate findings to the business in the form of summaries and conclusions so that long-term solutions can be developed and applied. As a Senior Employee Relations Specialist you will also have the opportunity to deliver compliance education programs and training designed proactively to address workplace issues.

    Key Responsibilities:

    • Manage Employee Relations Cases: Independently conduct a high volume of employee relations investigations (primarily within the brokerage), determine findings, and prepare all required documentation. This includes but is not limited to preparing a clear and concise report summarizing findings of the investigation as well as maintaining case management/tracking tools in AllVoices
    • Analysis and Reporting: Analyzing the collected data to identify patterns, trends, and themes within the organization including Redfin subsidiaries (Title Forward, Bay Equity, Rent). This could involve looking at the frequency of certain types of issues, commonalities among departments or teams, or shifts in employee sentiment over time. Compiling findings into reports that summarize key trends and themes for organizational leaders. These reports might include recommendations for action based on the identified areas for improvement.
    • Identification of Areas for Improvement: Using the insights gained from data analysis to pinpoint areas where the organization could improve its employee relations practices. This might involve recommending changes to policies, procedures, or management approaches.
    • Partnerships with the Team: Partner closely with HRBPs and people managers on employee relations related matters, including advising on employee discipline, underperformance, terminations, reasonable accommodations, complex leave scenarios and other related matters. Closely collaborate with Redfin's Employment Counsel.
    • Documentation and Reporting:Maintain accurate and confidential records of employee relations cases, investigations, and outcomes. Generate reports and analysis to identify trends, areas of concern, and opportunities for improvement.
    • Provide Guidance and Support: Offer guidance and support to employees and managers on employee relations matters, ensuring adherence to company policies, procedures, and legal regulations. This could also involve presenting reports, leading discussions, or providing training on best practices for fostering positive employee relations.
    • Mediation and Conflict Resolution:Act as a neutral mediator in resolving conflicts between employees, departments, or management, fostering open communication and mutual understanding. Provide timely communication to all relevant parties throughout the investigations process, including responding to case escalations. Remain respectful and empathetic in the face of difficult and uncomfortable situations surrounding an investigation
    • Stay Current with Employment Laws: Stay abreast of relevant employment laws, regulations, and industry trends to ensure compliance and mitigate legal risks in employee relations matters.
    Qualifications:
    • Proven experience in employee relations, preferably in a high-volume environment that includes managing multiple end-to-end workplace investigations
    • The ability to understand and empathize with the concerns and perspectives of employees (including cultural sensitivity and awareness)
    • A customer service mindset and treating our employees as our internal customers and providing responsive and supportive service is essential
    • Strong analytical and problem-solving skills, with the ability to assess complex situations and make sound decisions.
    • Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
    • Discretion and integrity in handling sensitive and confidential information.
    • Demonstrated ability to successfully mediate using conflict resolution techniques
    • Experience using data to inform next steps and decisions
    • Strong written communication skills and ability to synthesize information and present findings and recommendations effectively
    • Knowledge of employment laws, regulations, and best practices.
    The above job description is intended to outline the general nature and level of work being performed by employees assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.

    The compensation information is provided in compliance with job posting disclosure requirements in Hawaii, Colorado, New York, New Jersey, Washington, and California.

    Base Pay Range: $105, , Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operational business needs. Depending on the position, compensation may also include commissions, bonuses, and equity.

    Redfin offers a generous benefits package that includes 15 paid vacation days, 12 paid holidays, paid parental leave, sick leave, and flex days; medical, dental, and vision insurance benefits; flexible spending account, health savings account, life and disability insurance; fertility benefits, commuter benefits, Employee Assistance Programs; and 401(k) employer match.

    #LI-Hybrid
    Redfin is an equal opportunity employer committed to hiring a diverse workforce.

    A diverse, inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We're proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.

    Redfin provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by applicable federal, state or local law. If you need accommodation in the application or recruitment process because of a disability or special need, please contact

    Redfin encourages individuals with criminal record histories to apply for employment and considers such individuals for employment consistent with the requirements of any applicable fair chance acts, including but not limited to the San Francisco and Los Angeles Fair Chance Acts. Philadelphia applicants can access a copy of Philadelphia Fair Criminal Records Screening Standards ordinance poster here.

    Redfin accepts applications on an ongoing basis.
  • Sound Transit

    Board Relations Specialist

    6 hours ago

    Sound Transit Seattle, United States

    Salary range is $26.44/hour to $62.50/hour, with a midpoint of $40.87/hour.New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market. · Sound Transit also offers a competitive benefits package wit ...

  • Securitas Security Services USA, Inc.

    Employee Relations Specialist

    3 weeks ago

    Securitas Security Services USA, Inc. Seattle, United States

    HR Generalist / Employee Relations Assistant · Location: SeaTac, WA (In Office) · Days & Hours: Monday Friday / 8:00am to 5:00pm · Pay: $23.00 to $24.00/hour · We have a GREAT OPPORTUNITY for an HR Generalist to help support our location in SeaTac, WA. This position is respo ...

  • Positive Masculinity Now

    UNPAID Public Relations Specialist

    2 weeks ago

    Positive Masculinity Now Seattle, United States

    About Positive Masculinity: · With over 30 years in gender education combined, Co-Founders Mac Scotty McGregor and Drew Griffin started Positive Masculinity for heart-led masculine folks who want to create a transformative path for masculinity in our world. Our ultimate goal is ...

  • Trident Seafoods

    fsqa specialist customer relations

    2 weeks ago

    Trident Seafoods Seattle, United States

    Trident Seafoods has pioneered responsible fishing in the pristine waters of Alaska for more than 50 years. We never compromise when it comes to fulfilling our Mission of responsibly sharing wild Alaska seafood with the world. At Trident, we have a history of innovation and a com ...

  • Securitas Security Services Usa Inc.

    Employee Relations Specialist

    3 weeks ago

    Securitas Security Services Usa Inc. Seattle, United States

    HR Generalist / Employee Relations Assistant · Location: SeaTac, WA (In Office) · Days & Hours: Monday Friday / 8:00am to 5:00pm · Pay: $22.00 to $23.00/hour · We have a GREAT OPPORTUNITY for an HR Generalist to help support our location in SeaTac, WA. This position is respo ...

  • Hematologics

    Employee Relations Specialist

    1 week ago

    Hematologics Seattle, United States

    Job Description · Job Description Salary: $80,000-$90,000 · This is a full-time onsite position in Seattle, WA, which reports to the Human Resources Manager in partnership and collaboration with our leadership team. Option to work one day remote. · Job responsibilities include: ...

  • Hematologics

    Employee Relations Specialist

    3 weeks ago

    Hematologics Seattle, United States

    Job Description Job Description Salary: $80,000-$90,000This is a full-time onsite position in Seattle, WA, which reports to the Human Resources Manager in partnership and collaboration with our leadership team. Option to work one day remote.Job responsibilities include:Employee R ...

  • CareOregon

    Provider Relations Specialist II

    1 week ago

    CareOregon Seattle, United States

    Career Opportunities: Provider Relations Specialist II · Requisition ID · 24285 · - Posted · 05/14/2024 · - · CareOregon · - · Full Time - Permanent · - · Portland · - · Multi Location (2) · Job Description Print Preview · Job Title · Provider Relations Specialist ...

  • CareOregon

    Provider Relations Specialist II

    2 weeks ago

    CareOregon Seattle, United States

    Career Opportunities: Provider Relations Specialist II Requisition ID Posted 05/14/2024 - CareOregon - Full Time - Permanent - Portland - Multi Location (2)Job Description Print PreviewJob TitleProvider Relations Specialist IIExemption StatusExemptDepartmentProvider RelationsMana ...

  • Trident Seafoods

    fsqa specialist customer relations

    3 weeks ago

    Trident Seafoods Seattle, United States

    · Trident Seafoods is the largest vertically integrated seafood harvesting and processing company in North America. Trident is a privately held, 100 percent USA-owned company with primary seafood processing operations and fleet support in twelve Alaska communities. Trident's glo ...

  • Redfin

    Senior Employee Relations Specialist

    3 weeks ago

    Redfin Seattle, United States

    This position is a hybrid role requiring employees to work from our headquarters location in Seattle, WA every Tuesday and Wednesday, and remote all other days. · Redfin is redefining real estate in the consumer's favor by combining our own technology and agents to create a serv ...

  • Trident Seafoods

    fsqa specialist customer relations

    3 weeks ago

    Trident Seafoods Seattle, United States

    Trident Seafoods has pioneered responsible fishing in the pristine waters of Alaska for more than 50 years. We never compromise when it comes to fulfilling our Mission of responsibly sharing wild Alaska seafood with the world. At Trident, we have a history of innovation and a com ...

  • Hma INC

    Provider Relations Specialist II

    5 hours ago

    Hma INC Bellevue, United States

    HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best ...

  • Securitas Security Services USA, Inc.

    Employee Relations Specialist

    4 weeks ago

    Securitas Security Services USA, Inc. SeaTac, United States

    HR Generalist / Employee Relations Assistant · Location: SeaTac, WA (In Office) · Days & Hours: Monday – Friday / 8:00am to 5:00pm · Pay: $23.00 to $24.00/hour · We have a GREAT OPPORTUNITY for an HR Generalist to help support our location in SeaTac, WA. This position is respons ...

  • Pasilobus Inc

    Entry-Level Customer Relations Specialist

    3 weeks ago

    Pasilobus Inc Seattle, United States

    Pasilobus · Entry-Level Customer Relations Specialist · Seattle, WA · Remote · Full time · Apply for Entry-Level Customer Relations Specialist · Pasilobus, a growing eCommerce company dedicated to providing cutting-edge Shopify applications and development services, is seekin ...

  • Pasilobus Inc

    Entry-Level Customer Relations Specialist

    2 weeks ago

    Pasilobus Inc Seattle, United States

    Pasilobus Entry-Level Customer Relations Specialist Seattle, WARemoteFull time Apply for Entry-Level Customer Relations Specialist Pasilobus, a growing eCommerce company dedicated to providing cutting-edge Shopify applications and development services, is seeking a motivated, rec ...

  • Pasilobus Inc

    Entry-Level Customer Relations Specialist

    3 weeks ago

    Pasilobus Inc Seattle, United States

    Pasilobus Entry-Level Customer Relations Specialist Seattle, WARemoteFull time Apply for Entry-Level Customer Relations Specialist · Pasilobus, a growing eCommerce company dedicated to providing cutting-edge Shopify applications and development services, is seeking a motivated, ...

  • Pierce County

    Labor Relations Specialist

    2 weeks ago

    Pierce County Tacoma, United States

    Why It's a Great Opportunity : · As a Human Resources professional with some experience assisting others in an employee and labor relations work environment, you will have the opportunity to learn from the ground up with Pierce County. · You will support the team through notetak ...

  • Pierce County

    Labor Relations Specialist

    2 weeks ago

    Pierce County Tacoma, United States

    Why It's a Great Opportunity :As a Human Resources professional with some experience assisting others in an employee and labor relations work environment, you will have the opportunity to learn from the ground up with Pierce County. You will support the team through notetaking, r ...

  • Northwest Center

    Senior Employee Relations Specialist

    5 hours ago

    Northwest Center Renton, United States

    · Who we are - Northwest Center was founded in 1965 by mothers who had their children with disabilities turned away from public schools. They created their own inclusive Early Learning centers and wrote the first national legislation to ensure education for all children. Northwe ...