Xing Qin Ma

My name is XingQin, and I have been working in the housekeeping and food service industry for 3 years. 

Housekeeping Attendant  June. 2022 - Present

Hyatt Regency | Seattle WA, USA

• Follow established cleaning procedures and protocols, including infection prevention and control measures
• Report any maintenance or repair needs to the appropriate personnel
• Restock and maintain supplies and equipment as needed.

Housekeeper July. 2019 - May 2020

Four Season Hotel | Seattle WA, USA

• Cleaning lobbies, elevators, public restroom areas, employee locker rooms, guest corridors,  and other rooms division areas
• Assist other room attendants regarding moving beds as well as moving other furniture in the building
• Carries out any other related duties as specified by the Housekeeping Management Team
• Keeps all-villa sidewalks/patio areas are neat, swept, and mopped depending on the surface
• To carry out any other cleaning duties as specified by my manager
• Works harmoniously and professionally with co-workers and hotel employees

House Attendant  July 2020 - Feb 2021 Responsible for the overall cleanliness and sanitation of the residents' rooms, bathrooms, and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows, and using germicides

Lotte Hotel | Seattle Wa, USA

• Monitor and maintain housekeeping supplies
• Observe and report any potentially hazardous situations
• Collect linen to assist with laundry
• Adhere to safety and hygiene guidelines

Server Assistant        June 2011 - Feb 2012

Approach tables to take food and drink orders accurately and efficiently. Answer any questions regarding menu items, ingredients, or special dietary needs. Provide recommendations if requested.

Best Buffet|Portland, Oregon 

• Deliver orders promptly and accurately to the appropriate tables
• Ensure that the food is presented well and matches the guests' requests
• Providing exceptional customer service by interacting with guests in a friendly and professional manner, ensuring their needs are met throughout their dining experience 

Phlebotomy Training Specialist |Phlebotomy state certification  July 12, 2021- July 29, 2021

Seattle Central College  Sept 2012- June 2014