- Receive, screen and process all referral information to the appropriate team member. Perform insurance verification or obtain authorization from any organization making referral that is at risk and requires prior authorization. Consult with the Director of Patient Care Services as necessary to ensure that all services are authorized and reimbursable prior to providing the service.
- Communicate all referral/intake information to appropriate Scheduler and Clinical Supervisor immediately upon intake. Order home medical equipment when appropriate. Make arrangements for any services needed but not provided by AccentCare Home Health. Coordinate referral with Scheduler, Clinical Supervisors, and DPS to ensure quality and appropriate patient services. Assists Scheduler and Clinical Supervisor to ensure referrals are staffed and followed appropriately.
- Receive and process calls requesting information about AccentCare Home Health Services. Make every effort to provide services as appropriate to customers at the time of the initial call. Comply with State, Title 22 and JCAHO regulations and practices. Assist with telephone triage and customer service issues. Receive and processes physician orders in a timely manner.
- Provide back up for the Clinical Supervisor with incoming calls. Maintain a verification log that ensures that every referral received by the agency has been appropriately processed. Assist with copying and distribution of referral information. Provide daily follow-up and tracking of hospitalized patients and informs appropriate staff. Receive and process calls from field staff. Assist field staff with obtaining orders, coordinating supplies, and other duties as requested.
- Maintain a log tracking all lab work drawn; ensuring that appropriate personnel receives results. Coordinate referrals with Resource Infusion Pharmacy when appropriate; ensuring accurate information is coordinated between AccentCare Home Health Services and Resource Infusion Pharmacy. Assume other responsibilities as delegated by the Director of Patient Care Services. Provide for public relations with the community-at-large, as well as organizations and individuals involved in the health field.
- Ensure the accuracy of public information materials and activities. Interact effectively with corporate staff, managers, employees, clients, professional colleagues and vendors. Comply with applicable legal requirements, standards, and procedures including but not limited those within the Compliance Process, Code of Conduct, and Corporate Integrity Agreement (CIA). Participate in required orientation, Compliance and HIPAA training programs. Report concerns and suspected incidences of non-compliance using the 4-Step Reporting Process.
- Requires a valid license as a Licensed Vocational Nurse or Registered Nurse,
- Minimum of one year experience as an LVN or RN in a medical setting, preferably home health
- Knowledge of state and federal and accreditation requirements
- Data entry skills, excellent verbal and written communication skills (especially telephone)
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Intake Specialist - Los Angeles, United States - AccentCare
Description
OverviewWhy You'll Love Being an Intake Specialist at AccentCare
Do you take great pride in achieving the best possible outcomes for patients? Are you passionate about providing exceptional care? Join the AccentCare team today as an Intake Specialist.
As a Intake Specialist, you will have the ability to work at the top of your licensure while working one-on-one with your clients to provide them with customized care. Under the guidance of your physician, you will develop plans of care and utilize nursing theories, skills, and techniques to provide quality care to your clients on a daily basis.
When you join AccentCare, you become part of a team that is not only dedicated to their patients, but to each other as well. Here, you will truly make a difference each and every day as you work alongside a supportive team. With a competitive benefits package, work-life balance, professional development, and an outstanding work environment, you will have everything you need to achieve success in your career. Bring your passion for patient care and you will build a career you love as an Intake Specialist.
Join the AccentCare team and apply for this Intake Specialist opportunity today
Offer Based on Years of Experience
Fully Remote.
Must have an active Oregon state LVN/LPN License.
Weekend Schedule-
hours 11a-8p cst (9a-6p pst)
Appcs
What You Need to Know
Intake Specialist Responsibilities:
Intake Specialist Qualifications:
