Intake Specialist - Inglewood, United States - TEEMA Group

TEEMA Group

Verified Company

Inglewood, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Intake Specialist - TEEMA Group, Inglewood, CA, USA
The Intake Specialist will be responsible for providing excellent customer service and support to our clients. This role requires a highly organized individual with excellent communication and problem-solving skills.

Responsibilities:

Performs client eligibility screening and assessment.
Aids clients in gathering required information for program enrollment.
Handles client intake procedures, completes intake packets, and enters intake and discharge data into the program database, along with other necessary client details for reporting.
Conducts individual or group program orientations for clients.
Electronically tracks client entries and exits, inputting data into the program database and, if applicable, into the Homeless Management Information System (HMIS).
Ensures MyCaseRecords (MCR) documentation is kept current.
Contributes to the creation of client information and program data reports, including monthly, quarterly, and annual reports, utilizing MCR and HMIS data.
Collaborates with Program Coordinator, Case Managers, and Housing/Outreach Specialists in monitoring and documenting services.
Assists in maintaining archives of inactive client files.
Maintains ongoing commitment to quality documentation practices.
Offers direct and confidential support to management and staff.
Assists in procuring and managing necessary program supplies and office equipment.
Communicates program guidelines to clients and community partners.
Supports monthly aftercare followup procedures.
Perform other duties as assigned.