Intake Sales Specialist - Los Angeles, United States - Sepulveda Sanchez Law

Sepulveda Sanchez Law

Verified Company

Los Angeles, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

ATTENTION

TO APPLY:
Call us at and follow the instructions given.

Join Our Team

Sepulveda Sanchez law is a rapidly growing, ambitious, innovative, and talented law firm that is committed to obtaining justice to our clients on a national level.

We are committed to delivering the best client experience and live out our core values of compassion, teamwork, community impact, constant and never-ending improvement, innovation, and determination.

We are committed to ensuring our clients achieve justice during what is one of the darkest times of their lives.

Winning cases for our clients and is our number one priority and we are looking for people to join our team to accomplish that mission.

We are looking for an Intake Sales Specialist to manage our incoming calls on a daily basis and to perform a variety of administrative and clerical tasks.

As an Intake Specialist, you will be the first point of contact for our company.

Your duties include screening incoming calls, adding incoming leads information into lead tracking systems, following up on existing leads, informing prospective clients about our legal services, answering questions about legal fee agreement, and managing expectations.

You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful in this position, you should have a pleasant personality, as this is also a customer service role.

You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.

Responsibilities:

Answer, screen and forward incoming phone calls
Update calendars and schedule meetings
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Present, promote and sell products/services to existing and prospective customers
Establish, develop and maintain positive business and customer relationships
Reach out to leads through cold calling
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments

Requirements:

Proven work experience as a Customer Service Representative, Sales Team, Receptionist, Intake Specialist, Front Office Representative or similar role
Professional attitude and appearance
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and timemanagement skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus
Proven work experience as a Sales Representative
Relationship management skills and openness to feedback
Prioritizing, time management and organizational skills
Excellent selling, negotiation and communication skills

Benefits