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    Assistant Service Manager - Charlotte, United States - Continental Realty

    Continental Realty
    Continental Realty Charlotte, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Position: Assistant Service Manager for Park and Kingston – Charlotte, NC

    Role Overview

    As the Assistant Service Manager, you are expected to lead by example for the service team of this beautiful community with 168 apartment-homes. Help set the standard by demonstrating superior technical skills and professionalism.

    Most Important Responsibilities

    • Demonstrate keen leadership qualities and take initiative to help guide the team as they make timely high-quality repairs, perform preventive maintenance, and deliver exceptional customer service.
    • Work closely with experienced Service Managers and Community Managers to communicate the mechanical/technical aspects of the community and make good decisions.
    • Share your knowledge with the team, while continuing to develop your own future management potential.
    • Manage the day-to-day maintenance activities for this community.
    • Oversee quality of final work product, while performing tasks yourself, i.e. turns and tickets.

    Most Important Qualifications

    • MUST BE A GO-GETTER with a proven track record of stepping up to the plate and taking initiative.
    • 2+ years of recent hands-on experience in apartment maintenance, preferably at a demanding community with high standards.
    • Solid record of HVAC skills, EPA certification, plumbing, drywall, carpentry and electrical.
    • Must be willing to participate in the emergency on-call rotation.
    • Ability to assess and address problems quickly, good organization skills and strong follow-up.

    We've been Voted a Top Workplace Nationally for the past several years in a row recently.

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