- Provide prompt, friendly, and efficient customer service
- Identify and assess customer needs to provide appropriate solutions and recommendations.
- Ensure accurate and detailed documentation of customer interactions, inquiries, and resolutions in the customer relationship management (CRM) system.
- Collaborate with other team members and departments to resolve complex customer issues and escalate as necessary.
- Maintain a comprehensive knowledge of company products, services, and policies to effectively assist customers and provide accurate information.
- Proactively build rapport to enhance customer satisfaction
- Meet or exceed individual and team performance goals
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Sales Representative
2 days ago
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Sales Representative: Entry Level
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Kaizen Fort Wayne, United States Full time**Entry Level Sales**: Renewal By Andersen / Kaizen · We are seeking a highly motivated, Sales Professionals to join our growing team Representing Renewal by Andersen, a full-service window-replacement division of the 120-year-old Andersen Corporation, the owner of the most trust ...
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Customer Service/call Center
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EVANS MOTORS INC Fort Wayne, United StatesEvans Toyota is expanding the Business Development Center in the Service departments. We are currently seeking several self-directed and goal-oriented individuals to join our growing team. · A Business Development Representative is responsible for contacting and communicating wit ...
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Customer Service Associate
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WEI Fort Wayne, United StatesWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSR ...
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Account Representative
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Access Pharmaceutical Fort Wayne, United States**Description**: · Job Title - Account Representative - Gastrointestinal · Job Location: Fort Wayne, IN · Job ID - 35ARgIN · **Account Representative - Gastrointestinal**: · We are currently looking to fill several full time roles to help manage pharmaceutical brand awareness, bu ...
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Jersey College Fort Wayne, United StatesJersey College is an institution of higher learning with a vision to be nationally recognized through our dedication to excellence and innovation in nursing education as while offering pathways for professional growth. Since our founding, Jersey College has graduated over 10,000 ...
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Victim Advocate
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Amani Family Services Fort Wayne, United States**Position overview**: · The Victim Care Advocate serves as a part of the Victim Care team and reports to the Victim Care Manager. The Victim Advocate provides culturally competent advocacy services to immigrants and refugees who are victims of crime. Services are rendered to res ...
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Drop Technician
3 days ago
Mercury Broadband Fort Wayne, United States**Organization**: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was ...
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Lead, Material Management
1 week ago
Ekeo Group, LLC Fort Wayne, United StatesLead, manage, and guide all Supply Chain activities from proposal stage through Program award and execution for micro through large complex programs from development through long-term production for all purchased material items including influencing design for supply chain succes ...
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Community Liaison
1 week ago
Amani Family Services, Inc. Fort Wayne, United States**Position overview**:The Community Liaison is a full-time position of Amani Family Services, Inc., which reports to the Associate Family Support Program Manager. This position is responsible for providing short-term case management to Amani's clients in need of additional suppor ...
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Therapeutic Specialist Fort Wayne In
2 weeks ago
Insmed Incorporated Fort Wayne, United StatesCompany Description: · Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicate ...
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Environmental Analyst
2 weeks ago
SAIC Fort Washington, United StatesJob ID: · **Location**:REMOTE WORK, MD, US · **Date Posted**: · **Category**:Environmental, Health & Safety · **Subcategory**:Env Analyst · **Schedule**:Full-time · **Shift**:Day Job · **Travel**:Yes, 10 % of the Time · **Minimum Clearance Required**:Interim Secret · **Clearanc ...
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Customer Service Representative
2 weeks ago
Clarios Fort Wayne, United StatesCustomer service plays one of the most important roles in maintaining a positive company experience for customers. As the main point of contact for customers, members of customer service handle every order and situation in a personable and professional manner to ensure the custom ...
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Bartender
3 days ago
Marquee Fort Wayne, United States**Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and ...
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Recruiting Coordinator
4 days ago
3Rivers Federal Credit Union Fort Wayne, United States**Position: Recruiting Coordinator** · **Reports To**:AVP of Talent Experience · **Position Type**:Exempt · **Highly Specialized Contributor** · ***: · - The Recruiting Coordinator is a Band 5 Highly Specialized role in the Human Resource Development Resource Center who maintains ...
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Medical Receptionist
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Monterey Consultants Inc Fort Wayne, United StatesJoin Our Team at Monterey Consultants, Inc., a Service-Disabled Veteran Owned Small Business (SDVOSB) Company · Position: Full-Time Medical Receptionist · Location: 3030 Lake Avenue, Fort Wayne, IN 46805 · Are you ready to make a meaningful contribution in the realm of medical ca ...
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Qualitative Project Manager
4 days ago
M3USA Fort Washington, United States**Company Description** · M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fueled by our mission to utilize the internet for a he ...
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Manager, Government Relations
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SC Johnson Fort Washington, United StatesSC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid, Glade, Ziploc and more, in virtually every country around the ...
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Assistant Administrator Special Programs
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Stride, Inc. Fort Wayne, United States**Certificates and Licenses**: Administrative License · **Residency Requirements**: Strongly prefer residents of **Indiana**. May consider residents of surrounding states (MI, OH, KY, or IL) · The remote Assistant Special Programs Administrator/Principal directs and coordinates e ...
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Rental Coordinator
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Premier Truck Rental Fort Wayne, United StatesAre you in search of a company that resonates with your proactive spirit and entrepreneurial mindset? Your search ends here with **Premier Truck Rental** · We take immense pride in furnishing clients with a range of options, including monthly 4x4 Crew Cab Work Trucks, Utility Ree ...
Customer Engagement Representative - Fort Wayne, United States - Hiring ASAP
Description
Are you interested in customer service, marketing, sales, and business-related fields?
Are you looking to gain transferable skills?
Are you sick of being stuck behind a screen and wanting a more interactive career?
If your answer is "yes" to any and all of the above then we might have exactly what you are looking for.
We are seeking a highly motivated and customer-focused individual to join our team as an Entry Level Customer Engagement Representative. Before there were smartphones and virtual meetings there were personal connections and interactions. In this role, we are going back to the basics and rebuilding the value of communication. The Entry Level Customer Engagement Representative will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction. As an Entry Level Customer Engagement Representative, you will handle inquiries, resolve issues, and assist customers in a professional and courteous manner. This is an excellent opportunity for individuals who are passionate about delivering outstanding customer experiences, wanting to start their career in customer service, and prefer personalized interactions.
Main Job Responsibilities for Our Entry Level Customer Engagement Representative:
