- Provide tier one technical support to end-users via phone, email, or in-person, addressing hardware, software, and network-related issues promptly and professionally.
- Troubleshoot and resolve technical problems reported by end-users, including diagnosing and resolving hardware and software issues, performing system backups, and ensuring data integrity.
- Install, configure, and maintain computer systems, software, printers, and peripheral devices.
- Assist in the deployment and maintenance of network equipment, including switches, routers, and wireless access points.
- Create and update user accounts, passwords, and permissions in accordance with established procedures.
- Collaborate with senior IT staff to escalate and resolve complex technical issues, ensuring timely and effective problem resolution.
- Document technical procedures, troubleshooting steps, and support activities in a clear and concise manner.
- Provide end-user training and guidance on technology-related topics, ensuring users are equipped with the necessary knowledge to effectively utilize technology resources.
- Stay up to date with emerging technologies and industry trends, proactively recommending improvements to enhance the overall IT infrastructure and user experience.
- Contribute to the development and maintenance of IT policies, procedures, and knowledge base articles.
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Guest Experience Specialist
1 week ago
Marriott International, Inc Arlington, United States**Información Adicional** Part Time, Position for Evening shifts only, Applicant must be available at least 8-16 hours a week · **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** Courtyard Arlington Crystal City/Reagan National Airpo ...
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IT Specialist
1 week ago
National Labor Relations Board (NLRB) Washington, United States**Summary** · This position is located in the Missions Systems Branch of the Office of the Chief Information Officer (OCIO). Serves as a key advisor on information systems security for the agency providing advice, guidance, and consultation to key managers, supervisors, and emplo ...
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IT Specialist
1 week ago
US Development Finance Corporation (formerly Overseas Private Investment Corporation) Washington, United States**Duties**: · As an IT Specialist (Customer Support), you will: · - Serve as a technical IT Specialist responsible for delivering exceptional IT technical support with a focus on executive and VIP customers. · - Serve as the technical leader for executive and VIP support, offerin ...
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IT Specialist
18 hours ago
US Office of the Secretary Washington, United States**Duties**: · As an IT Specialist (INFOSEC), you will perform the following duties: · - Delegate tasks and responsibilities effectively, fostering teamwork and collaboration among team members. · - Coach, mentor, and develop team members, fostering professional growth and knowled ...
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IT Specialist
1 week ago
US Office of Administration Washington, United States**Duties**: · As a IT Specialist (APPSW), GS /14, your typical work assignments may include the following: · - Administration of cloud hosted solutions, primarily Software-as-a-Service, on a day-to-day basis. · - Performs maintenance tasks on supported platforms, such as configur ...
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IT Specialist
1 day ago
US Government Publishing Office Washington, United States**Duties**: · - Serves as an expert in the furnishing of technical information, assistance and advice dealing with implementation and integration of diverse technically complex systems as they relate to the successful operation of a modem printing/publishing. · - Manages Pace ser ...
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IT Specialist
1 day ago
US Electronic Health Record Modernization Washington, United States**Duties**: · - Leads development teams to determine the final technical specifications required to meet the functional requirements. · - Manages, reviews, creates, maintains, tests and utilize use-case models for business or clinical health care information. This could include p ...
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IT Specialist
1 week ago
US Government Accountability Office Washington, United States**Duties**: · The Science, Technology Assessment, and Analytics (STAA), Innovation Lab is looking for an experienced professional to serve as a Cloud Operation Support Specialist to support Amazon Web Services (AWS) cloud services, contract management, and administrative needs ac ...
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IT Specialist
1 week ago
US Environmental Protection Agency Washington, United States**Duties**: · **Responsibilities** · - Aids and supports assignments and projects relative to the delivery of customer support services; · - Assists higher-graded specialists in identifying and resolving issues and problems as they arise; · - Assists customers in resolving routin ...
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IT Specialist
18 hours ago
US Navy Systems Management Activity Washington, United States**Duties**: · - You will serve as project leader and senior technical advisor for devising, implementing, and overseeing the information management plan for various Information Technology (IT) services. · - You will serve as the IT liaison providing engineering and operational su ...
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IT Specialist
1 week ago
US Environmental Protection Agency Washington, United States**Duties**: · **Responsibilities** · - Aids and supports assignments and projects relative to the delivery of customer support services; · - Assists higher-graded specialists in identifying and resolving issues and problems as they arise; · - Assists customers in resolving routin ...
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IT Specialist
1 day ago
US Defense Intelligence Agency Washington, United States**Duties**: · **Requirements**: · **Conditions of Employment**: · - U.S. Citizenship - Drug Test - Security Investigation · **Qualifications**: · ASSESSMENT FACTORS · - 1. Maintains and advances business partnerships with senior mission managers by providing substantive guidance ...
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IT Specialist
4 days ago
US Commander, Navy Installations Washington, United States**Duties**: · - You will develop strategic plans for information technology (IT) portfolio management (e.g., IT infrastructure, resources, capital planning process). · - You will analyze current business plans and future technology and assets to create an end-state architecture o ...
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IT Specialist
1 week ago
US Electronic Health Record Modernization Washington, United States**Duties**: · **Major Duties**: · - Provides technical expertise and management on the implementation of assigned Identity and Access Management programs and projects. · - Review directives, policies, programs, enterprise-wide functional user requirements, and acquisition strateg ...
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IT Specialist
18 hours ago
US Navy Systems Management Activity Washington, United States**Duties**: · - You will serve as an Information Management (IM) Technical Lead in the Information Systems and Technology Directorate. · - You will work with the System Design, Engineering, Configuration Management and Cyber Security teams to ensure proper documentation of all pr ...
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IT Specialist
1 week ago
US Federal Communications Commission Washington, United States**Duties**: · As an entry · - level trainee, the incumbent will have the opportunity to learn a wide variety of IT business concepts and be provided with foundational job-related knowledge & skills. The incumbent will assist senior staff members by performing a variety of entry l ...
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IT Specialist
1 week ago
US Environmental Protection Agency Washington, United States**Duties**: · You will: · - Represent OEJECR in meetings with top level Agency officials and task forces or committees regarding the IT policy for the Agency. · - Serve as IT program manager responsible for project management, design, development, and use of automated management ...
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IT specialist
1 week ago
Omega Ventures Columbia City, United StatesThe Federal Waterways and Shipping Administration is the largest employer in the business area of the Federal Ministry of Digital and Transport (BMDV). In our agencies, dedicated people work throughout Germany for vibrant waterways. We combine traffic management, ecology, and eco ...
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Cybersecurity Specialist
1 week ago
Kingfisher Systems, Inc. Washington, United States**Cybersecurity Specialist - Junior** · Kingfisher Systems, Inc. (Kingfisher) specializes in providing a full range of Information Technology, Cybersecurity, Intelligence, and support services to the U.S. Government. Kingfisher's core competency is technology-enabled services wit ...
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Habilitation Specialist
1 week ago
Total Care Services, Inc. Washington, United States**SCOPE OF POSITION**: · The Habilitation Specialist is responsible for clinical coordination, monitoring, compliance, and administrative functions relevant to Medicaid Waiver In-Home Support & Hourly Respite services, and other authorized services and supports. The Habilitation ...
IT Specialist - Washington, United States - Non-Departmental Agency
Description
Summary
We are seeking a dedicated and motivated individual to join our help desk team as a tier one IT Specialist. As an integral part of our IT department, the incumbent will be responsible for providing technical support and troubleshooting assistance to agency staff members with excellent customer service. The ideal candidate should possess strong problem-solving skills, excellent communication abilities, and a passion for technology.
Duties
DUTIES/RESPONSIBILITIES:
IT Specialist professionals in Washington, D.C.
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Toni Wilmot
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Dervon Hampton
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Robell Gebreyohannes
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Gil Huerta
Cybersecurity Analyst ( Active TS/SCI )