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Behavior Support Specialist
1 week ago
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IT support specialist
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Apex Ventures Cleveland, United StatesFor over 85 years, STEAG has been a leader in efficient and secure energy production. STEAG Power GmbH operates coal-fired power plants at six locations in Germany, accounting for approximately five percent of the country's total electricity generation. These coal-fired power pla ...
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Technical Support Specialist
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Subrogation Support Specialist
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Care support specialist
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Nebula Technologies East Fairview, United StatesThe East Fairview Life Assistance Association is an organization for people with disabilities (with a focus on intellectual disabilities). It is organized as a non-profit association and was founded in 1964. We support approximately disabled or at-risk individuals from the East F ...
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Student Technology Support Specialist
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Northern Kentucky University Highland Heights, United StatesTechnical support of faculty, staff and students over the phone, chat, and in person. · Primary Responsibilities · Diagnosing and talking to faculty, staff and students through technical solutions over the phone, chat, and in person. · Assists customers with training or computer ...
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Technical Sales Support Specialist
1 week ago
Emerald Resource Group Hudson, United StatesSales Support SpecialistPay range: $ $20.98 per hourShift: Monday-Friday 8:00am - 5:00pmUnlock your potential as a Technical Sales Support Specialist - make an impact by providing top-notch support to our customers and driving business successEmerald Resource Group is currently a ...
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Service Support Specialist, MS
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Service Support Specialist, MS
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FUJIFILM Holdings America Corporation Twinsburg, United StatesOverview FUJIFILM Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment. Fujifilm's medical imaging portfolio includes solutions for digit ...
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Service Support Specialist, MS
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FUJIFILM Corporation Twinsburg, United StatesOverview: · FUJIFILM Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment. Fujifilms medical imaging portfolio includes solutions for di ...
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IT Support Specialist
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Crystal Clinic Orthopaedic Center Akron, United StatesPosition Summary · The IT Support Specialist I is responsible for on-site and remote support for computer network systems ensuring courteous, timely and effective resolution of client issues. Installs, maintains, and supports network systems including computers, mobile devices, t ...
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Titan Industries Summit Lake, United StatesWe are currently seeking a 64_ACCOUNT EXECUTIVE / SOLUTION SALES SPECIALIST for a permanent position at our company located in Darmstadt. If you are interested in this opportunity, please apply for further information. · Desired Skills and Experience · We are looking for a motiva ...
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IT Support Specialist
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Involta Akron, United StatesJob Summary: · The IT Support Specialist is primarily responsible for responding to client inquiries for technical assistance and ensuring courteous, timely and effective resolution of client issues. Problem resolution will involve the use of diagnostic and support request track ...
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IT Support Specialist
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Franklin Apprenticeships LLC Akron, United StatesJob Description · The Franklin Apprenticeships mission is about connecting passionate, eager, and highly motivated technology talent with employers. We work with large Fortune 500/1000 companies across the country who hire apprentices from our pre-apprenticeship program with no ...
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IT Support Specialist
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IT Support Specialist
5 days ago
College Now Greater Cleveland Cleveland, United StatesJob Details · Job Location · 1500 W 3RD ST SUITE 125 - CLEVELAND, OH · Position Type · Full Time · Description · An established leader in the Northeast Ohio civic landscape, College Now has been changing the lives of students in our region since 1967. We do this by providing ...
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Sapphire Enterprises Hall Summit, United StatesAs a specialist for warehouse logistics in Hall Summit, you will receive goods of all kinds and check their quantity and condition based on accompanying documents. You organize the unloading of goods, sort them and store them properly in pre-planned locations. You ensure that the ...
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Stellar Enterprises Wadsworth, United StatesAre you tired of just crunching numbers in accounting? Do you want to share your accounting expertise with others? Then a change from being a user to supporting our financial software proDoppik as an application manager is the perfect opportunity for you. We are excited to welcom ...
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IT Support Specialist
1 week ago
Merryweather Foam Barberton, United StatesJob Description · Job Description1. Do you have so much computer repair skill that it's falling out of your pockets? · 2. Are you sick of working for huge, uninspired companies where you feel like you are a cog in a wheel or a number in their system? · 3. Would you rather be part ...
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IT Support Specialist
4 days ago
415 Group Canton, United StatesJob Description · Job DescriptionSalary: · Company Overview: 415 Group is an award winning and leading provider of IT support services dedicated to delivering professional, reliable and efficient solutions to our excellent clients. Our firm is highly stable, committed to excelle ...
Technical Sales Support Specialist - Hudson, United States - Emerald Resource Group
Description
Sales Support SpecialistPay range: $ $20.98 per hour
Shift: Monday-Friday 8:00am - 5:00pm
Unlock your potential as a Technical Sales Support Specialist - make an impact by providing top-notch support to our customers and driving business success
Emerald Resource Group is currently assisting a top employer recruit for a sales support specialist in Hudson, OH. This is a successful technology manufacturing company who strongly believes in a workplace community based on helpfulness, integrity, unity, and loyalty.
As a Sales Support Associate, you'll play a vital role in supporting our Renewal Sales team with documentation, account reconciliation, and task management, while engaging with multiple levels of leadership within the company and financial institutions across the US and Canada. This flexible position offers both home-office and in-office work, centered at our Hudson, Ohio location. Join the team and be a driving force behind the growth and success in delivering top-notch services to valued customers
Requirements
• Bachelor's Degree preferred
• A strong work ethic and ability to manage a high volume of tasks at the same time
• 1-3 years of experience in sales support, data entry, and/or customer service
• Excellent verbal and written communication skills
• Proven track record of flexibility in a team setting
• Customer focused with a passion for exceptional customer service
• Able to thrive in a fast paced inside sales/customer service environment
• Highly organized, able to prioritize and manage time effectively
• Able to track information accurately and have a strong attention to detail
• Able to maintain an upbeat and positive attitude at all times
• Exposure to CRM systems and previous customer service experience a plus
• Highly motivated, well-organized, flexible, and results oriented
• Proven ability to assess, manage and operate effectively given multiple priorities in a mission-critical environment
• Excellent mathematical skills with emphasis in accounting or financial math
• Strong organizational skills, including detailed record-keeping, excellent and independent follow-through, and a high degree of accuracy
• Knowledge of preferred
• Proficient with technology, Microsoft Office; prefer Outlook and Excel
• Able to learn new systems quickly
Responsibilities
• Follow best practices and processes to support the Renewal Sales team in achieving and exceed the annual quota through thorough and accurate completion of service renewal tasks
• Prioritize weekly and monthly renewal activities to maximize quarterly renewal revenue and cash flow
• Assist in the response to customer emails promptly related to service renewals
• Create and provide customer proposals and supply any related documentation and/or brochures supporting the customer proposed solution to ensure renewals are closed timely
• Create and provide full customer equipment lists showing current equipment under contract and update equipment on each list based on customer feedback
• Submit all tasks related to customer changes and renewals to the Global Business Services team and manage the renewal to ensure completion
• Utilize Salesforce to properly document, report and forecast current and future renewal opportunities.
• Collaborate with your sales team and provide working document as required
• Work closely with business partners to develop a positive working relationship and maintain up-to-date information on renewals processes, marketing campaigns, and changes to technology.
• Assist in executing campaigns targeted to existing customers
• Assist in other sales and marketing tasks as needed
Contact information
For any follow up questions please contact:
Lexi Jenkins
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