IT Support Specialist - Barberton, United States - Merryweather Foam

Merryweather Foam Barberton, United States

2 weeks ago

Description

Job Description

1. Do you have so much computer repair skill that it's falling out of your pockets?

2. Are you sick of working for huge, uninspired companies where you feel like you are a cog in a wheel or a number in their system?

3. Would you rather be part of a smaller company with growth opportunities where you are actually treated like family?

4. Would you enjoy working an active IT position on a factory floor?

5. Do you like to solve complex problems? If you answer "no," to any of the above then please DO NOT apply. We only have a limited amount of seats on our bus and we are looking for the next AWESOME team member. The work we do create custom foam parts to make people's lives more comfortable.

Here's a little about us...

· We exist to Glorify God and to serve our customers.

· We are family owned and have been in business for 76 years

· We make custom foam parts for companies big & small

· We have a positive, hardworking culture (imagine Chick-fil-A, but without chicken in a manufacturing environment)

Title: IT Support Specialist

Division: IT / Operations Support

Type of position: Full-time with health benefits, vacation, paid time off, company matching 401k Retirement plan.

Please note: ZipRecruiter sometimes posts its own estimated pay range that is not accurate for the position.

We are seeking a proactive and resourceful IT Support Specialist to join our dynamic team. In this role, you will play a crucial part in ensuring seamless operations across our internal departments and remote plant locations. Your expertise will be pivotal in driving IT projects aimed at enhancing our technological capabilities within both office and production environments. We are looking for an individual who thrives on challenges, possesses exceptional problem-solving skills, is driven to find innovative solutions, and willing to work both in office and production environments.

Responsibilities:

Provide first-level support for all IT-related issues, including but not limited to desktops, laptops, printers, software applications, and peripherals.

Respond promptly to user inquiries via phone, email, Slack, or in-person and provide technical support and assistance as needed.

Independently diagnose and resolve technical hardware and software issues, escalating more complex problems to the appropriate IT teams when necessary.

Install, configure, and maintain computer systems, software, and networks to ensure optimal performance and security.

Efficiently troubleshoot and resolve computer problems, ensuring minimal downtime.

Collaborate with team members to identify areas for improvement in IT processes and systems, and contribute to the implementation of solutions.

Maintain accurate records of IT projects, user requests, resolutions, system configurations, and network details.

Assist with IT projects as assigned, including software upgrades, hardware installations, and system migrations.

Qualifications:

Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) or equivalent work experience.

Four years of proven experience in a technical support role, providing assistance with hardware, software, and networking issues.

Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently and independently

Excellent communication and interpersonal skills, with the ability to communicate technical information effectively to non-technical users.

Knowledge of Microsoft Windows operating systems, Microsoft Office suite, Linux, and basic networking concepts.

Familiarity with IT service management tools and ticketing systems.

Ability to work independently and collaboratively in a fast-paced environment.

Positive and professional demeanor

Company DescriptionMerryweather Foam is an industry leader in the fabrication and service of flexible foam products. For 76 years, we have served a diversified base of clients and industries, creating multiple paths for opportunity and growth.

We are a different kind of company, fiercely focused on serving our customers through teamwork and prompt service. As a family owned company, with 3 manufacturing locations, we are proud of our history and heritage of manufacturing. Most of our employees stay with us for a long time. It's not unusual to find people with 30+ years of experience on our team and sometimes even their children join our team after they graduate from school.

Merryweather Foam isn't a place for everyone. We are not slow-paced or laid-back. Each day, we look for new ways to adapt and grow. We regularly challenge our team members to eliminate waste and improve processes, so if you are looking to belong to an organization that is driven by teamwork, focused on details, and values character and integrity, then please apply

Company Description

Merryweather Foam is an industry leader in the fabrication and service of flexible foam products. For 76 years, we have served a diversified base of clients and industries, creating multiple paths for opportunity and growth. \r
\r
We are a different kind of company, fiercely focused on serving our customers through teamwork and prompt service. As a family owned company, with 3 manufacturing locations, we are proud of our history and heritage of manufacturing. Most of our employees stay with us for a long time. It's not unusual to find people with 30+ years of experience on our team and sometimes even their children join our team after they graduate from school. \r
\r
Merryweather Foam isn't a place for everyone. We are not slow-paced or laid-back. Each day, we look for new ways to adapt and grow. We regularly challenge our team members to eliminate waste and improve processes, so if you are looking to belong to an organization that is driven by teamwork, focused on details, and values character and integrity, then please apply

Office Support Specialist

1 week ago

NR Consulting LLC Stow, United States

**Job Type**: Contract · Pay: $ $18.50 per hour · Schedule: · - 8 hour shift · - Day shift · - Monday to Friday · - Morning shift · Application Question(s): · **Experience**: · - offise support: 3 years (preferred) · Work Location: In person ...
Technical Support Specialist

1 week ago

Fowler High Precision Canton, United States

**Overview**: · **Responsibilities**: · - Utilize NetSuite Field Service Module to log calls, initiate service orders and inform service manager of all serious customer complaints and escalations. · - Participate in product, service and any other training as required by managemen ...
Behavior Support Specialist

3 weeks ago

Kalamazoo RESA Portage, United States

**Division**: Special Education · **Position Type**: · Specialized Instructional Services · 10 Month · Work Hours: M-F 7:30 - 4:00 · (Job Grade: 17) · **Summary**: · Models and teaches implementation of behavioral strategies to parents, teachers, and paraprofessionals. · **Essent ...
Program Support Specialist

3 hours ago

Healthcare Alternative Systems, Inc Broadview, United States

**Healthcare Alternative Systems, Inc. (H.A.S.) **is a 501 (c) 3 non-profit organization providing behavioral health services to Chicago and the surrounding communities. We offer a continuum of programs addressing substance abuse, mental health, adolescent issues, family relation ...
IT Support Specialist

2 weeks ago

Crystal Clinic Orthopaedic Center Akron, United States

Position Summary · The IT Support Specialist I is responsible for on-site and remote support for computer network systems ensuring courteous, timely and effective resolution of client issues. Installs, maintains, and supports network systems including computers, mobile devices, t ...
IT Support Specialist

2 weeks ago

Involta Akron, United States

Job Summary: · The IT Support Specialist is primarily responsible for responding to client inquiries for technical assistance and ensuring courteous, timely and effective resolution of client issues. Problem resolution will involve the use of diagnostic and support request track ...
Bookkeeper / Tax clerk as application support specialist (m/f/d)

2 weeks ago

Stellar Enterprises Wadsworth, United States

Are you tired of just crunching numbers in accounting? Do you want to share your accounting expertise with others? Then a change from being a user to supporting our financial software proDoppik as an application manager is the perfect opportunity for you. We are excited to welcom ...
IT Support Specialist

3 weeks ago

Franklin Apprenticeships LLC Akron, United States

Job Description · The Franklin Apprenticeships mission is about connecting passionate, eager, and highly motivated technology talent with employers. We work with large Fortune 500/1000 companies across the country who hire apprentices from our pre-apprenticeship program with no ...
Client Support Specialist

1 week ago

ACCESS, Inc Akron, United States

Seeking a Part- Time Client Support Specialist Weekend Shift:10:00am-6:00pmJob description · ACCESS, Inc. Is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To ...
Customer Support Specialist

2 weeks ago

Vontier Corporation Akron, United States

Customer Support Specialist with Washify (A DRB Systems, LLC company) As a Customer Support Specialist, you will be working with our exciting product (Washify) that has been helping many car washes move into a new way of automated operating. This is Support Specialist, Support, S ...
family support specialist

3 weeks ago

Akron Summit Community Action Akron, United States

HEAD START/EARLY HEAD START POSITIONS AVAILABLE - Posting Dates: April 7, 2024- UNTIL FILLED · FAMILY SUPPORT SPECIALIST · Work with enrolled and attending families to provide support in social service needs; promote parent involvement/engagement and maintain parent partnership ...
Peer Support Specialist

2 weeks ago

Pinnacle Treatment Centers Akron, United States

** Peer Support Specialist** · **Job Category****:** Clinical **Requisition Number****:** PEERS007163 Showing 1 location **Job Details** · **Description** · **Peer Support Specialist** · **We offer competitive salary, full benefits package, Paid Time Off, and opportunities fo ...
Senior Physician in Psychiatry and Psychotherapy

2 weeks ago

Phoenix Industries Barberton, United States

akut Doc is a specialist in the recruitment and placement of doctors within the akut... Med Group, which is the nationwide market leader for medical professionals. We advise and support doctors in their search for a suitable position, helping them to achieve their personal career ...
Desktop Support Specialist

1 week ago

Bridgeview Eye Partners Akron, United States

POSITION SUMMARY: The IT Desktop Support Specialist provides computer support to all departments and locations within Bridgeview Eye Partners (BVEP).Responsibilities include installing, diagnosing, repairing, maintaining, and upgrading all hardware and software while ensuring opt ...
Operations Support Specialist

1 week ago

Cfins Akron, United States

** Operations Support Specialist** · **Job Category****:** Home Ops **Requisition Number****:** OPERA02262 Showing 1 location **Job Details** · **Description** · Who we are: · With a proud history going back to 1822, Crum & Forster provides accident & health, specialty and st ...
Client Support Specialist

1 week ago

ACCESS, Inc Akron, United States

Job Description · Job DescriptionSeeking a Part- Time Client Support Specialist Weekend Shift:10:00am-6:00pmJob descriptionACCESS, Inc. Is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, ...
Technology Support Specialist

2 weeks ago

Wadsworth City Schools Wadsworth, United States

Position Type: · Technology/Computer Technician · Date Posted: · 4/19/2024 · Location: · Wadsworth High School · Date Available: · 2024/2025 SY · Closing Date: · Until Filled RESPONSIBLE TO: Technology Supervisor and Director of Instruction & Professional Development · DETAIL ...
Client Support Specialist 1

1 week ago

ACCESS, Inc Akron, United States

Client Support Specialist PRN- 1st Shift 7:00am-3:00pmJob description · ACCESS, Inc. Is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable ac ...
Client Support Specialist 2

2 weeks ago

Access Inc Akron, United States

Client Support Specialist PRN- 2nd Shift 3:00pm-11:00pm · Job description · ACCESS, Inc. Is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasona ...
Peer Support Recovery Specialist

10 hours ago

Community Support Services - Summit County Akron, United States Part time

About Us: For 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective ou ...