- Assist clients relating to technical issues involving Microsoft's core business applications and operating systems.
- Assist clients relating to technical issues involving WAN, LAN and Wi-Fi connectivity, firewalls and VPN connectivity.
- Assist clients via IT support relating to technical issues involving their particular line of business software
- Professionally communicate with clients as required such as keeping them informed of incident progress, notifying them of impending changes, updates to their service requests and other relevant updates.
- Working understanding of Active Directory and Office 365 and permissions related to user security
- Excellent phone communication skills necessary.
- Ability to multitask support requests.
- Ability to work in a fast paced team environment effectively.
- Willingness to escalate service requests that require additional support.
- Minimum of 2 years' experience in IT support.
- Proficiency in diagnosing and resolving hardware, software, and network issues.
- Strong knowledge of Windows and/or Mac operating systems.
- Experience with Active Directory, Office 365, and other IT management tools.
- Excellent communication and interpersonal skills, with the ability to effectively interact with clients and team members.
- Proven ability to work independently and as part of a collaborative team.
- IT certifications such as CompTIA's A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.
- Competitive salary commensurate with experience.
- Comprehensive benefits package including health insurance, retirement plans, and paid time off.
- Professional development opportunities and support for IT certifications.
- Stable and organized work environment with opportunities for growth and advancement.
- Dynamic team culture with a focus on collaboration, innovation, and excellence.
-
Support Specialist
1 week ago
i3 Verticals Management Services, Inc. Canton, United StatesJob Description · Job DescriptionJOB TITLE: Support SpecialistDEPARTMENT: PaySchools OperationsREPORTS TO: Support Manager · SUPERVISORY RESPONSIBILITIES: Sole Contributor · JOB LOCATION: Canton, OH - This is not a remote position. · SUMMARY OF POSITION · The Support Specialist ...
-
Customer Support Specialist
2 weeks ago
Corporate Ladder North Canton, United StatesJob Description · Job DescriptionOur growing client in North Canton has been an assembler and distributor of quality components for aerospace and industrial applications since 1977. They are seeking a full-time Sales and Customer Support Specialist to join their team. This is an ...
-
Technical Support Specialist I
4 weeks ago
Canton Township Canton, United StatesNotice of Employment Opportunity · The following full-time job posting will remain open until · Thursday, May 23, 2024. · Technical Support Specialist I · Salary Range: $65,606 - $85,285 · Canton Township is a reciprocal unit as defined in the Reciprocal Retirement Act, Act 88 o ...
-
Logistics Support Specialist
2 weeks ago
THE KENAN ADVANTAGE GROUP North Canton, United StatesJob Details · Job Location · 95 North Canton OH - North Canton, OH · Position Type · LOG Support · Travel Percentage · None · Job Shift · 8hr · Description · KAG is North America's largest tank truck transporter and logistics provider, delivering energy commodities, spec ...
-
Technical Support Specialist
3 weeks ago
Fowler High Precision Canton, United States**Overview**: · **Responsibilities**: · - Utilize NetSuite Field Service Module to log calls, initiate service orders and inform service manager of all serious customer complaints and escalations. · - Participate in product, service and any other training as required by managemen ...
-
Peer Support Specialist
2 weeks ago
CommQuest Services Inc Massillon, United StatesPeer Support Specialist · Real-world impact. Life-changing outcomes. · CommQuest seeks a Full-time Peer Supporter for our residential women's facility in Massillon. The Peer Supporter performs a wide range of tasks to assist peers (clients) with gaining independence and ownership ...
-
Family Peer Support Specialist
3 weeks ago
firsthand Health Inc Canton, United States Full timeWe named our company firsthand because we believe that lived, or "first-hand," experience is incredibly valuable to gain trust and build relationships. The firsthand Guide is a critical role in our peer-led model, responsible for outreach and engagement of individuals living with ...
-
Support Specialist
1 week ago
Leaf Home Hudson, United States Full timeAt Leaf Home people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales ...
-
IT Support Specialist
4 days ago
Cleveland Steel Container Hudson, United StatesCleveland Steel Container is an employee-owned company. We are a family oriented, team-based organization that is the leader in the steel container industry. A key to our success has been our unique company culture that is based on openness, honesty, accountability, and cooperati ...
-
IT Support Specialist
4 weeks ago
Collegis LLC Loretto, United StatesCollegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader i ...
-
Tax clerk
1 week ago
NovaTech Solutions Canton, United StatesTax clerk (m/f/d) Full-time / Part-time Information about the search and the law firm We are currently looking for a dedicated and motivated employee (m/f/d) to join our law firm in Münster. The position involves providing comprehensive support to a fixed client base, including t ...
-
Customer Support Specialist
3 weeks ago
Vontier Corporation Akron, United StatesCustomer Support Specialist with Washify (A DRB Systems, LLC company) As a Customer Support Specialist, you will be working with our exciting product (Washify) that has been helping many car washes move into a new way of automated operating. This is Support Specialist, Support, S ...
-
13F Fire Support Specialist
2 weeks ago
Army National Guard Stow, United States Full timeJob Description · Join the Army National Guard as a Fire Support Specialist and become part of an elite field artillery team. You will provide the intelligence needed to support infantry and tank units in combat operations while learning highly sought-after skills that will help ...
-
Client Support Specialist
2 weeks ago
ACCESS, Inc Akron, United StatesSeeking a Part- Time Client Support Specialist Weekend Shift:10:00am-6:00pmJob description · ACCESS, Inc. Is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To ...
-
Wellness Support Specialist
2 weeks ago
Pathway Caring for Children Wooster, United StatesJoin our Caring Team that allows you to impact the lives of children and families and gain experience in social services · POSITION OVERVIEW: As a Wellness Support Specialist, you will play a pivotal role in improving the lives of children and families in our community. You'll ha ...
-
Wellness Support Specialist
2 weeks ago
Pathway Caring for Children Wooster, United StatesJoin our Caring Team that allows you to impact the lives of children and families and gain experience in social services · POSITION OVERVIEW: As a Wellness Support Specialist, you will play a pivotal role in improving the lives of children and families in our community. You'll ha ...
-
Subrogation Support Specialist
2 weeks ago
Fleet Response Hudson, United StatesJob Description · Job Description***Eligibility for Sign On BONUS*** · Fleet Response's mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, ...
-
Parts Support Specialist
1 day ago
R W Martin & Sons Inc Kent, United StatesJob Description · Job DescriptionJob Description · The parts support specialist will communicate with customers and act as a liaison, provide best in class customer service and information about R.W. Martin products and services. This role will focus on customer relationship gro ...
-
Surgical Support Specialist
2 weeks ago
Rock Medical Orthopedics Inc Hudson, United StatesJob Description · Job DescriptionSalary: $50-65K Annually · Surgical Support Specialist · Rock Medical is looking to add driven, energetic team players who are committed to being the most knowledgeable resources and providing the best customer service in the Orthopedic Industry. ...
-
Customer Support Specialist
1 week ago
PRC-Saltillo Wooster, United StatesJob Description · Job DescriptionSalary: Starting at $18.64 · At PRC-Saltillo, we have a mission to provide voices to children and adults who are unable to communicate effectively with their natural voices. Each year, we provide voices to thousands of individuals through our spec ...
IT Support Specialist - Canton, United States - 415 Group
Description
Job Description
Job DescriptionSalary:Company Overview: 415 Group is an award winning and leading provider of IT support services dedicated to delivering professional, reliable and efficient solutions to our excellent clients. Our firm is highly stable, committed to excellence and teamwork, and offers a supportive work environment for our employees.
Position Overview: We are currently seeking an experienced IT Support Specialist to join our team. The ideal candidate will have a passion for providing exceptional client services as well as superior technical support, thrive in a team-oriented environment, and possess strong organizational skills.
Basic Functions:
Additional Duties and Responsibilities:
Requirements:
Benefits:
Only local candidates need apply. Work from home is not available. The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.
