Jobs
>
Hudson

    Technical Sales Support Specialist - Hudson, United States - Emerald Resource Group

    Emerald Resource Group
    Emerald Resource Group Hudson, United States

    2 days ago

    Default job background
    Description

    Sales Support SpecialistPay range:
    $ $20.98 per hourShift: Monday-Friday 8:00am - 5:00pmUnlock your potential as a Technical Sales Support Specialist - make an impact by providing top-notch support to our customers and driving business successEmerald Resource Group is currently assisting a top employer recruit for a sales support specialist in Hudson, OH. This is a successful technology manufacturing company who strongly believes in a workplace community based on helpfulness, integrity, unity, and loyalty.

    As a Sales Support Associate, you'll play a vital role in supporting our Renewal Sales team with documentation, account reconciliation, and task management, while engaging with multiple levels of leadership within the company and financial institutions across the US and Canada.

    This flexible position offers both home-office and in-office work, centered at our Hudson, Ohio location. Join the team and be a driving force behind the growth and success in delivering top-notch services to valued customersRequirements

    • Bachelor's Degree preferred
    • A strong work ethic and ability to manage a high volume of tasks at the same time
    • 1-3 years of experience in sales support, data entry, and/or customer service
    • Excellent verbal and written communication skills
    • Proven track record of flexibility in a team setting
    • Customer focused with a passion for exceptional customer service
    • Able to thrive in a fast paced inside sales/customer service environment
    • Highly organized, able to prioritize and manage time effectively
    • Able to track information accurately and have a strong attention to detail
    • Able to maintain an upbeat and positive attitude at all times
    • Exposure to CRM systems and previous customer service experience a plus
    • Highly motivated, well-organized, flexible, and results oriented
    • Proven ability to assess, manage and operate effectively given multiple priorities in a mission-critical environment
    • Excellent mathematical skills with emphasis in accounting or financial math
    • Strong organizational skills, including detailed record-keeping, excellent and independent follow-through, and a high degree of accuracy
    • Knowledge of preferred
    • Proficient with technology, Microsoft Office; prefer Outlook and Excel
    • Able to learn new systems quicklyResponsibilities
    • Follow best practices and processes to support the Renewal Sales team in achieving and exceed the annual quota through thorough and accurate completion of service renewal tasks
    • Prioritize weekly and monthly renewal activities to maximize quarterly renewal revenue and cash flow
    • Assist in the response to customer emails promptly related to service renewals
    • Create and provide customer proposals and supply any related documentation and/or brochures supporting the customer proposed solution to ensure renewals are closed timely
    • Create and provide full customer equipment lists showing current equipment under contract and update equipment on each list based on customer feedback
    • Submit all tasks related to customer changes and renewals to the Global Business Services team and manage the renewal to ensure completion
    • Utilize Salesforce to properly document, report and forecast current and future renewal opportunities.
    • Collaborate with your sales team and provide working document as required
    • Work closely with business partners to develop a positive working relationship and maintain up-to-date information on renewals processes, marketing campaigns, and changes to technology.
    • Assist in executing campaigns targeted to existing customers
    • Assist in other sales and marketing tasks as neededContact informationFor any follow up questions please contact:Lexi Jenkins comLooking for a different role? Check exclusive opportunities on our career portal - clients are not listing these opportunities on job boards or websites

    Let's keep in touchTwitter:
    @EmeraldRGLinkedIn:
    @Emerald Resource GroupFacebook: @Emerald Resource Group***For hiring managers - struggling to find the right talent for your company? Send us the job description of the opening you're working on. Our amazing recruiters will help you find the talent you need.
  • Fleet Response

    Subrogation Support Specialist

    3 days ago

    Fleet Response Hudson, United States

    Job Description · Job Description***Eligibility for Sign On BONUS*** · Fleet Response's mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, ...

  • Emerald Resource Group

    Technical Sales Support Specialist

    1 day ago

    Emerald Resource Group Hudson, United States

    Sales Support Specialist · Pay range: $ $20.98 per hour · Shift: Monday-Friday 8:00am - 5:00pm · Unlock your potential as a Technical Sales Support Specialist - make an impact by providing top-notch support to our customers and driving business success · Emerald Resource Group ...

  • Zenith Innovations

    An Application Support Specialist for Enterprise Resource Planning

    22 hours ago

    Zenith Innovations Hartville, United States

    You will work in a renowned, successful and well-established company in the market with Hartville. · Collaboration: Teamwork and productive cooperation are core values of the company · Work environment: You will work in a pleasant atmosphere with a collegial team spirit · Variety ...

  • Crystal Clinic Orthopaedic Center

    IT Support Specialist

    2 days ago

    Crystal Clinic Orthopaedic Center Akron, United States

    Position Summary · The IT Support Specialist I is responsible for on-site and remote support for computer network systems ensuring courteous, timely and effective resolution of client issues. Installs, maintains, and supports network systems including computers, mobile devices, t ...

  • Involta

    IT Support Specialist

    20 hours ago

    Involta Akron, United States

    Job Summary: · The IT Support Specialist is primarily responsible for responding to client inquiries for technical assistance and ensuring courteous, timely and effective resolution of client issues. Problem resolution will involve the use of diagnostic and support request track ...

  • Merryweather Foam

    IT Support Specialist

    5 days ago

    Merryweather Foam Akron, United States

    Job Description · Job Description1. Do you have so much computer repair skill that it's falling out of your pockets? · 2. Are you sick of working for huge, uninspired companies where you feel like you are a cog in a wheel or a number in their system? · 3. Would you rather be part ...

  • Franklin Apprenticeships LLC

    IT Support Specialist

    2 days ago

    Franklin Apprenticeships LLC Akron, United States

    Job Description · The Franklin Apprenticeships mission is about connecting passionate, eager, and highly motivated technology talent with employers. We work with large Fortune 500/1000 companies across the country who hire apprentices from our pre-apprenticeship program with no ...

  • Ohio Department of Education

    Support Specialist

    6 days ago

    Ohio Department of Education Independence, United States

    Connect is a non-profit Information Technology Center serving public, private, and community schools throughout Northeast Ohio. · We are seeking a candidate to fulfill a support specialist position on our fiscal services team. · Open Position: Support Specialist Fiscal Services - ...

  • Great Lakes Cheese

    IT Support Specialist

    2 days ago

    Great Lakes Cheese Hiram, United States

    Job Overview · The IT Support Specialist provides support and maintenance of the computer · desktop/mobile devices/phone/network environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Service Desk. Res ...

  • BS&A

    Support Specialist

    6 days ago

    BS&A Lansing, United States

    Enterprise Software Support Specialist · Company Overview: BS&A Software, a leading software organization with proven technology, is dedicated to providing cutting-edge solutions to local governments and utility districts throughout the country. Our cloud-based ERP software is a ...

  • Achievement Centers for Children

    Support Specialist

    3 days ago

    Achievement Centers for Children Westlake, United States

    Job Description · Job DescriptionAre you looking for your next rewarding position in your social services career? Consider employment with the Achievement Centers for Children. We have a position for an energetic social services professional who enjoys working with individuals wi ...

  • BS&A

    Support Specialist

    3 days ago

    BS&A Bath, United States

    Job Description · Job DescriptionEnterprise Software Support SpecialistCompany Overview: BS&A Software, a leading software organization with proven technology, is dedicated to providing cutting-edge solutions to local governments and utility districts throughout the country. Our ...

  • Pinnacle Treatment Centers

    Peer Support Specialist

    1 day ago

    Pinnacle Treatment Centers Solon, United States

    ** Peer Support Specialist** · **Job Category****:** Clinical **Requisition Number****:** PEERS007187 Showing 1 location **Job Details** · **Description** · **Peer Support Specialist** · **We offer competitive salary, full benefits package, Paid Time Off, and opportunities fo ...

  • Pinnacle Treatment Centers

    Peer Support Specialist

    1 day ago

    Pinnacle Treatment Centers Akron, United States

    ** Peer Support Specialist** · **Job Category****:** Clinical **Requisition Number****:** PEERS007163 Showing 1 location **Job Details** · **Description** · **Peer Support Specialist** · **We offer competitive salary, full benefits package, Paid Time Off, and opportunities fo ...

  • Akron Summit Community Action

    family support specialist

    1 day ago

    Akron Summit Community Action Akron, United States

    HEAD START/EARLY HEAD START POSITIONS AVAILABLE - Posting Dates: April 7, 2024- UNTIL FILLED · FAMILY SUPPORT SPECIALIST · Work with enrolled and attending families to provide support in social service needs; promote parent involvement/engagement and maintain parent partnership ...

  • Bridgeview Eye Partners

    Desktop Support Specialist

    20 hours ago

    Bridgeview Eye Partners Akron, United States

    POSITION SUMMARY: The IT Desktop Support Specialist provides computer support to all departments and locations within Bridgeview Eye Partners (BVEP). Responsibilities include installing, diagnosing, repairing, maintaining, and upgrading all hardware and software while ensuring op ...

  • MRA - The Management Association

    ParkerStore Support Specialist

    2 days ago

    MRA - The Management Association Bedford, United States

    Job Title: ParkerStore Support Specialist Company: Triad Technologies Location: Oakwood Village, OH Description Essential Duties and Responsibilities: The essential duties and responsibilities of this position include the following (other duties may be assigned): Maintains person ...

  • ACCESS, Inc

    Client Support Specialist

    15 hours ago

    ACCESS, Inc Akron, United States

    Job Description · Job DescriptionSeeking a Part- Time Client Support Specialist Weekend Shift:10:00am-6:00pmJob descriptionACCESS, Inc. Is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, ...

  • New Avenues to Independence, Inc.

    CLE Support Specialist

    3 days ago

    New Avenues to Independence, Inc. Brecksville, United States

    Job Description · Job DescriptionDescription:Join Our Team as a CLE Support Specialist Full Time – Adaptive technology group home at New Avenues to Independence · Are you passionate about making a meaningful difference in the lives of individuals with disabilities? Do you possess ...

  • Paychex, Inc.

    Tax Support Specialist

    11 hours ago

    Paychex, Inc. Highland Hills, United States

    Advance Partners is an entrepreneurial and rapidly growing specialty finance and business services company. Advance provides payroll funding, working capital, back office support and a variety of strategic services to independent staffing firms. Foun Support Specialist, Tax, Supp ...