Internal Communications Specialist - Bloomington, United States - Revo Health

Description

The Revo Health Internal Communications Specialist will be responsible for supporting and implementing the organization's overall internal communications strategy in partnership with our Chief of Staff. The goal of this work is to provide tools and resources to empower employees across the organization to stay up to date and feel informed about the company's strategic initiatives and operational projects. This person will work alongside leaders across various departments to support strategic communication needs. This person will also act as a strategic business partner to support corporate brand efforts.

The ideal candidate will be a skilled storyteller with strong interpersonal skills, a knack for simplifying complex topics, and a passion for creating experiences. This person believes details matter and will be a stickler for consistency, grammar and timelines. The role will continue to build on a strong culture of collaboration with a primary focus in creating experiences that engage, connect, and inspire the community of employees. The ideal candidate also has impeccable communication skills and can confidently interact with internal colleagues and external stakeholders to think strategically, answer questions, solve problems, provide support, and build relationships. They need to have the ability to manage multiple projects simultaneously, while moving projects forward in a fast-paced environment while not losing attention to detail. If you enjoy seeing projects through from start to finish and want to play a role in the future of healthcare, we look forward to hearing from you.

This is a Hybrid, full-time role at our Bloomington Corporate Office. Three days in the office and 2 days remote. Monday - Friday 8:30 am - 5:00 pm.

Revo Health is a professional services company that partners with multiple healthcare groups to deliver exceptional patient care. This position will be employed by Revo Health, working closely with Infinite Health Collaborative (i-Health) and its operating divisions. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K w/Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.

• Learn and understand the organizational structure, strategic vision, and brand voice for our clients and Revo Health
• Support Chief of Staff in executing internal communications for Twin Cities Orthopedics (TCO), Revo and i-Health
• Partner with TCO leaders of their employee engagement program; 'Be The Difference' (BTD) to support internal communication efforts focused on company culture
• Partner with Revo leaders to support internal communication efforts for the company culture program; Thrive
• Work collaboratively with the TCO marketing team to design internal programming tools and tactics such as newsletters, intranet, presentations, employee engagement promotions, etc.
• Lead the execution of internal communications via communication channels by implementing an internal communication process
• Measure and track the performance of communications and internal programs, creating reports and updating scorecards when necessary
• Provide support through technical writing (heavy focus on HR and IT communication) and editing communications for FAQs, emails, presentations, etc.
• Manage communication tools & platforms including The LINK (intranet), as well as future tools which could include a CRM (email, text, etc.) as it relates to internal communication efforts
• Work alongside TCO's Chief Marketing Officer and the Marketing team to develop and execute brand related projects and needs for Revo and i-Health
• Develop marketing materials where needed and ensure brand consistency across all channels
• Oversee, manage, and create content for the digital ecosystem, including i-, , brand social media channels, and other channels as needed
• Maintain strong, consistent communication between the Marketing team and key stakeholders
• Work alongside the marketing team to follow the established creative process to manage the workflow and timeline for creative projects
• Lead brand project coordination/management for Revo and i-Health, while maintaining project timelines and ensuring deadlines are met in addition to supporting the development of new projects, estimates and proposals
• Oversee all branded materials for Revo and i-Health, as well as all marketing activities, initiatives, campaigns, or other special projects
• Ensure brand compliance and consistency, and take pride in the TCO, i-Health, & Revo brands
• Oversee management of web platforms for branded collateral and assets (Swag Shop, IOS, etc.).
• Manage applicable budgets and assist in accounts payable process
• Work collaboratively with internal and external team members to develop growth opportunities and campaign strategies that complement overarching organizational objectives.
• Any and all other duties as assigned

Education and Experience Requirements:

• Bachelor's degree in Marketing, Communications, Public Relations or related field
• 3-5+ years of relevant experience
• Excellent written and verbal communication skills
• Works well under pressure and ability to meet tight deadlines
• Meticulous attention to detail
• Has internal communications experience with mid-size complex organizations

Essential Requirements:

Ability to:

• Comply with company policies, procedures, practices and business ethics guidelines.
• Complete job required training.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance
• Work in the clinic, office or surgery center during business hours
• Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
• Communicate and interact in a respectful and professional manner
• Prioritize workload while being flexible to meet the expectations of the daily operations
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
• Understand and execute a variety of instructions
• Effectively operate equipment and communicate on and operate the phone system
• Work independently with minimal supervision
• Travel to other work locations, if required

Performance Expectations - Core Values:

• Integrity - Do the right thing and take responsibility for what you do and say
• Service - Consistently contribute to deliver an exceptional experience
• Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
• Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
• Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

• Office setting

Notes

• Revo Health is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
• This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.