Jobs

    patient communication specialist - , MN, United States - Resource Group

    Resource Group
    Resource Group , MN, United States

    4 weeks ago

    Default job background
    Description

    The Patient Communication Specialist is responsible for supporting multiple practices with phone coverage and scheduling of appointments to provide service excellence to our patients.


    Position Responsibilities

    • Provide quality patient service through effective communication and personal attention, using appropriate communication strategies and taking the appropriate partners to resolve patient questions and issues
    • Receive inbound calls from current and potential patients
    • Respond to email requests from current and potential patients
    • Schedule patient appointments in the first available opening through the use of patient call lists

    Education Requirements

    • Minimum high school diploma

    Preferred Qualifications

    • Customer service experience
    • Ability to type 30 words per minute
    • Effective communicator and team player
    • Call center experience
    • Computer skills

    Monday: 7am-4pm

    Tuesday: 7am-4pm

    Wednesday: 11am-8pm

    Thursday: 11am-8pm

    Friday: 10am-4pm


    Benefits

    Park Dental offers competitive compensation, a generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching.

    Community

    Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Associations Give Kids a Smile Day, the American Heart Association Heart Walk, and Mission of Mercy. Each practice participates in events in their local communities too

    About Park Dental

    Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.

    Like our Park Dental careers page on Facebook for the latest updates about Park Dental

    Park Dental is an equal opportunity employer.


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