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    Call Center Representative - Sacramento, United States - Integrity Marketing Group

    Integrity Marketing Group
    Integrity Marketing Group Sacramento, United States

    2 weeks ago

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    Description
    About Gott Professional Insurance Services

    Gott Professional Insurance Services (GPIS) is headquartered in Sacramento, California. Established in 2007, GPIS provides insurance and financial products and services to specialized markets of federal, state, and municipal governments and small business employees. GPIS represents some of the largest insurance and financial companies in the country and continues to maintain its focus on educating clients through workshops and individualized information. In 2021, they served over 5,000 Americans and produced over $80 million in annual paid premium. For more information, visit

    Job Summary

    GPIS is seeking an experienced call center professional to be the first impression of GPIS. These scheduling calls are essential to the overall success of our team as they will be the initial consultation with the prospective clients. The Scheduling Representative will educate prospects on who we are, what we do, and how we improve their lives.

    Primary Responsibilities:
    • Making daily outbound calls in a professional and efficient manner.
    • Handle inbound calls.
    • Accountable for daily and weekly goals for scheduling appointments for our Benefits Specialist.
    • Communicate effectively with prospective clients and colleagues.
    • Work independently and as a key member of the entire team.
    • Place scheduled appointments on representatives' calendars.
    • Document all calls, tasks, and appointments in CRM.
    • Create a positive first impression of GPIS and the unique services we provide.
    • Participate in daily team huddles, attend training sessions and other meetings as needed.
    • Other duties as assigned.
    Primary Skills & Requirements:
    • Knowledge of sales processes.
    • Energetic yet compassionate phone skills required.
    • Great problem-solving ability.
    • Highly motivational and possesses persuasion skills.
    • Ability to stay organized.
    • Capable of prioritizing and multi-tasking.
    • Excellent communication skills.
    • Proficient in MS Office 365, CRM, or similar software.
    • Passion for helping people and enriching their lives.
    • Ability to exhibit GPISs' Core Values in daily work.
    • Previous sales, marketing, or customer service experience.
    • Previous cold calling or call center experience.
    • Working knowledge of MS Office and GOLD MINE (or similar CRM software).
    About Integrity

    Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

    Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

    Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit

    Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
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