Call Center Agent/customer Service Representative - Sacramento, United States - Pick n Pull Auto Dismantlers

Pick n Pull Auto Dismantlers

Verified Company

Sacramento, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

We are having Open In-Person Interviews on Wednesday April 17th, 2024

Time: 9:00am - 2:00pm.

We would like to invite you to join us at 10850 Gold Center Drive, Suite 350 Rancho Cordova, CA 95670
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Please respond and confirm if you can attend._

Pay rates are based on experience: $ $20.50/hour

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Availability to work a shift between the hours of 5:00 AM to 6:30 PM Monday through Friday, and 5:00 AM to 6:00 PM Saturday and Sunday. Shifts are usually 4 weekdays and 1 weekend day. We are open 364 days a year, closing only on Christmas Day._
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Training will be on site - must be able to attend Monday through Friday in-person training from April 2

May 10 in Rancho Cordova, CA

This position works fully onsite throughout the 90-day training period, with potential to become hybrid with supervisor approval upon meeting required performance metrics.

Please plan to dress in office attire attire is business casual
Please bring a copy of your resume if possible

Essential Functions:

Respond to customer requests regarding Pick-NPull store information such as hours, days of operation, sales, etc.
Respond to customer requests regarding specific vehicle parts pricing information and local store vehicle inventory information.
Interact with Pick-NPull store personnel to respond to customer inquiries regarding scheduling of vehicle pick up or to assist with the resolution of customer requests, complaints or concerns.
Adhere to departmental standards of performance.
Work effectively with other contact center agents, team leaders, supervisors and manager.
Other duties as assigned.

Qualifications:

High school diploma or GED required.
2 years recent call center experience preferred.
Ability to fluently speak English required.
Bilingual English/Spanish a plus, but not required.
Good verbal and written communication skills.
Dependable attendance record with good work ethic.
Solid computer and keyboarding skills.
Organized with attention to detail.
The ability to work in a fast paced environment.
Ability to work with a diverse customer base.
Ability to multitask.
Available to work varied shifts, Sunday through Saturday, within the hours of 5:00am to 6:30pm.
Must be able to pass a drug screen and background check.

Physical Activities Required to Perform Essential Functions:
The ability to stand, walk and/or sit up to 90% of the time. Manual dexterity to reach and handle items with hands and arms.

Ability to talk and hear; Peripheral and depth perception vision; Light to moderate physical activity performing non-strenuous, repetitive daily activities of a productive/technical nature.

Job Conditions:

Indoor office environment with adequate ventilation.

Exposure to moderate noise levels (example:
business office environment with computers and printers, light traffic.)

PLEASE NOTE:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S.

applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.

Radius Recycling participates in e-verify for all U.S. new hires.

An offer of U.S.

employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.

All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.

As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

Pay:
$ $20.50 per hour

Expected hours: 40 per week

Benefits: