Jobs
>
Sacramento

    Bilingual Call Center Representative - Sacramento, United States - SAFETY CENTER INC.

    SAFETY CENTER INC.
    SAFETY CENTER INC. Sacramento, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job DescriptionPosition Description:


    WELCOME TO THE SAFETY CENTERThe Safety Center is a 501(c)(3) organization founded in 1934 whose mission is to reduce injuries and save lives by empowering our community to make positive life-changing decisions.

    We accomplish this mission by promoting lifelong safety and health through a variety of community and professional programs.

    SAFETY CENTER PROGRAMS:
    \tInstill safety values in children.
    \tReinforce safe decision-making in teens.
    \tBuild safe riding skills and strategies in motorcyclists.
    \tCreate a culture of awareness and responsibility for safety in the workplace.
    \tEmpower positive behavior change through our alcohol and drug programs.

    OUR CORE VALUES:
    \t


    SAFETY:
    We are passionate about safety.
    \t


    EMPOWERING:
    We empower people to make positive, life-saving decisions.
    \t


    UNIQUE:
    We believe in the power of unique and innovative solutions.
    \t


    ETHICAL:
    We are committed to ethical relationships.

    Summary:

    The Bilingual Call Center Representative is an essential member of the Alcohol & Drug Program (ADP) team supporting the Safety Centers DUI program.


    Essential Duties and Responsibilities:
    include the following. Other duties may be assigned.
    \tTake calls from program participants get accurate contact information, identify needs, and provide timely answers to their questions.
    \tProvide guidance in navigating to the website and other resources to provide access to the information needed.
    \tDe-escalate situations by listening with empathy, acknowledging concerns, and focusing on appropriate solutions.
    \tCollaborate with other Call Center staff to continuously improve processes needed to support C.A.R.E. team members and provide a positive participant experience.
    \tMinimize, on-hold wait time, hang-ups, dropped calls, and voicemail messages.
    \tOther duties as required to meet the needs of our clients, our employees, and the Safety Center as a whole.
    \tRegular, predictable attendance is required.
    \tAbility to get along and work effectively with others.

    Requirements of Successful Candidates:
    \tBilingual (Russian or Spanish)
    \tRegular, predictable attendance
    \tExperience using internet software, including Zoom and video conferencing technology
    \tKnowledge of basic office equipment should include Internet and email, copy and fax machines, postage meter, and telephone.

    Qualifications:
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    Education and/or Experience:
    \tHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

    Language Skills:
    \tAbility to read and comprehend simple instructions, short correspondence, and memos.
    \tAbility to write simple correspondence.
    \tAbility to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

    Benefits:
    \t401(k)
    \tDental & Vision Insurance
    \tEmployee assistance program
    \tFlexible spending account
    \tHealth insurance
    \tAFLAC

    Compensation:
    $ per hour.
  • Electro Scan, Inc.

    Call Center Representative

    3 weeks ago

    Electro Scan, Inc. Sacramento, United States

    Job Summary**:NOT A REMOTE POSITION - EARLY SHIFT - 5:00am to 2:00pm** · We are seeking a detail-oriented, customer-service focused individual to support our customers and on-site technical team. Providing support to customers by answering questions and troubleshooting scheduling ...

  • Sutter Health

    Patient Service Representative, Center of

    1 week ago

    Sutter Health Sacramento, United States

    **Organization**: · SMF-Sutter Med Foundation · - Central · **Position Overview**: · Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verif ...

  • Pick n Pull Auto Dismantlers

    Call Center Agent/customer Service Representative

    2 weeks ago

    Pick n Pull Auto Dismantlers Sacramento, United States

    **We are having Open In-Person Interviews on Wednesday April 17th, 2024** · **Time: 9:00am - 2:00pm.** · **We would like to invite you to join us at 10850 Gold Center Drive, Suite 350 Rancho Cordova, CA 95670** · - **Please respond and confirm if you can attend.**_ · - Pay rates ...

  • Integrity Marketing Group

    call center representative

    3 weeks ago

    Integrity Marketing Group Sacramento, CA, United States

    Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help peopl ...

  • Integrity Marketing Group

    Call Center Representative

    2 weeks ago

    Integrity Marketing Group Sacramento, United States

    About Gott Professional Insurance Services · Gott Professional Insurance Services (GPIS) is headquartered in Sacramento, California. Established in 2007, GPIS provides insurance and financial products and services to specialized markets of federal, state, and municipal governmen ...

  • Gainwell Technologies LLC

    Call Center Representative

    1 week ago

    Gainwell Technologies LLC West Sacramento, United States

    Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your cont ...

  • Roseville Toyota

    Call Center Representative

    3 weeks ago

    Roseville Toyota Roseville, United States

    **Dealership**: L0507 Roseville Toyota · - Job Posting · **Roseville Toyota**: · If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success · **_ We are committed to Growing our Company and Growing our People_** ...

  • Gainwell Technologies - HMS Holdings Corporation

    Call Center Representative

    3 weeks ago

    Gainwell Technologies - HMS Holdings Corporation West Sacramento, United States

    As a Call Center Representative - West Sacramento, CA at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable. C Call Center, Representative, Cus ...

  • Gainwell Technologies

    Call Center Representative

    2 days ago

    Gainwell Technologies West Sacramento, United States

    Job Description · Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company tha ...

  • K-Designers

    Call Center Representative

    2 weeks ago

    K-Designers Sacramento, United States

    Job Description · Job DescriptionTop Pay up to $40 per hour, Beginning Average Pay $19.33 · Join our exciting and energetic team of successful employees in customer service. If you have enthusiasm, a good sounding voice, are dependable, and want to grow in your career, please con ...

  • AtWork Personnel Services

    Call Center Representative

    1 week ago

    AtWork Personnel Services Sacramento, United States

    Job Description · Job DescriptionWe are actively hiring call center agents for surveying job for market research purposes. · No Quotas Low stress environment · Scripted calls · No prior call center experience needed, we will train you · Weekly Pay · Requirements: · Must be availa ...

  • AtWork Personnel Services

    Call Center Representative

    2 weeks ago

    AtWork Personnel Services Sacramento, United States

    Job Description · Job DescriptionWe are actively hiring call center agents for surveying job for market research purposes. · No Quotas Low stress environment · Scripted calls · No prior call center experience needed, we will train you · Weekly Pay · Requirements: · Must be availa ...

  • AtWork Personnel Services

    Call Center Representative

    3 weeks ago

    AtWork Personnel Services Sacramento, United States

    Job Description · Job DescriptionWe are actively hiring call center agents for surveying job for market research purposes. · No Quotas Low stress environment · Scripted calls · No prior call center experience needed, we will train you · Weekly Pay · Requirements: · Must be availa ...

  • SAFETY CENTER INC.

    Bilingual Call Center Representative

    1 week ago

    SAFETY CENTER INC. Sacramento, United States

    Job Description · Job DescriptionPosition Description: Safety Center Incorporated is a nonprofit organization founded in 1934 whose mission is to reduce injuries and save lives by empowering our community to make positive life-changing decisions. We accomplish this mission by pro ...

  • Ultimate Staffing

    Medical Call Center Representative

    4 weeks ago

    Ultimate Staffing Sacramento, United States

    We are currently seeking a driven motivated individual that loves being in the healthcare industry and helping people · We are looking for call center reps/member service reps for an amazing healthcare company here in Sacramento Some of the duties that they perform include: · Res ...

  • Neptune Dental Management

    Customer Call Center Representative

    1 week ago

    Neptune Dental Management West Sacramento, United States

    Image Specialty Partners is on the lookout for dynamic, enthusiastic, well-organized, and team-oriented individual to join us as Customer Call Center Representative. If you are a motivated self-starter with a great work ethic and prior experience in a call center, we invite you t ...

  • Neptune Dental Management

    Bilingual Customer Call Center Representative

    5 days ago

    Neptune Dental Management West Sacramento, United States

    Job Description · Job Description***$500 Hiring Bonus - Apply Now*** · As our new Customer Call Center Representative, your patient approach ensures exceptional customer service and satisfaction with all callers. With a focus on precision and consistency, you navigate inquiries w ...

  • Bank of America

    Financial Center Client Service Representative

    6 days ago

    Bank of America Sacramento, United States

    Financial Center Client Service Representative · Sacramento, California · **Job Description:** · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and ho ...

  • Clarke & Rush HVAC, Windows, Insulation, Plumbing and Gutter Company

    Customer Service Representative/Call Center/Dispatch

    2 weeks ago

    Clarke & Rush HVAC, Windows, Insulation, Plumbing and Gutter Company Sacramento, United States

    Job Description · Job DescriptionClarke & Rush, one of Sacramento's Preferred Home Performance Contractors is growing and we are offering a great opportunity to become an essential part of our team as a Customer Service Representative/Dispatcher. · Why Clarke & Rush? · • We are h ...

  • Hire Reactor

    DENTAL CALL CENTER/Customer Service Representative

    1 week ago

    Hire Reactor Folsom, United States

    Call Center Agents needed for our dental call centerCareer Opportunities · Room for Growth · Paid Training · Competitive Compensation · THIS IS A FULL TIME ONSITE POSITION AT OUR FOLSOM, CA LOCATION. THIS IS NOT A REMOTE POSITION. · Here at Smile Time Dental and Make A Smile, we ...