- Build and maintain relationships with new and repeat customers
- Educate customers on how products or services can benefit them
- Ability to communicate technical details with customers and internal team
- Sell the company's products or services to customers
- Proactively go through the current client base to grow our billing services accounts
- Work to increase our billing services capture rate from equipment only sales
- Maintain records of all sales leads and/or customer accounts using our CRM Software
- Identify, investigate, research, and target prospects within property management and other multi-unit industry groups
- Conduct research and data collection to understand a customer's specific needs
- Answer incoming leads (calls, emails, etc.) to help clients find a solution with our products
- Provide support to Sales Manager to help with calls, inquiries, and proposals
- Support the sales team in developing pipeline process and effectively follow up with prospects
- Manage deadlines and communicate consistently with team members and customers in a clear and concise manner
- Organize and present data to team members and potential customers
- Travel to meet prospects and customers
- Attend trade shows and events to build relationships
- Make outbound calls and emails for prospects
- Help in performing monthly webinars and lunch + learns for our customers
- Embodies being a team player and dependability
- Share credit, emphasize team over self, and defines success collectively - humble
- Always looking for more, never need to be pushed, self-motivated, and diligent - hungry
- Common sense about people, good judgment, understands group dynamics - people smart
- Proactive, strong organizational with attention to detail
- Ability to work well under pressure and deadlines
- Experience with CRM software and Property Management experience is a plus
- Technically included and able to make complex ideas simple for customers
- You can see more about our core values, interview process, and office by visiting our website and YouTube channel.
- Job Type: Full-time
- Pay: $50,000 - $70,000 per year (non-commissioned role)
- Remote Work: 3-4 days a week from home
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Business Development Representative - Kent, United States - Submeter Solutions
Description
WHO WE ARE
Submeter Solutions is a small, profitable, and growing company in Kent Washington that brings real estate owners, managers, and tenants together all over the US by providing and automating utility billing services to both commercial and residential properties. We help our clients by providing the submetering equipment required to fit the needs of their property based on our knowledge and technical expertise. Our wide range of utility billing services is tailored to each property's unique requirements. Our clients are the highest priority and our team members go above and beyond to create top-notch support. Come join our team where you can make an impact today
WHAT YOU WILL BE DOING
As our Business Development Representative, you will work as an ambassador for our company. You are responsible for establishing and maintaining good relationships with customers. You will learn about our services and products so you can effectively present them to others – both our suite of Utility Billing Services and our submetering systems. You must build trust and provide support for prospects, ensuring they lead to potential future sales. You will work with the Sales Manager to build a great team and process to effectively serve our customers. You will:
WHAT WE ARE LOOKING FOR
Having a well-developed phone presence and a high comfort level in initiating conversations is essential to fulfilling the daily duties. Aside from a social and positive personality, you must be a self-starter and proactive problem solver. We are looking for:
COMPENSATION
This is a full-time position at our Kent office with opportunities to work from home available. Our benefits include: Comprehensive health insurance, paid holidays, vacation, and 401K with matching.
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