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    Account Manager - Seattle, United States - Heart of the House Hospitality

    Heart of the House Hospitality
    Heart of the House Hospitality Seattle, United States

    2 weeks ago

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    Description
    Heart of the House Hospitality is seeking a Bilingual Account Manager for our Seattle Market. Come grow your career with a team that is passionate about hospitality, putting people first, and safety.

    When you work for Heart of the House as an Account Manager, you will enjoy:
    A company that cares about you and supports your success
    A competitive salary with performance bonuses
    401(k) plan with company match
    Health, dental and vision insurance
    A tuition reimbursement program
    Company perks and discounts

    As our Account Manager, we will depend on you to support our hospitality associates and loyal clients. Sales, recruiting, and customer service are key to this fast-paced and exciting role.

    Not only will you have the satisfaction of nurturing the careers of local hospitality talent, but you will also get to work with the greatest hotels right here in Seattle.


    Your main responsibilities will be:
    Building teams of hospitality talent that are dependable and passionate about delighting guests
    Recruiting, interviewing, screening, and onboarding new associates
    Managing and developing client relationships and ensuring client satisfaction
    Networking within the hotel and hospitality industry to create business opportunities and talent referrals
    Being the key liaison between clients and associates at all times; both in the field and remotely.

    Success in this role will require you to:
    Anticipate client needs and provide prompt service
    Develop our teams of associates through continual coaching and communication
    Adapt to industry and market changes and trends
    Communicate account information and order specifications to your teams
    Work cooperatively with your Market Manager, Regional Director, and other team members

    If this sounds like you, we would love to hear from you.

    But first, to be considered, please make sure to meet these requirements:

    You need to have a flexible schedule and be open to working weekends.
    You must be capable of working autonomously and as a team player
    You must be Bilingual in English/Spanish
    You should have recruiting, staffing, or sales experience (preferably all three)
    Experience with applicant tracking systems and CRMs a plus
    You should have experience in the hospitality or food and beverage industries
    And, most importantly, you must be devoted to customer service


    HWR

    Job Type:
    Full-time


    Pay:
    $50,000.00 per year


    Benefits:
    401(k)
    401(k) matching
    Dental insurance
    Flexible schedule
    Health insurance
    Health savings account
    Life insurance
    Paid time off
    Tuition reimbursement
    Vision insurance

    Experience level:
    1 year

    Schedule:
    8 hour shift
    Monday to Friday
    Weekends as needed

    Supplemental pay types:
    Bonus opportunities
    Performance bonus
    Retention bonus


    Experience:
    Managing and developing client relationships: 1 year (Required)

    Hospitality: 1 year (Preferred)


    Language:
    Spanish (Required)


    Ability to Relocate:

    Seattle, WA:
    Relocate before starting work (Required)


    Work Location:
    In person

    #J-18808-Ljbffr
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