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    Client Services Account Manager - Greenville, United States - Find Great People | FGP

    Find Great People | FGP
    Find Great People | FGP Greenville, United States

    1 week ago

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    Description

    We are seeking a professional Client Services Account Manager to join a growing team in Greenville, SC. This is a full time, permanent position with benefits. The ideal candidate will have a background in business analyst work or prior client management experience.

    Job Description:

    • Serve as the point of contact for internal and external clients including email and telephone communication related to contingency client operations
    • Serve as a liaison between client services and operations
    • Communicate and update Client Services leadership and team members
    • Consistently manage follow-up
    • Facilitate and deliver successful completion of assigned projects
    • Assist with audit responses, oversee client system conversions, handle performance building, manage procedure documentation and placement ticket handling
    • Analyze existing processes and procedures, and provide feedback to management
    • Assist management with implementing new and innovative ways to perform the functions
    • Create, build, and maintain key relationships with clients

    Qualifications:

    • High School diploma is required
    • Bachelor's Degree preferred but not required
    • Experience in business analyst type work or prior client management experience
    • Expereince in Microsoft Office (Excel, Outlook, Word, and Access)

    Hours:

    • Monday to Friday (Standard Business Hours of Operation)
    • Onsite for training then a Hybrid schedule after training.

    Compensation & Benefits:

    • $45,000 to $50,000
    • Permanent/Direct Hire
    • Medical benefits
    • Hybrid schedule after training

    #staffing

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