Jobs
>
Customer Service Representative
>
Houston

    Customer Service Representative - Houston, United States - Keystone Advisors LLC

    Keystone Advisors LLC
    Keystone Advisors LLC Houston, United States

    3 weeks ago

    Default job background
    Description

    Why Keystone Advisors? It is all about learning and growing.

    Our Customer Service Representative role may be a new career for you. There's a lot to learn, but the journey is mapped out and Keystone Advisors is willing to invest in you Our training program includes all training materials, class discussions, hands-on training, and instructor-led guidance will help you to support our membership independently. We also pay for all licensing costs

    The Opportunity:
    We are currently seeking dedicated professionals to work in our Houston office for insurance customer service and sales opportunities. Work schedules will vary and may include some weekends during the busy season. We have new training classes starting every month.

    Our licensed customer service representatives work within defined guidelines and framework, to provide customer service, sales, and retention activities for various health insurance product lines. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, etc.) to provide adequate coverage and advice to help ensure members receive the best health coverage offering.

    What you'll do:

    • Facilitate the member experience by answering inbound phone calls, emails, and/or other contacts from members.
    • Apply developing knowledge of health insurance to assist members with quotes, binding new business, and post enrollment information.
    • Identify, evaluate, and understand member needs and consistently provide complete and accurate advice and solutions, including products and services.
    • Provide detailed issue diagnosis while minimizing transfers, escalations, and call backs.
    • Use the tools and resources available to support members with issue resolution.
    • Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
    Required:
    • High School Diploma or GED equivalent
    • Ability to communicate clearly and professionally with members by phone, and email to process information related to insurance products.
    Preferred:
    • 1 year of customer contact experience in a needs-based sales environment
    • Prior experience in a fast-paced contact center environment
    • 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, SMS and/or face to face
    • Bilingual in Spanish, Vietnamese, Mandarin, Cantonese, or Arabic
    • Prior Salesforce experience
    Benefits:
    Medical, Dental, Benefits

    100% sponsored fitness benefit

    Paid holidays and PTO accrual

    Pay range $16-$20
  • SafetyMed

    Service Representative

    2 weeks ago

    SafetyMed Houston, United States

    **JOB POSTING** · **SERVICE REPRESENTATIVE** · **About Us**: · SafetyMed is one of the premier distributors in Texas of Medical AED defibrillators, First Aid, Fire Extinguishers, and Safety Supplies for more than 20 years. We are a small company with a dedicated and growing workf ...

  • Aflac

    Financial Services Representative

    1 week ago

    Aflac Houston, United States

    Are you interested in working in a high-energy sales environment? We have the best role just for you We are on a hunt to hire a detail-oriented Financial Services Representative to provide a front-line response to inquiries regarding our financial products and services. The Finan ...

  • NewTechWood

    Customer Service Representative

    3 weeks ago

    NewTechWood Houston, United States

    We are looking to hire a dedicated, empathetic and dynamic Customer Service Representative to join our team. As a Customer Service Representative, you will be a point of contact for our valued customers to make sure they receive support and assistance with their inquiries. · **Du ...

  • Ezee Fiber

    Technical Service Representative

    2 weeks ago

    Ezee Fiber Houston, United States

    **Technical Service Representative** · Ezee Fiber is seeking a Tier I **Technical Service Representative (TSR)** to be part of a team of high-energy, customer-oriented professionals. The Technical Support Representative is the first point of contact for customers and others who c ...

  • Ezee Fiber

    Technical Service Representative

    2 weeks ago

    Ezee Fiber Houston, United States

    **Technical Service Representative** · Ezee Fiber is seeking a Tier I **Technical Service Representative (TSR)** to be part of a team of high-energy, customer-oriented professionals. The technical support representative is the first point of contact for customers and others who c ...

  • Cooper Machinery Services

    Field Service Representative

    3 weeks ago

    Cooper Machinery Services Houston, United States

    **Job Title**: Field Service Representative · **FLSA Status**: Non-Exempt · **Department**: Services · Group Regular Full Time · **Location**: HQ Port Northwest · **About Cooper Machinery Services**: · Cooper Machinery Services provides natural gas compression equipment and servi ...

  • EcoShield Pest Solutions

    Customer Service Representative

    1 week ago

    EcoShield Pest Solutions Houston, United States

    Overview: · The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering ab ...

  • New Era Innovations

    Customer Service Representative

    2 weeks ago

    New Era Innovations Houston, United States

    Job Overview: · We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and ...

  • TeamOne Logistics

    Customer Service Representative

    2 weeks ago

    TeamOne Logistics Houston, United States

    TeamOne Logistics based in Alpharetta GA, is a nationally recognized third-party logistics partner exclusively focused on asset-based transportation in the Logistics Industry. With over 100 locations across the country and growing, a key component of our success is our people. · ...

  • Suveto

    Client Services Representative

    2 weeks ago

    Suveto Houston, United States

    Sunset Animal Hospital is looking for an experienced**full-time Client Services Representative t**o join our Team We are proud to serve the Houston, TX area for everything pet-related. · At Sunset Animal Hospital, our our singular goal is to provide compassionate medicine of the ...

  • DXP Enterprises

    Customer Service Representative

    3 weeks ago

    DXP Enterprises Houston, United States

    Responsibilities of the **Customer Service Representative **include, but are not limited to: · - Responding to customer inquiries regarding company products and services · - Processing customer phone orders · - Checking availability of stock and shipping dates · - Quoting prices, ...

  • Vibration Mountings and Controls Inc

    Customer Service Representative

    2 weeks ago

    Vibration Mountings and Controls Inc Houston, United States

    : · The Customer Service Representative has general customer service responsibilities for VMC customers. · **Essential Job Responsibilities not limited to**: · Customer Service · - Respond to customer requests for information regarding products, pricing and services. · Order Entr ...

  • Interbuild Construction L.P.

    Customer Service Representative

    2 weeks ago

    Interbuild Construction L.P. Houston, United States

    Overview: · We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is ...

  • DXP Enterprises

    Customer Service Representative

    2 weeks ago

    DXP Enterprises Houston, United States

    Responsibilities of **Customer Service Representative** include, but are not limited to: · - Responding to customer inquiries regarding company products and services · - Processing customer phone orders · - Checking availability of stock and shipping dates · - Quoting prices, fil ...

  • Ram Products Co

    Field Service Representative

    2 weeks ago

    Ram Products Co Houston, United States

    Enjoy freedom from a desk and serve the Houston metro area in our mobile warehouse, providing quality service to customers. · **What will you love about being a Field Service Representative?** · - Be a part of a quality team · - Develop personal relationships with customers · - S ...

  • Houston Zoo

    Guest Service Representative

    2 weeks ago

    Houston Zoo Houston, United States

    Join an enthusiastic team that provides a fun, unique and inspirational experience fostering appreciation, knowledge, and care for the natural world. The Houston Zoo aspires to be recognized by peers, staff, and general public as a leader among conservation efforts, delivering ex ...

  • TriSMART Solar LLC

    Customer Service Representative

    2 weeks ago

    TriSMART Solar LLC Houston, United States

    TriSMART Solar is a full-service provider of affordable solar solutions. We believe that every home and business should have the opportunity to be powered by clean, reliable, and renewable solar power. Our team of experts is dedicated to delivering exceptional service and support ...

  • Vibration Mountings and Controls Inc

    Customer Service Representative

    1 week ago

    Vibration Mountings and Controls Inc Houston, United States

    : · The Customer Service Representative has general customer service responsibilities for customers. · **Essential Job Responsibilities not limited to**: · Customer Service · - Respond to customer requests for information regarding products, pricing and services. · Order Entry · ...

  • Konecranes

    Service Sales Representative

    1 week ago

    Konecranes Houston, United States

    Employment type: Undefined term- Full-time/part-time position: Full time- Workplace Type: Hybrid**Service Sales Representative - Houston, TX**: · - At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do ...

  • The Partner Group

    Customer Service Representative

    1 week ago

    The Partner Group Houston, United States

    **CUSTOMER SERVICE REPRESENTATIVE - Industrial parts** · ** Must live within daily driving distance of the warehouse on the north side of Houston on Vantage Parkway East. · EXCELLENT CAREER OPPORTUNITY Growing nationwide distribution company that provides parts for the constructi ...