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Guest Service Representative
2 weeks ago
Hilton Garden Inn - Wayne, NJ Wayne, United StatesHilton Garden Inn-Wayne, 15 Nevins Road, Wayne, NJ 07470 · We are currently looking for Guest Services Representative to join our Front Desk Team You will find our Hilton Garden Inn with 125 guest rooms and suites, just off Hamburg Turnpike. We are 25 miles from Manhattan so many ...
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Customer Service Representative
1 week ago
USLI Wayne, United States**Customer Service Associate (Insurance Call Representative) (Part-time)** · At USLI, our goal is to strengthen our community and culture by representing all races, genders, religions and sexual orientations. We continue to move conversations about diversity, equity and inclusion ...
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Customer Service Representative
1 week ago
Driscoll Foods Wayne, United StatesFOODSERVICE CUSTOMER SERVICE REPRESENTATIVE · As a food service customer service representative, your main responsibilities would revolve around assisting current customers. You'd be joining a team of professionals that work together to offer excellent customer service to our acc ...
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Customer Service Representative
2 weeks ago
Veterinary Innovative Partners Wayne, United States**Join Our Dream Team at **Companion Veterinary Hospital of Wayne**** · You put everything into your job. It's time your employer did the same for you. Amazing pay. Industry-leading benefits. Co-workers as quirky and pet-obsessed as you. · - Welcome to _Companion Veterinary Hospi ...
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Customer Service Representative
2 weeks ago
Joe Nachbaur - State Farm Agent Wayne, United States**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
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Csr - Customer Service Representative
3 weeks ago
North Shore Executives Wayne, United States**North Shore Executives is looking to fill a full time Customer Service Reps (CSR). We are looking for motivated and ambitious professionals that want to work a full time schedule.** · Our Customer Service Reps (CSR) are responsible for: · - Maintaining client accounts · - Custo ...
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Customer service representative
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Eclipse Innovations Michigan Center, United StatesCustomer Service Representative (m/f/d) in the Media Industry at JobImpulse · Welcome to JobImpulse · We are an experienced international staffing agency with an exceptional success story since our founding in 2006. Today, we have over 53 offices in 13 countries and employ more ...
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Solaris Enterprises Oakland Acres, United StatesFor the further expansion of our location, we are looking for customer service representatives in the insurance industry (m/f/d) in full-time or part-time. · Not interested in complaint hotlines or sales? Then come join us · We - KVM+GA - are part of the traditional insurance co ...
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Customer Service Representative
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Dana Incorporated Sterling, United StatesDana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, ...
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Customer Service Representative
2 weeks ago
Josh Brown - State Farm Agent Lincoln Park, United StatesJob Summary: · **Responsibilities**: · - Serve as the first point of contact for our customers, answering inquiries and providing information about our insurance products and services. · - Assist customers in making changes to their policies, processing claims, and resolving any ...
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Client Service Representative
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YWCA of the Sauk Valley Sterling, United StatesThe Client Service Representative is responsible for staffing the shelter during evening, overnight hours, and weekends. Maintaining security and assisting clients as needed. The function also performs a variety of clerical duties including typing, filing, and data entry. Provide ...
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Financial Services Representative
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Fidelity Investments Garden City, United States**Financial Services Representative** · Have a passion for helping people? Join our team of Financial Services Representative where you'll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a fut ...
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Customer Service Representative
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Call The Bee Farmington, United States**About us** · Call The Bee is a small business in Farmington, CT. We are supportive, fast-paced and fun. · Our work environment includes: · - Modern office setting · - Growth opportunities · Customer Service Representative · We are looking for a customer-oriented dispatcher, cus ...
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Customer Service Representative
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Mike Sprague - State Farm Agent Sterling, United States**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
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Customer Service Representative
1 week ago
kmG Hauling, Inc. Sterling, United StatesSUMMARY · kmG Hauling, Inc is one of the leading waste removal and recycling collection companies in the Washington Metropolitan area. We are looking for someone who is energetic, a self starter, and a strong commitment to providing top level service to join our Customer Service ...
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Customer Service Representative
2 weeks ago
Minor Rubber Co., Inc. Bloomfield, United StatesImmediate opening for an experienced Customer Service Representative in a busy sales office in Essex County, NJ. Primary responsibilities will be but not limited to: · **Summary of Position**: · - Purchase Order processing · - Manage blanket orders and shipping schedules · - Revi ...
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Customer Service Representative
2 weeks ago
Falcon Heating And Air Conditioning Sterling, United StatesAre you ready to join a long-standing, award-winning, company? Do you see yourself working in an environment where employees are treated with integrity, respect, training opportunities, and are part of a mission to do good in the community? Falcon Heating & Air Conditioning is a ...
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Patient Services Representative
2 weeks ago
Center For Advanced Reproductive Services Pc Farmington, United States**Center For Advanced Reproductive Services** · **Position**: Patient Services Representative [PSR] - Front Desk · **Responsible To**: Immediate Supervisor: Practice Manager/Assistant Practice Manager · **Position Description**: This mature, professional individual is the first p ...
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Clinic Service Representative
1 week ago
The Henry Ford Health System Hamtramck, United States Full timeUnder general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation Radiology, Clinic, Representat ...
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Customer Service Representative
3 weeks ago
Actron Security Hamtramck, United States** Customer Service Representative** · Please complete and submit the application below. · **Job Description:** · Responsible for acting as a liaison between our clients, manufacturers, vendors, and our company. Customer service representatives must will willing and able to as ...
Customer Service Representative - Hamtramck, United States - Seel
3 weeks ago
Description
**Customer Service Representative**
Call Center Detroit, Michigan Minimum Experience **Entry-level** JOB SUMMARY
Under the direction of the Customer Service Supervisor, Call Center CSR's provide high-standard and professional individualized customer service by sharing pertinent program information and scheduling appointments by telephone or face-to-face at program events.
DUTIES AND RESPONSIBILITIES
Field inbound calls transferred via 3rd party vendor.
Log all customer calls in the database and update the database with modifications or changes (i.e., appointments, reschedules, cancellations, and customer incidents) and present status of all current and prospective customers.
Meet the minimum daily, weekly and monthly requirements for outbound calls based upon the department goals.
Schedule the minimum amount of daily, weekly and monthly appointments based upon the departmental goals.
Ensure that a world class customer service experience is delivered with every customer contact.
Identify, research, and resolve customer issues, and immediately escalate unresolved issues as needed.
Be available to attend community outreach events as needed to promote and generate interest in the program.
Recommend process improvements.
Performs related work as required.
QUALIFICATIONS
High school diploma or equivalent. (Some college preferred)
Ability to understand as well as grasp basic customer information.
Outbound call center experience
Keyboarding and computer skills
Ability to work well in a high volume call center environment.
Ability to handle challenging customer situations with poise and professionalism.
Effective communications skills (oral and written).
2 years call center /customer service experience.
Able to meet company requirements for background clearance and drug testing.
Location Detroit, Michigan Minimum Experience Entry-level