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    General Manager - Austin, United States - Burger King

    Burger King background
    Description

    The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members employees). SUMMARY OF RESPONSIBILITIES:

    PROFITABILITY

    Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes

    Reviews key P&L lines to increase profitability for the restaurant

    Drives sales through proactive guest service, people development & operations management GUEST

    Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility

    Manages the guest experience through operations and timely response to Guest issues

    Problem solves guest feedback systems to determine root-causes and develops action plans to address issues

    Identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives


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