Assistant General Manager - Austin, United States - Picnik

Description

The Assistant General Manager (AGM) at Picnik Restaurants plays a key role in overseeing the day-to-day operations and ensuring the restaurant's overall success.

The AGM assists in managing staff, controlling expenses, and maintaining quality standards to deliver an exceptional dining experience for Guests.

The AGM also helps develop and implement strategies to drive revenue growth, enhance customer satisfaction, and achieve operational objectives.


PICNIK's Core Values
1)
Nutrition - we believe that clean, nutritious food and drinks can be both great for you, and taste great as well We want to break the misconception that healthy options can't taste amazing. We are proof that IT CAN AND DOES

2)
Community - we believe in being inclusive, never exclusive Our community is a welcoming one, filled with amazing people.

We know that everyone is on a different stage in their nutritional journey, and we want to welcome all with open arms, using education and genuine excitement to spread our philosophy.

3)
Innovation - we have some unique offerings on our menu and want to stay on the forefront of America's conscious eating movement.

We want to set the tone for our industry and show our peers that we can have success using the best quality ingredients, and frankly, paying a bit more for them.

4)
Good Vibes - we believe in genuine hospitality. Through our philosophy, we foster an amazing and joyful customer base. We welcome everyone with excitement At Picnik, with "good vibes" as one of our core values, the most important of your duties will bring positive and productive energy, each and every day


Position Responsibilities
-
Operation Oversight:Support GM/ DO by supervising and making sure daily operations of Picnik Restaurants runs smoothly including managing employee schedules, inventory control, and maintaining quality standards in food preparation and service.
-
Team Leadership:Provide guidance to the restaurant team, fostering a positive and collaborative work environment. Support in conducting regular team meetings with GM and/ or DO to communicate goals, expectations, and ensure alignment with company policies.
-
Mentoring: Plays a key role in the growth and development of the leadership team and team members as they progress in their career.
-
Staffing and Scheduling: Assist in recruiting, hiring, and training staff, as well as creating and managing employee schedules to meet operational needs.
-
Guest Satisfaction: Uphold the highest standards of Guest service by ensuring a welcoming atmosphere, addressing concerns, answering questions, and supporting upselling of new and existing menu items.
-
Financial Management: Collaborate with the GM/ DO and finance department to monitor and manage the restaurant's budget, expenses, and sales goals. Optimize profitability while maintaining quality standards.
-
Training, Development, and Performance Management: Support new hire training and new initiatives for the team to enhance their skills. Identify and nurture talent within the team, providing regular feedback and coaching to employees to support professional development and improve performance. Maintain accurate documentation on employee performance to track progress, identify areas for improvement, recognize achievement, and separate when necessary.
-
Health & Safety Compliance: Follow strict health and safety regulations, conduct training sessions with the KM and Regional Chef to guarantee a safe and clean environment for the team and Guests.
-
Marketing & Promotion: Work closely with the GM/ DO and marketing team to execute promotional activities, special events, and marketing campaigns to attract new Guests and retain existing ones.
-
Strategic Planning: Contribute to the development and execution of strategic plans for the restaurant, aligning business objectives with long-term goals.
-
Administrative Duties: Perform various administrative tasks, such as maintaining records, preparing reports, inventory, cost reconciliation, and assisting with payroll processing to support the overall operations of the restaurant.
-
Support GM/ DO with other tasks, as needed.


Position Requirements

• Happy, helpful, hungry, honest, and strong work ethic
• Excellent interpersonal communication skills
• Strong leadership and coaching savvy
• 3+ years in management experience in an AGM or equivalent role
• Experience with service and production in a highvolume, fullservice restaurant setting
• Experience with restaurant systems and cost controls (Schedules, Inventory, P/Ls)
• Experience with vendor relationship, product ordering and invoice organization
• Computer knowledge (Google Drive & Suite, Toast)
• Experience with supporting a strong and successful team
• Bilingual in English & Spanish is a plus.

-
Picnik Restaurants is an Equal Opportunity & E

• Verify Employer. Proof of eligibility to work in the United States is required._

Pay