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Hotel Sales Coordinator - Lancaster, United States - High Hotels
Description
** Hotel Sales Coordinator**
**Job Category****:** Hotels/Hospitality **Requisition Number****:** HOTEL03742 Showing 1 location **Job Details**
**Description**
**High Hotels Ltd.,** is a leading operator of select-service and extended stay hotels across three states: PA, NJ, & NY. We strive to maintain the highest standards in guest service and overall product quality.
If you're looking for a career that offers growth opportunities and values its coworkers, then join our growing sales team, in Lancaster, PA, as a **Sales Coordinator** The sales coordinator will support our Residence Inn by Marriott, our Courtyard by Marriott and our Hampton Inn by Hilton in Lancaster, PA.
Our next **Sales Coordinator** should be a professional, energetic candidate with excellent customer service and communication skills. This position is responsible for inside sales support, group room administration, meeting and event coordination, and any other responsibilities to support the sales teams.
**Areas of responsibility for our sales coordinators include:**
Professionally respond to all inside group and meeting room sales inquiries, contract group room and event reservations and manage the group from contract agreement to check-in.
Liaison between sales and operations teams to create a flawless experience for guests.
Responsible for all required administration associated with group room and meeting room reservations.
Provide outstanding service and support to all assigned clients and accounts.
Ensure group room reservations are properly managed as contract deadlines approach. Attend weekly sales and weekly revenue meetings as directed by Area Director of Sales and Marketing and Revenue Manager.
Attend relevant tradeshows along with other sales team members as requested (e.g., wedding)
Responsible for ensuring professional service and required administration to ensure the professional management of all group room blocks and related meeting room arrangements.
Accurately input all group room reservations in hotel property management system and sales call activities in Delphi.
**Our next team-member will ideally possess the following educational and work qualifications:**
A high school diploma or general equivalent (GED) required
Minimum of 2 years experience in hospitality or as a customer-facing professional in a related field.
The ability to work in both a team environment and independently
Excellent verbal and written skills required.
Strong organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
Ability to maintain composure in challenging situations
Working knowledge of Microsoft Office products, including Word and Excel
**Working for The High Companies:**
At High Hotels, Ltd. co-workers always come first. This belief is as strong today as it was when The High Companies was founded over 80 years ago Today, High Hotels, Ltd., an affiliate of High Real Estate, is a dynamic and evolving organization continuing its steady growth. We are driven by our mission to operate exceptional hotels.
Excellent benefits including medical, dental and vision available for full-time coworkers. Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year
401(k) Retirement Plan with a company match
Tuition Assistance with 100 percent reimbursement for approved courses and degree programs which are job related and approved in advance by your supervisor
Employee Assistance Program provides professional, confidential assistance for any type of personal issue you or your eligible dependents are experiencing
High Family Foundation Scholarship is awarded annually to the children of High co-workers working at least 1,000 hours per year and employed for at least two years. Recipients are awarded $4,000 for each year they are enrolled in a two- or four-year accredited degree program
Good Measure Award is presented periodically to an individual or team from each of the High companies who exemplifies The High Philosophy and who has gone above and beyond normal job responsibilities to provide "Good Measure"
**Qualifications**
**Skills**
**Behaviors**
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**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)
