Assistant Community Manager - Lancaster, United States - Rp Management Inc
Description
Responsible for the day-to-day operations of a specific property.Initiate and implement policies, procedures, forms, schedules, and/or controls as necessary to properly manage the property under the direction and approval of the Community Manager and Asset Manager.
- Maintain regular daily office hours ensuring adequate coverage on weekends and holidays as required;
- Maintain good answering service relations and systems for exchange of information and keep answering service uptodate with calling sequences and accurate names and numbers;
- Maintain accurate, efficient files for all site administration including tenant files, applicant files, vendor and contractor files, accounting files, etc.;
- Implement marketing and advertising campaign for leasing of apartments as approved by Community Manager and Asset Manager;
- Assist Community Manager in coordinating resident events such as open houses, Realtor tours, and tenant promotional activities;
- Maintain constant awareness of market conditions affecting the leasing and general operations of the property, including but not limited to, knowing the competition and corporate in/out migration;
- Develop and maintain a leasing reference book for the property's unique features, amenities, size, available apartments, rental rates, and leasing promotions;
- Develop and maintain and implement a leasing checklist and package to include all required forms, deposits, schedules, and information needed to effectively lease apartments;
- Know and understand RP Management's lease agreement, related documents, and the affecting Landlord-Tenant code and other laws and ordinances affecting Landlord-Tenant code and other laws and ordinances affecting the marketing and leasing of the property;
- Show apartments in an effective, professional, and friendly manner as directed by RP Management's policies and procedures;
- Track and followup on all prospect referrals, walkins, and phone inquiries;
- Perform all premovein inspections of apartments being turned;
- Maintain rental and deposit collections;
- Monitor landlordtenant relations and assess and resolve tenant complaints expeditiously under the direction of the Community Manager;
- Supervise the work order dashboard to assure expeditious and proper response to tenants' needs;
- Confirm that tenants are fully and properly notified of all issues that affect their tenancy, including filing court documents for
- Maintain constant awareness and compliance with the Fair Housing Laws;
- Maintain constant adherence to the Landlord-Tenant code and other laws and ordinance affecting the property;
- Conduct unit inspections for determination of tenant's security deposit disposition according to RP Management's policies and procedures;
- Prepare security disposition letters, security deposit returns, and reports according to RP Management's policy;
- Maintain familiarity with all procedures and requirements of accounts payable and accounts receivable;
- Process all property expenditures for Community Manager's approval according to RP Management guidelines;
- Perform data entry as required of Assistant Community Managers and directed by RP Management;
- Prepare and submit to Asset Manager all required reports including, but not limited to, the weekly occupancy summary, movein/moveout analysis, traffic reports and rent rolls;
- Prepare and submit to Asset Manager for approval monthly lease renewal batches;
- Take part in preparing annual operating budget with Community Manager and Asset Manager according to RP Management's policies and procedures;
- Assist Community Manager in maintaining appropriate building security measures, incident documentation, and proper notification to management, Safety Committee, owners, and insurance carriers as required by RP Management's policies and procedures;
- Maintain a continuous list of property needs and concerns including administrative, maintenance, and those that are market driven;
- Assist Community Manager in collecting multiple bids for contract work to present to Asset Manager and Director of Maintenance for approval;
- Order office supplies as directed by Community Manager;
- Assist Community Manager in conducting and documenting annual unit inspections in conjunction with Asset Manager and Director of Maintenance;
Compensation:
$ 19 / hour - $23 / hour with benefits including, paid vacation, sick time / holidays, medical & dental coverage and 401(k) with employer match. Friendly, comfortable working environment.
Shift: 8:30AM - 5:00PM, Closed all major holidays
Keywords:
sales
marketing
customer service
leasing consultant
assistant
organized
detail oriented
Microsoft office
Yardi
property management
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