- Travel outside of home market up to 75% (cumulative) to inspect, service, install and repair BTMs
- Preparing and implementing quality assurance policies and procedures.
- Plan, perform, and oversee routine inspections and testing of products to ensure standards are met for our BTMs.
- Commissioning and preparation of BTMs for installation.
- Physical installation of BTMs at approved and qualified sites.
- Installation of related signage and marketing materials at site.
- Ongoing maintenance of BTMs including servicing, preventative maintenance, and replenishment of BTM supplies in accordance with established company guidelines.
- Training customers and third party vendors telephonically and in-person.
- Conducting and collecting accurate merchant and internal information at sites as needed.
- Creating training materials and operating manuals.
- Documenting quality assurance activities and creating operational and technical reports on an ongoing basis.
- Responsible for reporting all problem resolutions to the Tech Support Manager.
- Assist other team members and perform other duties as assigned from time to time.
- MUST reside in the Manhattan area
- Three years of experience within the ATM or BTM industry is required.
- Must possess interpersonal skills that will establish credibility with internal and external customers.
- Follow procedures and have a structured approach to problem-solving.
- Intermediate level or higher knowledge and understanding of using Microsoft Excel and/or Google Sheets.
- Demonstrated ability to manage multiple high priority tasks and shift priorities in a fast paced environment.
- Strong, professional communications skills both orally and written.
- This role requires bending, carrying, climbing, driving, lifting, pushing, pulling, reaching, sitting, standing and walking.
- You must be able to lift a minimum of 50 lbs and utilize a dolly to move BTM machines and other equipment..
- 401K Matching
- Health benefits offered with a company contribution towards premiums
- Paid wellness membership
- Equity
- Paid time off & holidays
- Annual in-person team building events
- Virtual team building events
- Remote first environment
-
Field Technician
1 week ago
Vanguard Construction Solutions New York, United States**WHAT WE DO**: · Vanguard Construction Solutions is a construction monitoring consulting firm specializing in providing our clients with an added level of protection against unsubstantiated litigation through a variety of monitoring services such as: · Remote Seismic monitoring ...
-
Field Technician
3 days ago
MTI Global Services Newark, United StatesFlexible hours · - W2 position with bi-weekly pay · - Paid training · - Paid drive time AND mileage · - Electronics Technicians: Individuals with a background in electronics repair and troubleshooting. · - Retail Display Technicians: Professionals experienced in setting up and ma ...
-
Field Technician
1 week ago
Mobile Technologies Inc. New York, United StatesJob Overview: As a Level 1 Technician specializing in retail displays and security systems, you will play a crucial role in supporting Level 2 and Level 3 technicians in the installation, maintenance, and troubleshooting of retail display setups, proprietary security systems, ele ...
-
Field Service Technician
1 week ago
Diamond State Scoopers Newark, United StatesOverview: · We are seeking a skilled and experienced Field Service Technician to join our team. Our Field Technicians focus on providing quality yard cleaning services for local dog owners, while enjoying an independent work environment. A company vehicle will be provided for thi ...
-
Field Service Technician
6 days ago
Radio Engineering Industries New York, United StatesField Service Technician | Customer Focused | Cutting Edge Products · Radio Engineering Industries, Inc. (REI) is a family-owned industry leader in designing, engineering, and manufacturing transportation electronics for more than 200 vehicle manufacturers. We provide our custome ...
-
Field Service Technician
6 days ago
AGS, LLC Atlantic City, United States**Job Overview**: · The Field Service Technician I has a proven electronics background with at least 1 years' experience in a lesser role or 2 years' experience in a casino technical role. This position is responsible for the service, installation, conversion, upgrade and prevent ...
-
Field Service Technician
1 week ago
Pendu Manufacturing, Inc. New Holland, United States**FIELD SERVICE TECHNICIAN (NEW HOLLAND, PA)** · Pendu Mfg., the leader in the manufacturing of heavy-duty, custom machinery for the wood products industry, has an immediate opening at our New Holland facility for the following: · FIELD SERVICE TECHNICIAN · Position includes inst ...
-
Field Service Technician
2 weeks ago
Bobst North America New York, United States**Bobst North America** **(BNA) **named to Forbes Best Midsize Employers List 3 years in a row Do you want to be a part of a Global organization within the packaging industry? Did you know that around half of the packaging used today has been touched by a BOBST machine? · For mor ...
-
Field Support Technician
1 day ago
Island Computer Products, Inc. New York, United States**ICP - Island Computer Products Inc. is a leading technology solutions systems integrator** · **provider since 1989, committed to delivering cutting-edge integration solutions to our clients. We are seeking a dedicated Onsite Field Support Technician to join our team and contrib ...
-
Field Service Technician
1 week ago
Luminator New York, United States|| || || || || | · **Luminator Technology Group** is a global leader in technology solutions that increase intelligence, safety, and efficiency for public transit operations. Delivering a universal portfolio of hardware and software solutions through well-known and well-establish ...
-
Field Service Technician
2 weeks ago
Fox Pool & Spa Services York, United StatesFox Pool & Spa Services, is seeking a motivated, dependable, and self driven Field Service Technician to join our swimming pool service team. The responsibility of a service technician is to travel to customer locations to assist with opening and closing as well as other troubles ...
-
Field Service Technician
6 days ago
Glory Global Solutions Manhattan, United States**COMPANY OVERVIEW** · As a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business. · Our cash automation technologies and pr ...
-
Field Service Technician
1 week ago
Corporate Coffee Systems New York, United States**Corporate Coffee Systems is Hiring - And we Welcome you to join our team** · CCS is a leading New York metropolitan coffee and refreshment supplier providing a world-class product line and the latest technology to bring that coffee-house feeling to its clients in the tri-state ...
-
Field Service Technician
1 week ago
Corporate Coffee Systems New York, United StatesCorporate Coffee Systems is a leading New York metropolitan coffee and refreshment supplier which provides a world-class product line and the latest technology to bring that coffee-house feeling to its clients in the tri-state area. We specialize in a full line of name brand refr ...
-
Field Service Technician
2 weeks ago
Stryker Corporation New York, United StatesWhy customer service at Stryker? · Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supp ...
-
Field Maintenance Technicians
2 days ago
Goodwill Industries Of Greater New York New York, United StatesPosition Title: Maintenance Technician · Department: Real Estate & Facilities · Reports To (Title): Director of Facilities Operations · Position Type: FLSA - Exempt · Supervising Staff: NO · General Purpose: In a few brief sentences summarize the primary duties and responsibiliti ...
-
Field Service Technician
6 days ago
Corporate Coffee Systems New York, United States**Looking for a job that's as satisfying as your morning cup of joe? You're in luck Corporate Coffee Systems is hiring, and we want YOU to be part of our Service Team** · **CCS** is a leading New York metropolitan coffee, refreshment and breakroom supplier providing a world-class ...
-
Field Service Technician
1 week ago
Corporate Coffee Systems New York, United States**Looking for a job that's as satisfying as your morning cup of joe? You're in luck Corporate Coffee Systems is hiring, and we want YOU to be part of our Service Team** · **CCS** is a leading New York metropolitan coffee, refreshment and breakroom supplier providing a world-class ...
-
Regional Field Service Technician
2 weeks ago
Champion Service+ New York, United States**Benefits**: · - Medical · - Dental · - Vision · - 401K with company match · - Company provided Life Insurance · - Paid time off and paid holiday time · - Uniform provided · - Paid training · - Competitive compensation and paid travel time in company vehicle · - Company vehicle ...
-
Camera Inspection Field Technician
1 week ago
ULC New York, United States**What does a day in the life of a Robotics Camera Technician look like for ULC Robotics?** · **To be successful, you will have the following**: · - High School Diploma or equivalent. · - A technical background - have field experience, equipment maintenance, mechanics, pneumatics ...
Quality Assurance Field Technician - New York, United States - Bitcoin Depot
Description
Job Description
Job DescriptionBitcoin Depot is seeking a Quality Assurance Field Technician in the Manhattan, New York area who will be responsible for visiting existing BTM locations for routine inspections, installations, and repairs to ensure BTMs are online and available to transact.
Bitcoin Depot is the largest Bitcoin ATM Network in the world offering users the ability to buy and sell Bitcoin at thousands of BTM and BDCheckout locations.
We are proud to be an Atlanta Journal-Constitution Top Work Place for 2021 and 2022, the inc 5000, and placing on the ACG Georgia Fast 40 list for two consecutive years. We currently trade on the NASDAQ under the ticker symbol BTM.
Responsibilities
Qualifications/Experience
Physical Requirements
Benefits:
Bitcoin Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.