Field Service Technician - New York, United States - Bobst North America

Description

Bobst North America
(BNA) named to Forbes Best Midsize Employers List 3 years in a row Do you want to be a part of a Global organization within the packaging industry? Did you know that around half of the packaging used today has been touched by a BOBST machine?

For more than 130 years, and over 50 countries,
BOBST has always been at the forefront of innovation, and we want to accelerate connectivity, digitalization, automation and sustainability to make packaging better than ever.

BOBST is one of the world's leading suppliers of equipment and services to packaging and label manufacturers in the folding carton, corrugated board and flexible materials industries. Join our highly qualified staff and together, let's shape the future of the packaging world.

At
BOBST we put customer service at the heart of everything we do, and we are looking for a new team member to join us to provide world class service for world class machines

We are seeking an experienced
Field Service Technician (FST), Mechanical, for the Folding Carton, Hot Foil Stamping product line. The Field Service Technician (FST) provides timely and efficient machine repairs and installations primarily for customers in the Folding Carton product line.

This individual will serve as the front-line representative for the
BOBST product range.

The
Field Service Technician (FST) is at the core of an extensive support network of service personnel worldwide.

This trusted advisor is the key customer representative, responsible for confirming, clarifying, and meeting the customers' expectations at every stage of contact and on every service, project relating to our machines.

The
Field Service Technician
(FST) possesses a strong background in the principles of mechanical engineering. They think logically and enjoy solving problems with creativity, diligence and above all else, focus on excellent customer service.


Principle Responsibilities:

Machine Service (mechanical & electrical), including the repair and installation of new machines, relocation of existing equipment, customer training, preventative maintenance, ordering parts necessary to perform installations and repair, troubleshooting problems and proactively recommend the necessary service and maintenance programs.

Key Skills & Attributes:

-
This role is perfect for you if you have had prior experience in - _

• Minimum
  5 years' experience in the packaging industry or finishing converting industry working as a Mechanic on flat bed die cutters
• Background in mechanical engineering
• Diagnosing faults and make recommendations in customer environment.
• Knowledge of hand and power tools
• Strong analysis skills and attention to detail
• Independent, responsible work style
• Strong communication and interpersonal skills
• Ability to multitask in a dynamic environment
• Fluency with metric system

Education:

• Technical school or college related to mechanics, hydraulics, technology science, Mechanical Engineering, Mechatronics Engineering

Pay:
From $65,000.00 per year


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Overtime

Education:

• High school or equivalent (required)

Experience:

Programmable Logic Controllers: 1 year (preferred)

• Maintenance: 1 year (preferred)

Work Location:
On the road