Field Maintenance Technicians - New York, United States - Goodwill Industries Of Greater New York
Description
Position Title:
Maintenance Technician
Department:
Real Estate & Facilities
Reports To (Title): Director of Facilities Operations
Position Type:
FLSA - Exempt
Supervising Staff:
NO
General Purpose:
In a few brief sentences summarize the primary duties and responsibilities.
Essential Functions:
Describe the duties that define the core responsibilities of the job.
- Travel in assigned corporate vehicle to each assigned facility no less than once a month, where possible twice a month.
- Perform routine maintenance and systems checks for assigned facilities in the areas of HVAC; wall and floor repairs; ceiling tile and light replacements; drains, faucets and fixtures; gates and overhead doors; locks; minor roof and parking lot repairs; furniture assembly and wall mounts; low voltage wiring, electric fixtures and outlets; painting and touch up
- Identify and repair minor issues on the spot whenever
- Document and escalate major issues that need more
- Document progress and completion of work orders in
- Check safety issues and perform facilities inspections each month
- Track and closeout on assigned work orders
- Assist Facility Manager to perform and document regular facility condition inspections and facility safety inspections
- Assist other technicians on projects that may need more than one technician to perform them safely
- Fill in for other technicians during timeoff
- Respond to after hour emergency calls and rotate schedule with other technicians
Adhere to all Goodwill and personnel policies and procedures; follow good safety and security practices including reporting safety hazards and injuries to the Manager, HR, and/or Job Coach if applicable.
Scope of Responsibility &
Positions Supervised:
Where applicable describes level of authority, decision making discretion, consequences of actions, supervisory and fiscal responsibility. Provide metrics where possible. Level of supervision received.
- This role does not supervise any staff
- This role works across many departments and levels of the organization
Benchmarks:
Describe the minimum benchmarks.
The following benchmarks must be meet as follows:
- Satisfactory interaction with GWNYNJ employees and management, demonstrating a customer
- Timely initiated and closed work orders
- Attention to detail and able to document work in shared folders and software
- Maintains clean appearance
- Neat and organize in performing maintenance activities
Qualifications:
Describe the minimum educational and experience requirements/preferences.
The following qualifications are required:
- Associate degree or designation from a related technical school preferred
- 4 to 9 years of facilities maintenance or construction experience
- Technical knowledge of building systems and mechanicals
- A clean driving record and valid driver license are required
Skills Required:
Describe the minimum skills required or preferred
- Facilities maintenance experience in office, retail and/or warehouse locations
- Experience interacting with typical facility maintenance vendors
- Basic computer literacy with past experience working with mobile work order management devices preferred
- Proven ability to successfully interact with stakeholders across the Goodwill organization
- Clean and professional appearance; work uniform required and provided
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