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    Coordinator, Claims Administrative Services - Boise, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Boise, United States

    3 weeks ago

    Idaho State Job Bank background
    Description
    Coordinator, Claims Administrative Services (Remote Available) at Lincoln Financial Group in Boise, Idaho,

    United States Job Description Alternate Locations:
    Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Omaha, NE (Nebraska); Work from

    Home Work Arrangement:
    Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration


    Relocation assistance:
    is not available for this opportunity


    Requisition #:

    72921 The Role at a Glance We are excited to bring on a Coordinator, Administrative Services to join our claimant excellence team supporting Group Protection in a remote environment.

    Background Details The Claimant Excellence Team will provide you with several weeks of paid training, coaching and development to perform in this fast-paced environment.

    You will provide a variety of routine and non-routine administrative support functions for assigned teams to ensure service levels and customer expectations are met, including the timely and accurate processing of claim documentation.

    You will be responsible for processing incoming documentation into applicable claim files.

    What you'll be doing + Delivers highly routine work and provides general information, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately.

    + Performs basic task/transactions related to common programs and services by acquiring core knowledge required for the role. + Meets or exceeds departmental quality and service standards. + Works overtime as needed. + Performs a variety of highly routine clerical duties, such as photocopying, filing, and data entry. + Extracts, uploads, sorts, and compiles records/files; distributes according to department procedures or per request. + Completes routine data entry in spreadsheets to log, track, and report work completed by their assigned area.

    + Under close supervision, organizes, prioritizes, and plans work to meet or exceed productivity standard to effectively support business needs.

    + Generates and sends pre-formatted reports and/or letters as needed. + Develops and maintains cooperative working relationships with internal and external customers. + Resolves highly routine issues; escalates issues to management when needed. + Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company and site policies and procedures. + Remains current in profession and industry trends.


    • Makes a positive contribution as demonstrated by:
    • Making suggestions for improvement
    • Learning new skills, proced To view full details and how to apply, please login or create a Job Seeker account
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