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Support Engineer
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Support Engineer
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Support Engineer
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Systems Support Engineer
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Systems Support Engineer
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Trade Support Engineer
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Technical Support Engineer
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Systems Support Engineer
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Technical Support Engineer
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Application Support Engineer
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Technical Support Engineer
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Senior Support Engineer
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Technical Support Engineer
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Technical Support Engineer
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Customer Support Engineer
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Sales Support Engineer
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Technical Support Engineer
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Application Support Engineer
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Infrastructure Support Engineer
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Technical Support Engineer
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Technical Support Engineer - Chicago, United States - BBSI
Description
Job Description:
Under direct supervision, performs a variety of routine support activities in the technical support function.
Duties and Responsibilities:
As a technical liaison, is responsible for providing troubleshooting and repair technical support to company field engineers, technicians, and customers.
May report design, reliability, and maintenance problems to engineering.
This entry-level position requires knowledge of company product lines and troubleshooting methods.
May assist Sales Manager, and dealers in price quotes, technical questions, and product demonstrations.
Coordinates with Sales, Material Control, and Q.C. on customer queries.
Collects background data (cost, order history, etc.) to assist in large order negotiations.
Maintains competitive literature and pricing files for ready reference. Write application notes.
Assist with touchscreen product return testing and analysis.
Qualifications
3+ years' of technical support experience
Electrical or Mechanical Engineering background
Customer service oriented
Strong written and verbal and troubleshooting skills
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