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    Support Engineer - Chicago, United States - Selby Jennings

    Selby Jennings background
    Description


    An AI-driven insurance firm revolutionising the industry with cutting-edge technology, is seeking a skilled Application Support Engineer to ensure seamless operation of their AI applications and cloud infrastructure, additionally providing end-user support and troubleshooting.


    Key Responsibilities:
    Provide tier 2 and 3 support for AI applications.
    Maintain cloud infrastructure health and security.
    Troubleshoot issues, collaborate with teams for solutions.
    Develop support documentation and best practices.
    Perform root cause analysis and proactive solutions.

    Qualifications:
    Bachelor's degree in Computer Science or related field.
    3+ years in application, end-user, and cloud support.
    Experience with AWS, Azure, or Google Cloud Platform.

    This role must sit in the firms Chicago office working in a hybrid model of 3 days per week in person.

    At this time they are unable to provide visa sponsorship.

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  • Selby Jennings

    Support Engineer

    4 days ago


    Selby Jennings Chicago, United States Full time

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