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New York City

    Representative, Enrollment Services 2 - New York, United States - Molina Healthcare

    Molina Healthcare
    Molina Healthcare New York, United States

    3 weeks ago

    Default job background
    Full time
    Description

    JOB DESCRIPTION

    Job Summary

    Answers telephonic calls from potential members who are interested in applying for Medicaid benefits. Assists by assessing the federal guidelines to see if the potential member qualifies for Medicaid benefits in the state of residence. Makes outbound calls to potential members who have submitted a request for information on how to subscribe to Molina healthcare as their Medical Care Organization (MCO). Provides product and service information for potential members to make an educated choice for Molina healthcare as their MCO. Resolves member inquiries regarding providers affiliated with Molina Healthcare under the Medicaid line of business. Based on the state the potential member lives in, the representative may assist by completing an online application, or transfer the member to the Medicaid enrollment agency for the completion of the subscription into the plan.

    KNOWLEDGE/SKILLS/ABILITIES

  • Responds to incoming calls from prospective members.
  • Places outbound calls to prospective members.
  • Assists with formal training needs of new employees as needed.
  • Assists with identifying which federal health program a prospective member may qualify for.
  • Guides the prospective member on what steps to take to apply for health coverage.
  • Assists prospective members who already have Medicaid benefits enroll with Molina Healthcare.

    • JOB QUALIFICATIONS

    Required Education

    Associate degree or equivalent combination of education and experience

    Required Experience

    3-5 years Sales or customer service in a fast-paced, high volume environment

    Required License, Certification, Association

    Must hold the Life and Health Insurance License.

    Preferred Education

    Bachelor's Degree or equivalent combination of education and experience

    Preferred Experience

    5 plus years Sales or customer service in a fast-paced, high volume environment. Sales experience preferred

    Preferred License, Certification, Association

    Active insurance license for health insurance

    To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

    Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

    Pay Range: $ $29.06 / HOURLY
    *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

    About Us

    Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

    Job Type: Full Time Posting Date: 04/15/2024
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