Jobs
>
Customer Service Representative
>
Cleveland

    Customer Service Representative - Cleveland, United States - Shakeronline

    Shakeronline
    Shakeronline Cleveland, United States

    1 week ago

    Default job background
    Description

    Increase your productivity, customize your experience, and engage in information you care about.

    **Job Opportunities**

    Please submit your resume and/or application by email to You may also mail it to City of Shaker Heights, Human Resources Dept., 3400 Lee Rd., Shaker Heights, OH

    The City of Shaker Heights is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. Effective 2016, the City no longer hires external candidates who use any form of tobacco or nicotine products. Education Description Qualifications Special Requirements **Public Works**

    **Customer Service Representative**

    Extensive customer service, answering telephones, resolving resident complaints and recording them in detail, greeting the public, coordinates resident concerns with staff, does related work as required.

    DISTINGUISING FEATURES OF THE CLASS This is responsible clerical work involving the answering of the telephone, resolving customer complaints with great attention to details, greeting public, and performing light secretarial duties. The work is performed in accordance with prescribed procedures outlined by the Director of Public Works.

    ESSENTIAL FUNCTIONS/TYPICAL TASKS:

    Extensive customer service, answering telephones, greeting the public;

    Gives detailed information in response to public inquiries concerning city services;

    Obtains and investigates all relevant information in order to resolve issues;

    Understands how to refer unresolved resident complaints to appropriate staff;

    Performs and coordinates projects with other office staff;

    Collects and prepares data for records and reports;

    Responsible for the day-to-day data entry and resident calls for all department services.;

    Maintains and updates databases;

    Enters, maintains and closes work orders for all department services;

    Collect deposits or payments, and/or arrange for billing;

    Maintains and orders office supplies;

    Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    Assists other office personnel and supervisors as needed;

    Performs other clerical and secretarial duties.

    REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

    Computer skills required - Microsoft Windows environment, including strong knowledge of Word, Access, and Excel. Experience in government or construction environment preferred; knowledge of office terminology, procedures and equipment; knowledge of mathematics and good grammar; a clear pleasing voice and manner of speaking; ability to understand and follow simple oral and written directions; clerical aptitude; tact and courtesy; ability to operate standard office equipment; ability to file and type accurately at a reasonable rate of speed; ability to take initiative; ability to establish and maintain effective working relationships with associates and general public.

    ACCEPTABLE EXPERIENCE AND TRAINING:

    Completion of a standard high school course or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Excellent knowledge of Microsoft Windows environment. A minimum of 3 years of relevant customer service experience required.

  • Sapphire Technologies

    Customer Service Representative

    3 weeks ago

    Sapphire Technologies Cleveland, OK, United States Freelance

    Our client in the service industry is looking for several customer service representatives / call center agents (m/f/d) in full-time and part-time in Cleveland, OK. · Your responsibilities: · - Receiving and processing calls in customer service and secretarial services in German ...

  • Fusion Dynamics

    Service Representative

    1 week ago

    Fusion Dynamics Broadview, United States

    The MERKUR PRIVATBANK KGaA, based in Munich, is the only German bank that is both owner-managed and publicly listed. With a balance sheet total of over 3.2 billion EUR, it is one of the largest owner-managed financial institutions in Germany. Since 2005, Dr. Marcus Lingel has bee ...

  • Matrix Dynamics

    Customer Service Representative

    3 weeks ago

    Matrix Dynamics South Euclid, OH, United States Freelance

    **Welcome to Rexel** The Rexel Group is one of the world's leading electrical wholesalers with approximately 26,000 employees in 25 countries. In Germany, we have around 1,300 employees who are dedicated to providing excellent customer service. We supply customers from industry, ...

  • Odyssey Logistics & Technology Corporate

    Customer Service Representative

    2 weeks ago

    Odyssey Logistics & Technology Corporate Portage, United States

    **See yourself at Odyssey** · Join the team as our new Customer Service Representative · **Who We Are & Why We're Hiring** · Odyssey Specialized Transport and Warehouse, is comprised of two subdivisions, Area Transportation and Roll & Hold Warehousing, offering flatbed trucking a ...

  • Nothing Bundt Cakes

    Guest Services Representative

    7 hours ago

    Nothing Bundt Cakes South Euclid, United States

    Guest Services Representative (GSR) · No experience necessary. We will train the right person to be an awesome member of our team · Guest Services Representative (GSR) Description: · The Guest Services Representative (GSR) serves our guests in person and over-the-phone with creat ...

  • Nexus Innovations

    Sales representative in the internal service

    1 week ago

    Nexus Innovations University Heights, United States

    Your professional future with us: · The häussermann Group with the brands häussermann, Kosche, Kovalex, Mirako and Maier Holztec is a dynamic and continuously growing technology group with over 300 employees at 4 locations in the segment of solid softwood and hardwood products. ...

  • Cintas

    Customer Service Representative

    1 week ago

    Cintas Cleveland, United States

    Title: Customer Service Representative · Location: · Cleveland, OH, US, 44131 · Requisition Number: · Job Description · Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activ ...

  • CCP Industries

    Customer Service Representative

    1 week ago

    CCP Industries Cleveland, United States

    The Tranzonic Companies is a hub for a strategic collection of manufacturing and sales companies that lead the way in multiple categories - from personal care and protection to textiles, from cleaning products to contamination control - to empower its distributor partners into th ...

  • Circle K Stores, Inc.

    Customer Service Representative

    1 week ago

    Circle K Stores, Inc. Cleveland, United States

    Store : 8911 Day Drive, Parma, Ohio 44129 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a f Customer Service Representative, Cus ...

  • Nest International Inc

    Customer Service Representative

    11 hours ago

    Nest International Inc Mantua, United States

    NEST is the pioneer of the Integrated Facilities Management (IFM) industry. Since 1994, we've embarked on a journey with our clients to bring true cost savings with industry-leading technology and operational excellence—all while maintaining your brand image. Finding an IFM partn ...

  • Trillium Staffing

    Customer Service Representative

    1 day ago

    Trillium Staffing Cleveland, United States

    Trillium is Now Hiring a Customer Service Representative in Cleveland · This is an exciting opportunity to join an established and reputable business services company in Cleveland as an experienced Customer Service Representative · As a Customer Service Representative, you will b ...

  • The Brewer-Garrett Company

    Service Sales Representative

    1 week ago

    The Brewer-Garrett Company Cleveland, United States

    Job Description · Job DescriptionTHE BREWER-GARRETT COMPANY · Brewer-Garrett is a facility solutions company. Our goal is to make buildings more energy-efficient through HVAC design, electrical upgrades, building automation systems design and installation, maintenance, and repair ...

  • Habegger

    Customer Service Representative

    1 week ago

    Habegger Cleveland, United States

    Customer Service Representative **Customer Service Representative** · Akron, OH **description** · The Habegger Corporation is currently seeking a Customer Service Representative that is responsible, organized, and customer service oriented. As a CSR, you will be the face of Hab ...

  • Marvin

    Customer Service Representative

    1 week ago

    Marvin Cleveland, United States

    ** Customer Service Representative** · **Job Category****:** Retail **Requisition Number****:** CUSTO003530 Showing 1 location **Job Details** · **Description** · Infinity from Marvin is a progressive company bringing a new generation of exceptional products to homeowners in n ...

  • Trescal

    Customer Service Representative

    1 week ago

    Trescal Cleveland, United States

    **Customer Service Representative** · **Job Description** · Job Title Customer Service Representative · Location Cleveland - Cleveland, OH US (Primary) · Job Type Full-time · Education High School · Career Level Experienced (Non-Manager) · Category Customer Service · Job ...

  • D & S CUSTOM VAN, INC.

    Customer Service Representative

    1 week ago

    D & S CUSTOM VAN, INC. Cleveland, United States

    Customer Service Representative **Customer Service Representative** · **Location** · Mentor, Ohio · **Description** · The Customer Service Representative (CSR) is vital to the flow of information within each of our collision centers. This position is responsible for handling ...

  • Family Dollar

    customer service representative

    1 week ago

    Family Dollar Cleveland, United States

    Family Dollar LAKE SHORE BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...

  • The Cleveland Orchestra

    Customer Service Representative

    1 week ago

    The Cleveland Orchestra Cleveland, United States

    **Position:** Customer Service Representative **Location:** Cleveland, OH · **Job Id:** 206 **# of Openings:** 1 The Cleveland Orchestra is seeking a full-time **Customer Service Representative** who will be a highly visible, guest-facing member of the team, responsible for ensu ...

  • Par Acquisition Company Inc

    Customer Service Representative

    1 week ago

    Par Acquisition Company Inc Cleveland, United States

    · JOIN OUR TEAM TODAY · FUN ENVIRONMENT EMPLOYMENT APPRECIATION DAYS SPIRIT WEAR OPPORTUNITY FOR BENEFITS AND MORE · Provide A Ride operates 24 hours a day and 7 days a week to make sure our customers can get where they need to go, anywhere, anytime As a valued member of our c ...

  • The Waterworks

    Customer Service Representative

    5 days ago

    The Waterworks Cleveland, United States

    Do you have Mad Customer Service Skills? The Plumbing Source is looking for a top notch Customer Service Representative to keep our Plumbing technicians rolling and our customers happy This is a great place to learn and grow. We are looking for a Cu Customer Service Representativ ...