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    Customer Service Representative - Cleveland, United States - Habegger

    Habegger
    Habegger Cleveland, United States

    1 day ago

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    Description

    Customer Service Representative **Customer Service Representative**

    Akron, OH **description**

    The Habegger Corporation is currently seeking a Customer Service Representative that is responsible, organized, and customer service oriented. As a CSR, you will be the face of Habegger for customer order fulfillment and interfacing via phone, email, and in person. The goal for this position is to provide our customers with a quality customer experience that will create long-term customer relationships.

    The primary duties of a CSR include the following: interfacing with customers and maintaining customer relationships, processing and fulfilling customer orders, and creating impactful experiences for our customers.

    Within Habegger, customer experience is top priority which requires Customer Service Representatives to have a great understanding of the customers needs and the ability to exceed their expectations. Furthermore, timeliness, promptness, and cleanliness for all aspects of the daily duties are required.

    Key Requirements:

    Unmatched customer experience skills

    Strong computer skills

    Positive attitude

    Ability to interface with customers internally and externally

    Safety and team oriented

    Clean, organize, and maintain all equipment/products

    Maintain a professional appearance

    Excellent verbal communication skills

    Want to grow within the company

    Sense of urgency

    Qualifications:

    High School Diploma or GED required

    HVAC industry experience preferred

    Customer Service experience preferred

    Experience communicating with customers via phone, and email

    Experience problem solving to meet customer needs

    Some heavy lifting is required

    **benefits**

    401k and profit sharing

    Medical, dental, vision, life, and more insurance plans available

    Bonus opportunities

    Growth opportunities

    The Habegger Corporation is an Equal Opportunity Employer.

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