- Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, and debugging complex computer systems, complex software, or networked and/or wireless computer systems.
- Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning systems or software configurations. Reports design, reliability issues, or bugs to engineering/software engineering.
- Be a Customer Advocate providing support to users/administrators of our platform
- Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations
- Resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or answer technical questions about the ServiceNow software and platform.
- Gain an understanding of the ServiceNow platform and all core functionality.
- Analyze data with a view to isolate the potential cause of the issue.
- Involve others to accomplish personal and group goals.
- Knowledge on LDAP/Active Directory, SSO or other authentication or user management systems
- Understanding of Email Troubleshooting (e.g. Office 365, Exchange )
- Knowledge on Web Services (SOAP, REST)
- Working knowledge on Network troubleshooting (e.g. Ping, Telnet)
- Hands on experience in any bi-directional, integration between two systems
- Some experience with Scripting languages: JavaScript preferred
- Experience with relational databases (e.g. MySQL, Oracle)
- Experience with the gathering and reading of various log files
-
Technical Support Engineer
2 weeks ago
Tranzeal Orlando, United StatesTranzeal is an industry leading global Business Transformation Service Provider offering specific consulting services as well as pre-packaged, industry specific solutions and services to companies around the world. Our Consulting Services are dedicated to helping our clients maxi ...
-
Technical Support Engineer
3 weeks ago
Harvey Nash Orlando, United StatesHere are some of the specific details: · Job Title: Technical Support Engineer (customer facing, troubleshoot/debug, JavaScript) · Location: Orlando, Florida · Duration: 12 Months · Technical Support Engineer (Automation/ Service Management) · We are looking for an experienced Su ...
-
Technical Support Engineer
3 days ago
Russell Tobin & Associates Orlando, United States· What are we looking for in our Technical Support Engineer - UX? · Location: Onsite to Orlando, FL · Pay Range: $28/HR-32/HR on W2 · Type: Contract (It will be extended every quarter) · The Information Technology team at Russell Tobin & Associates is supporting a top technology ...
-
Technical Support Engineer
2 weeks ago
Russell Tobin & Associates Orlando, United States· What are we looking for in our Technical Support Engineer - UX? · Position: Technical Support Engineer · Location: Remote · Contract: 1 Year (Extension Likely) · Pay Rate: $30-$35/HR (DOE) · Duties/ Responsibilities: · The Technical Support Engineer will be responsible for ma ...
-
Technical Support Engineer
2 weeks ago
Russell Tobin Orlando, United StatesPosition: Technical Support Engineer · Location: Remote · Contract: 1 Year (Extension Likely) · Pay Rate: $30-$35/HR (DOE) · Duties/ Responsibilities: · The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for our team's platf ...
-
Technical Support Engineer
5 days ago
Russell Tobin Orlando, United StatesTechnical Support Engineer – UX · 12 Months Contract · 12900 Science Drive, L_ORL001, Orlando, FL 32826 · $25 – 35 /hr. W2 · What you get to do in this role: · The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the Serv ...
-
Technical Support Engineer
2 weeks ago
Russell Tobin Orlando, United StatesPosition: Technical Support Engineer · Location: Orlando, Florida (Hybrid Schedule) · Pay Rate: $30-$35/HR DOE · Contract: 12 Months (Extension Likely) · Required Skills · Strong personal commitment to quality and customer service · Experience with relational databases (e.g. MySQ ...
-
Technical Support Engineer
2 weeks ago
Collabera Orlando, FL, United StatesPosition: Technical Support Engineer - Performance · Location: Orlando, FL (Hybrid Role) · Duration: 12 months (Possible extension/conversion) · Overview: · The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the organiz ...
-
Technical Support Engineer
2 weeks ago
Russell Tobin & Associates Orlando, United States· What are we looking for in our Technical Support Engineer - Performance? · Position: Technical Support Engineer · Location: Orlando, Florida (Hybrid Schedule) · Pay Rate: $30-$35/HR DOE · Contract: 12 Months (Extension Likely) · Required Skills · Strong personal commitment to ...
-
Technical Support Engineer
2 weeks ago
Collabera Orlando, United StatesTop Technology Client looking for Technical Support Engineer in Orlando, FL · Position: Technical Support Engineer · Location: Orlando, FL Hybrid Role) · Duration: 12+ months (Contract to Hire) · Pay Range: $30-35/hr · Key Responsibilities: · Will be responsible for managing and ...
-
Software Support Engineer
2 weeks ago
Tranzeal Orlando, United StatesSoftware Support Engineer (W2 only role) · Deep understanding of Java, JavaScript · Experience with relational databases such as MySQL · Demonstrated ability to troubleshoot difficult technical issues · Must have solid object-oriented programming skills in Javascript · Experience ...
-
Technical Support Engineer
2 weeks ago
Collabera Orlando, United StatesJob Title: Technical Support Engineer · Location: Orlando, FL · Pay Range: $30/hr. - $35/hr. · Responsibilities: · The Technical Support Engineer will be responsible for managing and resolving challenging issues for client partners and customers. · This includes developing subjec ...
-
Technical Support Engineer
4 weeks ago
Harvey Nash Orlando, United StatesHere are some of the specific details: · Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. · Job Title: Technical Support Engineer (customer facing, troubleshoot/debug, JavaScrip ...
-
Software Support Engineer
6 days ago
Tranzeal Incorporated Orlando, United StatesSoftware Support Engineer (W2 only role) · Strong SQL / Java / Linux / JavaScript experience. · Ability to troubleshoot technical issues · Strong personal commitment to quality and customer service · Excellent time management and communication skills · Advanced object oriented pr ...
-
Technical Support Engineer
3 weeks ago
Zillion Technologies, Inc. Orlando, United StatesUSC or GC ONLY/ No third party vendors · Open for only W2- USC or GC · Job Title : Technical Support Engineer · Locations:. Orlando, FL (Onsite) · Job Description: · Java, JavaScript MUST-HAVE · SQL experience is a MUST · Must-have excellent communication skills · Must have custo ...
-
Technical Support Engineer
1 day ago
ServiceNow Orlando, Florida, United States PermanentJob Description · What you get to do in this role: · In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platfo ...
-
Technical Support Engineer
1 week ago
Tranzeal, Inc. Orlando, United StatesJob Title: Technical Support Engineer - UX Location: Orlando, FL Type: Contract Rate: $35.71/hr on W2 · Must be onsite for this role · Description: Duties: What you get to do in this role: · The Technical Support Engineer will be responsible for managing and resolving the most ...
-
Technical Support Engineer
2 weeks ago
Siemens Energy Orlando, United StatesA Snapshot of Your Day · The Technical Support Engineer will be part of the Siemens Energy O&M Engineering Support Team, supporting our fleet of Combined Cycle plants we operate under long-term contracts on behalf of customers. The role entails preparing routine outstanding techn ...
-
Technical Support Engineer
1 week ago
Cypress Human Capital Management, LLC Orlando, United StatesTechnical Support Engineer – Integrations, · Position Overview · Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, and debugging complex computer systems, complex software, or networked and/or wireless ...
-
Technical Support Engineer
1 week ago
Collabera LLC Orlando, United StatesTop Technology Client looking for Technical Support Engineer in Orlando, FL · Position: Technical Support Engineer · Location: Orlando, FL Hybrid Role) · Duration: 12+ months (Contract to Hire) · Pay Range: $30-35/hr · Key Responsibilities: · Will be responsible for managing and ...
Technical Support Engineer - Orlando, United States - Russell Tobin & Associates
Description
What are we looking for in our Technical Support Engineer - Integrations?
Work Mode: Hybrid – (Wednesday & Thursday)
Pay Range: $30-$35/hr. on W2 (DOE)
Duration: 11 Months (Contract – Possible Extn)
The Opportunity
What you will do in this role:
What you will need to be successful in this role:
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization.
We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.
We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Benefits Info
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
If you're interested, please don't hesitate to contact me at
or email me atYour next career move starts here - Apply today
#CB
#LI-MS12
Rate/Salary: $30-$35/hr. on W2 (DOE)