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    Technical Support Engineer - Orlando, United States - Collabera

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    Description

    Job Title:
    Technical Support Engineer


    Location:
    Orlando, FL


    Pay Range:
    $30/hr. - $35/hr.


    Responsibilities:
    The Technical Support Engineer will be responsible for managing and resolving challenging issues for client partners and customers.
    This includes developing subject matter expertise within the technical support department.

    The engineer is responsible for owning and resolving issues on a daily basis, technical cases created by customers seeking help to understand or resolve an unexpected behavior or answer technical questions about the client's software and platform.

    Skills: 1) Email

    2) SSO/Authentication

    3) Web Services

    4) Scripting /Rest API

    5) database issues


    Desired Skills:
    Deep understanding of Java, JavaScript, SQL, Linux.
    Working knowledge of ServiceNow Platform


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