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    Staff Technical Support Engineer - Orlando, FL, United States - Collabera

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    Description

    Position:
    Technical Support Engineer - Performance


    Location:
    Orlando, FL (Hybrid Role)

    Duration: 12 months (Possible extension/conversion)


    Overview:

    The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the organization's Technical Support team focusing on Performance and instance availability.


    Top Skills:
    2+ years of experience in a Technical Support role preferably with a Bachelors' degree
    Strong Java/JavaScript experience (should be able to read, understand and troubleshoot code)
    Strong troubleshooting & debugging skills
    Databases experience like MySQL preferred
    Advanced Unix/Linux experience
    SNOW platform experience highly preferred
    Great communication skills and customer-facing skills
    Experience in HTML components such as CSS and XHTML desired

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