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    General Manager - Boston, MA, United States - Design Within Reach

    Design Within Reach
    Design Within Reach Boston, MA, United States

    2 weeks ago

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    Description

    at Design Within Reach Boston, Massachusetts As a Herman Miller Seating Store - General Manager, you will provide guidance and education through a demonstration/fit journey.

    Finding the right fit and function for our client is our service mission.

    As an industry leader for over 100 years in office furnishings and iconic home, Herman Miller remains committed to innovation and ergonomic design.

    The Herman Miller Seating Store will continue and expand upon this pursuit.

    Our products are the work of craftsman and artisans who share our commitment of purposeful design and uncompromising quality and fit.

    It will be your responsibility as the General Manager and brand ambassador to deliver the Herman Miller Client Experience through team coaching of demonstrations, quoting, and generation of sales.

    Herman Miller Task Seating General Managers work strategically to maximize their Store revenue and efficiently manage all aspects of sales and merchandising.

    This includes but is not limited to hiring effectively, performance management, and employee relations in partnership with Human Resources and the Regional Manager.

    **Youll have opportunities to lead a team, create a performance culture, inspire results through engagement and own your Store's business through the

    Client Experience:

    • Develop, lead, and motivate team through effective performance coaching, feedback and training.
    • Manage talent acquisition, development and team retention
    • Engage in performance management on a daily, weekly, monthly basis
    • Ensure the Studio represents the best in presentation by utilizing visual directives and our standards manual
    • Ensure all Studio operational procedures are followed to maximize profit and manage expense control goals (e.g., scheduling and managing store shipments, controllable expenses, and supplies).
    • Resolve employee relations issues of sales team members in partnership with HR.
    • Build positive working relationships with Store team, HM and DWR General Managers and their teams and the Regional Manager to share business insights and best practices and develop strategies to grow the business across all channels and brands.
    • Minimum 5 to 7 years of retail management experience, a proven track record of successful leadership and an in-depth knowledge of the retail industry.
    * demonstrated people management skills and the ability to thrive in a team environment.

    • Ability to adhere to high personal performance standards; Financial literacy, business acumen and ability to manage budgetary responsibilities.
    • Experience with a POS system and proficiency with MS Office software, web navigation and 3-D rendering programs.
    • As a General Manager, you'll be eligible for DWR's comprehensive benefits package including medical, dental and vision insurance, paid holidays, parental leave, green transit subsidy, 401k and more.

    Herman Miller provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, marital status, national origin, ancestry, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws, and prohibits discrimination and harassment of any type.
    **Individuals seeking employment at Design Within Reach are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.
    Any information that you do provide will be recorded and maintained in a confidential file.

    If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

    As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.


    A "disabled veteran" is one of the following:
    a veteran of the U.S.

    military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

    A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.

    military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order
    Veteran Status

    Voluntary Self-Identification of Disability** We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities.

    We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities.

    To do this, we must ask applicants and employees if they have a disability or have ever had a disability.

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