General Manager - Boston, United States - Craft Food Halls

Description

Our Attraction Formula is what launches CFH beyond typical dining options; we are more than food. Join our team and stay for the culture.


General Manager

Department:
Hospitality


Type:
Senior Management


Min


Experience:
Manager


Job Summary:

We are looking for an individual with the drive to grow with our expanding business.

Immediate opening for an experienced and passionate General Manager to oversee day to day operations while adhering to company brand standards.

Our General Managers need to be able to handle operations with passion, integrity, and knowledge all while embodying and promoting Love, Energy, and Food.

The General Manager is responsible for inventory tracking and overseeing overall ordering across all departments. Should be upbeat and hardworking with the ability to handle a fast-paced environment.

The expectation of the General Manager is to monitor the flow of business during peak hours and assist team members where needed.

This is a full-time position; the individual should have a flexible schedule.


Essential Duties and Responsibilities:

• Creating an exceptional experience for allguests.
• Maintaining a positive work environment for your team members and guests.
• Solicit feedback to understand the needs and wants of our guests.
• Train team members on company standards and practices.
• Conduct daily alignment meetings for the management team as well as team members.
• Create schedules to ensure necessary coverage in all areas of the space allowing service to run seamlessly.
• Conduct weekly financials.
• Oversee compliance with health and safety regulations.
• Manage Labor.

Education &

Experience:

• Minimum 2 years management experience.
• Minimum 3 years hospitality experience.

Knowledge:

• Understanding of kitchen operations and cooking techniques.
• General food service standards and allergen awareness.
• Knowledge of providing guests and personal service standards. This includes guest needs assessment, meeting company standards for service, and ensuring guest satisfaction.
• Ability to read and understand financial reports while also teaching team members.

Skills:

• Multitasking.
• Ability to work as a part of a team.
• Organization.
• Excellent interpersonal communication.
• Ability to convey information effectively.
• Motivating, developing, and directing people as they work.
• Ability to problem solve.
• Accountability.
• Basic Google Workplace and Microsoft knowledge.

Attributes:

• Eagerness for listening to ideas, questions, and feedback.
• Eagerness for sharing ideas, asking questions, and providing feedback.
• An amiable personality and confidence interacting with people.
• Honesty,transparency,and trustworthiness.

Physical Requirements:

• Some work for this position is partly performed in a kitchen and requires occasional trips to a walkin refrigeration unit and walkin freezer unit.
• Must have the ability to stand on your feet for extended periods of time.
• Must have the ability to lift at least 25 lbs.

Working at Craft Food Halls:

• No strict dress code