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Account Manager - Chicago, United States - Nexxen
Description
Who is Nexxen (formerly Amobee, Tremor Video and Unruly)?One platform. Endless opportunities.
In an ecosystem where everyone's trying to get closer – buyers to sellers, platforms
to clients, brands to consumers – Nexxen bridges new opportunities in ways that
others cannot. Data, service, and planning capabilities are our superpowers,
enabling our clients to better reach and understand audiences across screens. We
have the tools, expertise and ambition to empower our clients to take the future
into their own hands. And not just our clients, but our employees too.
Why join the Nexxen team?
While we have a lot of technology to brag about, we win with our people. We
embody the words, "I C.A.N." each day, striving to be as
I
nnovative
C
ommitted + Collaborative
A
uthentic as possible, with
N
o ego.
Because we care not just about closing deals and hitting metrics, but about
venturing together – with our clients and our peers – beyond the status quo and
celebrating along the way.
What You'll Do:
We're looking for an Account Manager to join our team in Chicago You will take on the role of an Account Manager and own the client-facing relationship, post-sale.
In addition to regular and proactive client communication, Account Managers interact across Nexxen's internal departments as well as the partner landscape on behalf of their clients.
The Account Manager maximizes client retention, consults on new offerings and solutions, and generates upsell revenue by delivering best-in-class reporting, insights, and results.
Each day can be different here at Nexxen, but some of the things you can expect to be doing daily are;Cultivating relationships with existing clients to maximize client satisfaction, retention, and growth
Diagnosing client needs and then implementing strategies to help drive revenue for Nexxen
Work as liaison between client and internal departments to coordinate campaign updates, upsell opportunities, and troubleshoot delivery and performance issues
Manage the campaign launch process from start to finish, inclusive of client kick off call, strategy recommendation, asset collection, optimization and delivery of performance reporting
Utilize Salesforce and update subsequent internal systems to ensure all campaign information is updated and accurate
Deep understanding of Nexxen's entire product offering and best practices for campaign effectiveness and cross-selling
Onboarding new clients inclusive of platform demos, training and ongoing education of Nexxen's offerings
Proactively using data, trends, market insights, and logic to develop tailored campaign recommendations and upsell opportunities for continued success
Tasked with supporting regional growth goal QoQ and being primary point of contact for the customer on day-to-day account needs
Performs work directly under the supervision of the Manager of Client Services
Work closely with other Account Managers on the team to provide support and collaboration
Embodies company values and plays an important role in building team culture
What Will I Bring?
1+ years in digital media or account management
Self-motivated to dig in to learn about products, technology, customers, and competitors
Process-oriented with strict attention to detail
Strong organizational, analytical, and project management skills
Outstanding computer skills including knowledge of brand verification partners, Salesforce, brand safety partners and ad servers
Able to contribute to a team while working with other departments and logically prioritizing various requests and responsibilities
Proven verbal and written communication skills in a consultative, client-facing environment
PowerPoint and Excel skills, including pivot tables, chart marking, and manipulation of large data sets.
BA/BS or graduate degree preferred with a strong academic record
At Nexxen, we value our differences, varied experiences, and collective contribution.
We know that not everyone takes the same career path, so if you don't match this job description perfectly, don't worry We would rather see your application than risk missing out on your potential to make an impact.
In support of pay transparency and equity, the minimum and maximum full-time annual base salary for this role in Chicago is estimated at ($70,000 - $75,000) at the time of posting, with the potential of an incentive or bonus.
While this is our reasonable expectation this is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location.
Candidates hired to work in other locations will be subject to the pay range associated with that location.We offer a variety of benefits including medical, dental, vision, disability insurance, 401(k), EAP, parental leave, flexible vacation, and company-paid holidays.
The specific programs and options available will vary depending on the state, start date, and employment type. Our Talent Acquisition team will be happy to answer any questions you may have.#LI-KN1
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