Food Services Coordinator - Sioux City, United States - Trinity Health

Description

Employment Type:
Full time


Shift:

Description:

Under limited supervision, monitors staffing and department operational needs to assist managers in optimizing food quality and nutritional care operations.

Assists as needed in supervision of patient services, retail, catering and production.


Your best life. Our one purpose.
At MercyOne, we understand elevating patient-centered care comes from the efforts of all colleagues. We imagine and embrace bold new ideas to revolutionize health care.


What we offer:
We care about your well-being, both physical and mental, which is why our benefit package includes:

• Wellness programs
• Education reimbursement
• Personalized health insurance plans including dental and vision
• Paid time off
• Long- and short-term leave
• Retirement planning
• Life insurance coverage

What you will do:

• Demonstrates the knowledge and skills necessary to provide service/care appropriate to the age of the patients served, in accordance with MercyOne standards.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, MercyOne and Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
• Is knowledgeable of and actively participates in improving patient safety and reducing risk to patients. Complies with Safety and Infection Control Policy & Procedure.
• Exhibits the cultural beliefs to all colleagues, patients, guests, and vendors as we strive to provide a safe and positive culture.
• Monitors compliance to all guidelines and regulations for food handling and storage to assure proper food safety of all products.
• Completes and properly files required reports in a professional and complete manner. Assures appropriate food storage temperatures throughout department.
• Documents accident and safety incidents of staff and visitors.
• Plans, monitors and conducts employee job related training. Assist with employee development and evaluation process.
• Provides direction to assigned staff regarding quality product and service standards in absence of FANS Management. Assist with daily oversight of staff in assigned work units.
• Works collaboratively with FANS management, Clinical Nutrition Coordinator and Registered Dietitian Nutritionist with resolving patient concerns/complaints.
• Works to ensure alternatives are made available to patient menu selections, as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Effectively multi-task for unexpected daily events and provides redirection of resources, support and backup where needed to maintain quality operations and patient satisfaction.
• Completes daily tray audit evaluating staff performance with patient meal selections, tray completion, tray delivery, and tray retrieval process. Results are effectively communicated, and deficiencies are fixed in a timely manner.
• Follow and manage employee time management such as tardiness, call ins, early clock ins or late clock ins, and lunch breaks. Document any timecard issues so management can follow up with any coaching and/or potential write ups.
• Assists managers in staff interviewing, hiring process, training, retention, scheduling and discipline/performance management.
• Assumes responsibility for daily opening and/or closing of operation.
• Participates and attends departmental meetings. Lead huddles, and staff development programs as appropriate.
• Monitors an assures security of assets such as safe monies, Cisco phones, computers, food products, equipment, department keys, etc.
• Maintains confidentiality of information pertaining to patients, employees, and MercyOne business.

What we are looking for:

• Requires high school/GED completion.
• Requires a minimum of one to two years food service experience in a business setting. Food Service supervisory experience preferred.
• Requires excellent interpersonal and communication skills. Must perform a variety of duties in an ever changing fast paced environment.
• Follows HACCP guidelines when receiving, assembling and distributing food supplies to ensure quality and safety of food supply.
• Must possess the ability to lead teams and have time management awareness, attention to detail, and strong leadership skills.
• Ability to make sound, well thought out decisions in order to provide an excellent work environment and exceptional patient experience.
• Must have a general working knowledge of computers and ability to learn department specific software (i.e. Healthstream, internet, CBORD, POS, Microsoft Windows, etc.).
• Must be comfortable operating in a collaborative, shared leadership environment. General instructions are provided but individual must possess the ability to set priorities, finish tasks in a timely manner and refer questionable items to supervisor.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire, motivate, deal calmly, professionally and courteous with others to promote the philosophy, mission, vision, goals, and values of MercyOne and Trinity Health.

Why MercyOne Western Iowa?

MercyOne Western Iowa serves the needs of individuals in a 33-county area including western Iowa, eastern Nebraska and southeastern South Dakota.

MercyOne Siouxland Medical Center, a 238-bed regional facility, is home to the only Level II trauma center in the area - one of only four trauma care facilities in the state to receive verification from the American College of Surgeons - and MercyOne Air Med, a regional helicopter ambulance service.

Along with owned and managed hospitals in Primghar and Hawarden, Iowa, and a partnership with Dunes Surgical Hospital in South Dakota, the region also operates a primary care network, specialty care clinics and home health care, providing an entire continuum of preventative, primary, acute and tertiary health care services to provide personalized, compassionate care for the communities we serve and beyond.

About MercyOne and Trinity Health

We are MercyOne:

a connected system of health care facilities and services dedicated to helping you and your community live your best life so you can get well-and stay well.

With 420 care locations, our clinics, medical centers and affiliates are never too far from home, allowing us to improve the lives of individuals and communities across the state of Iowa and beyond.

MercyOne Western Iowa is a member of Trinity Health

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states.

Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes.

We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Our Mission:

We, Trinity Health, serve together in the spirit of the gospel, as a compassionate and transforming healing presence within our communities.

Our Core Values:

• Reverence
• Commitment to Those Who are Poor
• Safety
• Justice
• Stewardship
• Integrity

Our Vision:

• We will be the most trusted health partner for life.

Our Actions:

As a Trinity Health colleague, I will:

• Listen to understand.
• Learn continuously.
• Keep it simple.
• Create solutions.
• Deliver outstanding service.
• Own and speak up for safety
• Expect, embrace and initiate change.
• Demonstrate exceptional teamwork.
• Trust and assume good intentions.
• Hold myself and others accountable for results.
• Communicate directly with respect and honesty.
• Serve every person with empathy, dignity and compassion.
• Champion diversity, equity and inclusion.

Our Promise:

• We Listen.
• We Partner.
• We Make it Easy.

MercyOne Siouxland Medical Center and all its affiliates are proud to be equal opportunity employers.

We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation.

Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do.

Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states.

Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes.

We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran