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    B2B Operations Account Manager - Los Angeles, United States - City Wide

    City Wide
    City Wide Los Angeles, United States

    2 weeks ago

    Default job background
    Description
    *This is not a remote position.

    Candidate must be local to Los Angeles County.

    City Wide is seeking a Facility Solutions Manager to be the day to day, one point of contact for the commercial properties where we provide janitorial and other building maintenance services.

    The Facility Solutions Manager is responsible for the business operations of an assigned client portfolio and provides field support including:

    guidance with starting new clients
    inspections of Independent Contractor (IC) performance and compliance with client requirements
    growing existing contracts with additional services (upsells that are commissionable to the manager)
    trouble-shooting customer request/complaints
    coordinating site visits
    developing strong, long-term relationships with clients and Independent Contractors.

    Additional responsibilities include:
    negotiating contracts
    procuring supplies for clients
    ensuring high client satisfaction and adherence to a defined scope of work
    participating in the process of recruiting Independent Contractors (ICs)

    City Wide is a privately held company that emphasizes a dedication to serving others with excellence in all we do.

    Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun.

    Preferred Qualifications:
    Account management experience in Facilities, Construction, Janitorial or Landscaping
    Bi-lingual (English and Spanish)
    Undergraduate Degree (Business or related field) is preferred.
    Effective leader and problem solver
    Creative and resourceful
    Ability to multi-task
    Communicates in a professional, direct style
    Knowledge with CRM or technology that manages company's interactions with customers and prospects
    Flexible schedule
    Use of personal vehicle a for business operations. (mileage will be reimbursed)
    There is tremendous growth opportunity in this position.

    • OTE of $80,000100,000k (base salary of $64,480 to $69,480) with an uncapped commission structure.
    • Company contribution of $500/mo towards health, vision, dental, and life and supplemental insurances
    • Company paid for shortterm disability insurance
    • Mileage reimbursement for personal vehicle use
    • Company 401k contribution= 3% of base salary
    • Great PTO and paid holiday plan
    #J-18808-Ljbffr
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