Jobs
>
Chicago

    Lead Case Manager - Chicago, United States - Heartland Alliance

    Heartland Alliance
    Heartland Alliance Chicago, United States

    1 week ago

    Default job background
    Description

    Title:
    Family Reunification Specialist Supervisor

    Location:
    Rogers Park

    Shift:
    Sunday- Monday Off

    Tuesday- Wednesday 1:30PM – 10:00PM

    Thursday-Saturday 8:00AM – 4:30PM


    Summary:


    Under the general guidance of the Director for Quality and Compliance, this position reports directly to the Associate Director of Family Reunification.

    Bilingual ability in English and a second language is required.

    The position provides a variety of direct services in the area of family reunification, external stakeholder's liaison and case management services provided by staff.

    This position also has supervisory/management responsibilities as an essential component of the role.

    As such, the position is responsible for ensuring quality of care and compliance with funder and licensing requirements in all program operations.

    Staff training will be required in related areas. Individual accountabilities and work volume will be established through the development of success objectives within the framework outlined below.
    The Family Reunification Supervisor leverages industry knowledge and best practices to promote the mission and vision of Heartland Alliance. Supports culture development and management efforts.
    Our Benefits
    Medical insurance.
    Dental insurance.
    Vision insurance.
    401(k) match.
    Paid maternity leave.
    Paid paternity leave.
    Commuter benefits.
    Student loan assistance.
    Tuition assistance.
    Disability insurance.
    Essential Functions
    Duties & Responsibilities
    Family Reunification Services

    Collects and assesses family background information through interviewing children, families and care providers and review documents from police, Child Protective Services and other agencies.

    Collaborates with the Office of Refugee Resettlement and affiliate organizations and stakeholders engaged in service provision for unaccompanied children.

    Participates in staff meetings, staffing and working groups as required to support the goals and the overall development and implementation of the agency's strategic plan.

    Provides advanced advocacy, assessment, and case management services to individuals, families and groups and establishes appropriate service/treatment plans, reviews case progress and determines case closure according to program guidelines and standards.

    Program Needs
    Assists Program Director/Associate Director in ensuring that all licensing and agency standards are being met in the area of Family Reunification/ORR/HHCS services
    Responds to on-call crisis situations 24 hours a day/7 days a week and may carry an agency-issued communication device (email/cell phone)
    Participates in the development of long-term plans, service delivery model and other significant strategies and/or systems.
    Supervises program participants individually or in groups.

    Helps program participant to modify attitudes and patterns of behavior by increasing understanding of self, personal problems, and program participant's part in creating them.

    Assists in household maintenance or participant transportation, as necessary.
    Compliance And Documentation
    Ensure staff completion of quality documentation related to the reunification services and/or other services related to case management services
    Performs various coordinating and training duties.

    These include, but are not limited to such things as preparing and monitoring staffing assignments, training employees how to perform certain job duties and suggesting how employees can improve their job performance.

    Adheres to professional standards as outlined by Heartland Alliance, the division of Youth and Residential Services, governmental bodies, DCFS and other appropriate professional associations, and private funding sources
    Talent Management And Training
    Models Heartland Alliance Leadership Qualities or 4Rs (Responsible, Reliable, Relational, and Respectful)
    Models a multidisciplinary team approach to participant care.

    Remains current in the field of service provided by the program through self-initiated avenues, as approved by a higher level management.

    Quality Assurance

    This role works to develop and manage systems that ensure family reunification staff perform in full compliance with funder requirements, as well as within best-practices (aspirational) high quality of services.


    These may include, but are not limited to:
    Accurately completes in a timely manner all necessary forms, case recordings and statistical reports
    Participates in program planning
    Assesses, plans, and supplements the client's level of functioning
    Presents clinical case reviews
    Attends a minimum of 40 educational training hours per fiscal year
    Initiates requests for assistance from Supervisor to address new issues or complex concepts affecting adherence to professional standards
    Supervisory Responsibilities
    Family Reunification Specialists
    Education And Experience
    Bachelor's degree in human services, psychology, social work or related field required.
    A minimum three (3) years of work-related experience (case management, youth, social work, etc.) with demonstrated supervisory experience.
    Bilingual ability in English and a 2nd language is required.
    Certifications/Licenses
    A valid driver's license with no moving violations or suspensions is required.
    Knowledge/Skills/Abilities (K/S/A)
    Ability to speak and fluency in a second language including but not limited to the following multi-language abilities:
    Ability to read and interpret documents such operating and maintenance instructions, and procedure manuals.
    Ability to write routine reports and correspondence.
    Ability to speak effectively before groups of customers or employees of organization.
    Access to regular, dependable and timely transportation.
    Ability and comfortability working with people of varying socioeconomic backgrounds.
    Excellent communication skills. Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders.
    Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.
    A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability.
    Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Alliance.

    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

    Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
    Ability to work independently and remain self-motivated with minimal direct supervision.
    Strategic thought partnership and consultancy skills.
    Work Arrangement
    This role is not eligible for remote work.
    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    The noise level in the work environment is usually moderate.
    Each program site operates on a 24/7 basis, 365 days per year.

    To meet both the needs of our participants and contractual obligations, employees are required to be flexible in regards to scheduling and work location.

    Program sites are located throughout the Chicago area, including the North and South sides of Chicago, as well as the suburbs.

    Employees may be required to report to any one of our locations on a temporary or permanent basis.
    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    While performing the duties of this job, the employee is regularly required to talk and hear.
    The employee is regularly required to sit, stand and walk.
    The employee must be able to stoop, kneel and/or crawl.
    The employee is regularly required to use hands to key, handle, or feel and reach with hands and arms.
    The employee must occasionally lift and/or move up to 25 pounds.
    The employee must have unrestricted ability to provide physical restraint.

    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    #J-18808-Ljbffr
  • Chicago Public Schools

    Case Manager

    4 days ago

    Chicago Public Schools Chicago, United States

    **Case Manager** · **Job Number**:P136790** · **Posting Date**: May 15, 2024, 12:00:00 AM · **Primary Location**: Southwest Side-6450 South Lowe Avenue (Joshua D Kershaw School) · **JOB DESCRIPTION -** · Case Manager Position · The Chicago Public Schools (CPS) has set ambitious g ...

  • Franciscan Outreach

    Case Manager

    6 days ago

    Franciscan Outreach Chicago, United States

    Position Description · The Case Manager provides case management services, support, and referrals to appropriate services as needed to FO guests. The Case Manager works respectfully with populations experiencing homelessness and understands how to engage people who have likely ex ...

  • Calling Care Services Inc.

    Case Manager

    1 week ago

    Calling Care Services Inc. Chicago, United States

    Vivia Health is driven by providing high-quality comprehensive and holistic healthcare for patients regardless of their ability to pay. We provide our patients with Medical Health, Behavioral Health, Psychiatric Care, and Social Services. · **As a Case Manager at Vivia Health, yo ...

  • Calling Care Services Inc.

    Case Manager

    1 week ago

    Calling Care Services Inc. Chicago, United States

    Vivia Health is driven by providing high-quality comprehensive and holistic healthcare for patients regardless of their ability to pay. We provide our patients with Medical Health, Behavioral Health, Psychiatric Care, and Social Services. · **As a Case Manager at Vivia Health, yo ...

  • Covenant House Illinois

    Case Manager

    4 days ago

    Covenant House Illinois Chicago, United States

    **Job Title(s)**:Case Manager · **Department**:Clinical Team · **Reports To**:Director of Clinical and Supportive Services · **Direct Reports**:NA · **Classification**:Exempt · **Date**:4/15/24 · **Company Overview** · Founded in 2017, Covenant House Illinois (CHIL) provides crit ...

  • Global HR Business Solutions

    Case Management Supervisor

    4 days ago

    Global HR Business Solutions Chicago, United States

    **Job Overview**: Case Management is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy. The Case Management Supervisor is responsible for overseeing the daily operations of the case management department, ensuring quality s ...

  • Teamwork Englewood

    Housing Case Manager

    1 week ago

    Teamwork Englewood Chicago, United States

    POSITION TITLE: Housing Case Manager · DEPARTMENT: Reentry · REPORTS TO: Associate Director · STATUS: Full TIME · GRANT FUNDED: This position is grant-funded and dependent on the grant availability. · Teamwork Englewood (TWE) Teamwork Englewood is a community-based organization t ...

  • NEW LIFE CENTERS OF CHICAGOLAND NFP

    Case Manager Coordinator

    1 week ago

    NEW LIFE CENTERS OF CHICAGOLAND NFP Chicago, United States

    **Position Summary** · The Case-Manager Coordinator position is full-time, 40 hours per week (non-exempt, benefits available) and will take place at our various locations. The Case-Manager Coordinator is part of a Resiliency team of Victim Advocates and Case-Managers who have a p ...

  • AIDS Healthcare Foundation

    Housing Case Manager

    1 week ago

    AIDS Healthcare Foundation Chicago, United States

    WHO WE ARE: · **AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at South Side Help Center** · Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages g ...

  • The Night Ministry

    Interim Case Manager

    1 day ago

    The Night Ministry Chicago, United States

    The Night Ministry is a Chicago based organization whose mission is to provide human connection, housing support, and health care to members of our community who are unhoused or experiencing poverty. We've successfully provided these lifesaving services for 45 plus years, everyda ...

  • Primo Center for Women and Children

    Case Manager Ii

    1 week ago

    Primo Center for Women and Children Chicago, United States

    **TITLE: Case Manager II** · **REPORTS TO: Program Director** · **APPOINTED BY: CEO** · **BASIC FUNCTION**:Provide intensive case management services for homeless/ at risk of homeless families · - Provide therapeutic case management, community support and counseling services in t ...

  • Healthcare Alternative Systems, Inc

    Housing Case Manager

    1 day ago

    Healthcare Alternative Systems, Inc Chicago, United States

    **Healthcare Alternative Systems, Inc. (H.A.S.)** is a 501 (c) 3 non-profit organization providing behavioral health services to Chicago and the surrounding communities. We offer a continuum of programs addressing substance abuse, mental health, adolescent issues, family relation ...

  • Prism Health Lab

    Shelter Case Manager

    1 week ago

    Prism Health Lab Chicago, United States

    **Job Title**: Shelter Case Manager (Entry Level) · **Location**: Chicago, Illinois · **Company**: Prism Health Lab · **About Prism Health Lab**: · Prism Health Lab is a leading healthcare organization committed to providing comprehensive services to individuals in need. We prior ...

  • Heartland Alliance Health

    Medical Case Manager

    4 days ago

    Heartland Alliance Health Chicago, United States

    **Title**: Ryan White Medical Case Manager · **Department**:Primary Care · **Shift**:FT/ 8:30AM - 5:00PM CST / M-F · **Location**: 6212 s Sangamon | 4121 W Lake St · - **Willing to work from more than one HAH location during the week.**_ · - **Willing to do home visits.**_ · **He ...

  • Lutheran Social Services of Illinois

    Counselor Case Manager

    4 days ago

    Lutheran Social Services of Illinois Chicago, United States

    Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presenc ...

  • Franciscan Outreach

    Case Manager/floater

    1 week ago

    Franciscan Outreach Chicago, United States

    Position Description · The Case Manager provides case management services, support, and referrals to appropriate services as needed to FO guests. The Case Manager works respectfully with populations experiencing homelessness and understands how to engage people who have likely ex ...

  • Shawna Nicole Consulting

    Nurse Case Manager

    1 week ago

    Shawna Nicole Consulting Chicago, United States

    **Nurse Case Manager/Utilization Review** · Overview: · We are seeking a dedicated and compassionate Nurse Case Manager to join our team. As a Case Manager, you will be responsible for providing comprehensive care coordination and support to patients in a hospital setting. This i ...

  • Covenant House Illinois

    Clinical Case Manager

    2 days ago

    Covenant House Illinois Chicago, United States

    Company Overview · Founded in 2017, Covenant House Illinois (CHIL) provides critical protection and resources for youth ages 18-24 experiencing homelessness throughout Chicagoland and across Illinois. With a newly renovated base of operations, increased capacity to serve greater ...

  • Ada S McKinley Community Services

    Qidp Case Manager

    6 days ago

    Ada S McKinley Community Services Chicago, United States

    **Summary**:The Program Coordinator of Community Living Services is responsible for completing clinical, programming and administrative functions to ensure quality, compliance and person centeredness throughout the assigned caseload. This position also maintains close and positiv ...

  • RefugeeOne

    Refugee Case Manager

    1 week ago

    RefugeeOne Chicago, United States

    **Organization** · RefugeeOne, located in Chicago's West Ridge neighborhood, has a national reputation for its success in helping refugees fleeing war, terror, and persecution to build new lives of safety, dignity, and self-reliance. RefugeeOne has a remarkably diverse staff of 1 ...