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    Lead On Site Desktop Support - New Orleans, United States - TEKsystems

    TEKsystems
    TEKsystems New Orleans, United States

    1 week ago

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    Description
    :

    TEKsystems is looking for a Lead On-Site Desktop Support Technician for one of our clients in New Orleans, LA. The successful candidate will have 6-7+ years of professional technical support experience.

    This position will be front line technical support including but not limited to technical troubleshooting, computer setup, computer verification, communication issues, WebEx conference help, teleconferencing help and other technical issues an employee may have.

    This individual should have some previous experience working in a help desk environment including some experience with data management, and communication as well as managing and deploying images in SCCM.

    We are looking for people who have been in environments supporting 4,000+ users. And skills in command prompt, IP config, ticket ques, troubleshooting, Intune, Citrix, Active Directory, Microsoft, Windows.

    Must have aspirations to be a leader for this position in LA, must have a proven track record of being able to work diligently with little to no supervision/guidance.

    Responsibilities / Job Duties:


    • Active Directory knowledge
    • Group Policy concepts
    • Microsoft applications knowledge (Excel/Word/etc.)
    • Basic network knowledge- the ability to discern between a user issue or site outage. Command line knowledge.
    • Support printers and other IT peripherals
    • Experience Troubleshooting Windows Client operating systems
    • Ideally has some Dell hardware experience
    • Very important for candidate to be a self-starter, motivated by opportunities to add value to his/her position within the company
    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

    We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

    As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

    That's the power of true partnership. TEKsystems is an Allegis Group company.


    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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