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IT Service Desk - New Orleans, United States - Piper Companies
Description
Zachary Piper Solutions is seeking an Enterprise Service Desk Representative on a critical mission supporting The Department of the Navy, on a 5+ year federal contract based out of New Orleans, LA. The Enterprise Service Desk representative provide end-user desktop support across numerous Marine Corps installations worldwide.
Location: Kansas City, MO
Salary: $50, $52,000.00 *depending on experience
Full Benefits: PTO, Paid Holidays, Cigna Medical, Dental, Vision, 401k, etc.
Clearance:Active Secret or higher
Responsibilities of the Enterprise Service Desk Representative Include:
•Active Secret Clearance
•1 - 3+ Years of IT Experience( including: work, school, military, side jobs, etc.)
•Ability/Experience with troubleshooting, support for IT Devices,
•Laptops, desktops, printers, mobile devices, software installs/support, device re-imaging, etc.
•Geek squad experience
•Utilized ticketing systems such as Remedy in the past
•IAT II Certification
oQualifying certificates: Security+ CE, CCNA Security, CySA+, GICSP, GSEC, CND, SSCP, CCNP Security, CASP+ CE, CISA, CISSP (or Associate), GCED, GCIH, or CCSP
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