- Provide health and status monitoring of the networks
- Documenting and communicating outage information to co-workers and customers
- Executing scripts
- Open and close tickets.
- Correlate events and incidents for management of Information Technology (IT) Services.
- High school Diploma or General Equivalency Diploma (GED) and3 years of relevant experience
- Active DODSecret clearance or ability to obtain
- DoD 8570 Information Assurance Technician (IAT) Level II certification (i.e. CompTIA Security+)
- Must be willing to work shifts, including evenings and weekends.
- Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and usage.
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Enterprise Service Desk Specialist III
3 weeks ago
LINCHPIN SOLUTIONS INC New Orleans, United StatesJob Type · Full-time · Description · If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be We are currently hiring for a dynamic and experienced Enterpr ...
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Front Desk Specialist
3 weeks ago
Holiday Inn Club Vacations New Orleans, United StatesJob Description · Job DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio ...
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Front Desk Specialist
4 weeks ago
Holiday Inn Club Vacations New Orleans, United StatesJob Description · Job DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio ...
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Front Desk Specialist
4 weeks ago
Holiday Inn Club Vacations New Orleans, United StatesJob Description · Job DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio ...
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Patient Service Specialist/Front Desk
3 weeks ago
Priority Health Care Inc. Marrero, United States**Patient Service Specialist/Front Desk (Bilingual Preferred)** · Marrero, LA · Full Time · Finance and Accounting · Experienced · **Job Title:** Billing/Patient Services Specialist **Supervised by:** Senior Staff accountant * Verify and enter patient demographic and insuran ...
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Enterprise Service Desk Specialist
3 weeks ago
Leidos New Orleans, United StatesDescription · Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? · As a member of the Leidos team, you will assist in the delivery of t ...
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Enterprise Service Desk Specialist III
1 day ago
LINCHPIN SOLUTIONS INC New Orleans, United StatesEnterprise Service Desk Specialist III · New Orleans, LA ) · Job Type · Full-time · Description · If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be We ...
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Enterprise Service Desk Specialist III
2 weeks ago
LINCHPIN SOLUTIONS INC New Orleans, United StatesJob Type · Full-time · Description · If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be We are currently hiring for a dynamic and experienced Enterpr ...
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TEKsystems New Orleans, United States:TEKsystems is seeking an Enterprise Service Desk Specialist to support a DoD program in New Orleans, LA. Qualified candidates must have an Active Secret Clearance AND CompTIA Security+CE Certification. · As an Enterprise Service Desk Specialist you will play a critical role in s ...
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Cyber Security Specialist Mid
1 week ago
Leidos New Orleans, United States Full timeDescription · Leidos is looking to hire a Cyber Security Specialist Mid in New Orleans, LA to join our SMIT program. The selected candidate will operate all aspects of Information Systems (IS) data availability, integrity, authentication, confidentiality, and non-repudiation. · ...
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Network Specialist
1 week ago
Piper Companies New Orleans, United StatesZachary Piper Solutions is seeking an experienced · Network Specialist · to join a long-term · DoD program · supporting the Department of the Navy located in · New Orleans, LA . The · Network Specialist · will assist with end-user desktop support across numerous Marine Cor ...
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Front Desk
3 weeks ago
Marriott International New Orleans, United StatesAdditional Information Pay: $15.30 · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard New Orleans Downtown Near the French Quarter, 124 Saint Charles Avenue, New Orleans, Louisiana, United States VIEW ON MAP · Schedule Full-Time · Located Remotely ...
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Team Leader- Federal Technical Support
1 week ago
CDW New Orleans, United Statestrue · / · / Team Leader- Federal Technical Support - Navy SMIT (East) · **Team Leader- Federal Technical Support - Navy SMIT (East)at CDW Careers** · **Job ID:** · **Updated:** May 24, 2021 · **Location:** New Orleans, LA, United States · Next Generation Enterprise Network ...
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Patient Services Associate Front Desk
3 weeks ago
St Thomas Community Health Center New Orleans, United StatesPatient Services Associate - Front Desk · At St. Thomas Community Health Center our mission is to provide culturally competent · healthcare of the highest quality, regardless of the patient's ability to pay. We foster relevant · research and educational activities directed tow ...
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Engagement Specialist
3 weeks ago
Odyssey House Louisiana New Orleans, United StatesJoin our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL · Job Summary · Odyssey House Louisiana, Inc. is seeking full-time Engagement Specia ...
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Middle School Learning Specialist
3 weeks ago
McGehee School New Orleans, United StatesJob Type · Full-time · Description · Department: Middle School · Reports to: Head of Middle School · FLSA Classification: Exempt (Salary) · Job Type: Full-Time 10-Month · Hours: 40+ hours a week · Start Date: August 1, School Year) · About McGehee School: · The Louise S. ...
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Five Star Call Centers New Orleans, United StatesJob Description · Job DescriptionHelp our essential workers get to the frontlines We are looking for phone and credential specialists to play a part in connecting nurses with healthcare facilities needing to fill shifts. You will navigate online to verify the nurses' credentials ...
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Five Star Call Centers New Orleans, United StatesJob Description · Job DescriptionHelp our essential workers get to the frontlines We are looking for phone and credential specialists to play a part in connecting nurses with healthcare facilities needing to fill shifts. You will navigate online to verify the nurses' credentials ...
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IT Specialist
3 weeks ago
Four Seasons Hotels Limited New Orleans, United StatesAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
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Key Account Representative
20 hours ago
Beacon Building Products New Orleans, United States Full timeOverview: · Joining Beacon Building Products as a Key Account Specialist means becoming part of a values-driven organization. Our core principles guide everything we do: putting people first, prioritizing safety, doing what's right, taking pride in our work, continuously improvin ...
Enterprise Service Desk Specialist - New Orleans, United States - Leidos
Description
Description
Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities?
As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.
What will you do as a Help Desk Support Representative?
You will serve as the initial point of contact for IT-related problems and provide tier 1 level support which will consist of providing phone and online support to users, performing troubleshooting, resolving technical issues, and following escalation protocols as necessary. Additional duties will include:
Basic Qualifications:
Preferred Qualifications:
Pay Range : $26.27+/hr.
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Original Posting Date:
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range -
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
Enterprise Service Desk Specialist professionals in New Orleans
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jahaan wilks
positively, hard-working being