- Weekly Pay
- Growth Opportunities & stability
- 401K
- Comprehensive Benefits-Medical, Dental &Vision Plans
- EAP-Employee Assistance program
- Paid Time Off
- Discounts through IHG, company Perks website & Discounted Vacations using ClubGO and more....
- Facilitates the overall guest experience from check-in through check- out; handles complex technical tasks including room changes, inventory moves and folio adjustments as necessary; creates and issues keys while ensuring the safety and security of all owners and guests.
- Ensures that each interaction exceeds the expectations of our owners and guest. Answer all guest inquires. If unable to respond as an expert, will identify the appropriate resort personnel to assist. Clarifies needs and reacts accordingly; recognizing and initiating solutions to owner/guest concerns with a sense of urgency and to their satisfaction.
- Maintains and is responsible for a house bank, performs end of day reporting of receipts, and cashes owner/guest checks; calculates visit costs, verifies customer's credit, and establishes how the customer will pay for the accommodation.
- Communicates with Housekeeping, as appropriate to expedite the cleaning of units.
- Performs other duties as assigned.
- High School Diploma or GED equivalent or an equivalent combination of training, education and experience
- Must have a minimum of one year of Customer Service experience, preferably in a resort/hotel Front
- Office environment
- Bilingual a plus
- A commitment to providing outstanding customer service
- Knowledge of Microsoft Office Suite
- Able to acquire a clear understanding of timeshare ware applications
- Basic knowledge of hardware and peripheral devices required to perform the job
- Ability to establish and maintain effective working relationships with co-workers and leaders
- Strong problem-solving skills
- Capable of seeing a task through to completion
- Strong organizational skills
- Excellent verbal and written communication skills. Fluent in the English language
-
Enterprise Service Desk Specialist III
3 weeks ago
LINCHPIN SOLUTIONS INC New Orleans, United StatesJob Type · Full-time · Description · If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be We are currently hiring for a dynamic and experienced Enterpr ...
-
Front Desk Specialist
3 weeks ago
Holiday Inn Club Vacations New Orleans, United StatesJob Description · Job DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio ...
-
Front Desk Specialist
4 weeks ago
Holiday Inn Club Vacations New Orleans, United StatesJob Description · Job DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio ...
-
Enterprise Service Desk Specialist
3 weeks ago
Leidos New Orleans, United StatesDescription · Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? · As a member of the Leidos team, you will assist in the delivery of the ...
-
Patient Service Specialist/Front Desk
3 weeks ago
Priority Health Care Inc. Marrero, United States**Patient Service Specialist/Front Desk (Bilingual Preferred)** · Marrero, LA · Full Time · Finance and Accounting · Experienced · **Job Title:** Billing/Patient Services Specialist **Supervised by:** Senior Staff accountant * Verify and enter patient demographic and insuran ...
-
Enterprise Service Desk Specialist
3 weeks ago
Leidos New Orleans, United StatesDescription · Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? · As a member of the Leidos team, you will assist in the delivery of t ...
-
Enterprise Service Desk Specialist III
23 hours ago
LINCHPIN SOLUTIONS INC New Orleans, United StatesEnterprise Service Desk Specialist III · New Orleans, LA ) · Job Type · Full-time · Description · If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be We ...
-
Enterprise Service Desk Specialist III
2 weeks ago
LINCHPIN SOLUTIONS INC New Orleans, United StatesJob Type · Full-time · Description · If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be We are currently hiring for a dynamic and experienced Enterpr ...
-
TEKsystems New Orleans, United States:TEKsystems is seeking an Enterprise Service Desk Specialist to support a DoD program in New Orleans, LA. Qualified candidates must have an Active Secret Clearance AND CompTIA Security+CE Certification. · As an Enterprise Service Desk Specialist you will play a critical role in s ...
-
Cyber Security Specialist Mid
1 week ago
Leidos New Orleans, United States Full timeDescription · Leidos is looking to hire a Cyber Security Specialist Mid in New Orleans, LA to join our SMIT program. The selected candidate will operate all aspects of Information Systems (IS) data availability, integrity, authentication, confidentiality, and non-repudiation. · ...
-
Network Specialist
1 week ago
Piper Companies New Orleans, United StatesZachary Piper Solutions is seeking an experienced · Network Specialist · to join a long-term · DoD program · supporting the Department of the Navy located in · New Orleans, LA . The · Network Specialist · will assist with end-user desktop support across numerous Marine Cor ...
-
Front Desk
3 weeks ago
Marriott International New Orleans, United StatesAdditional Information Pay: $15.30 · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard New Orleans Downtown Near the French Quarter, 124 Saint Charles Avenue, New Orleans, Louisiana, United States VIEW ON MAP · Schedule Full-Time · Located Remotely ...
-
Team Leader- Federal Technical Support
1 week ago
CDW New Orleans, United Statestrue · / · / Team Leader- Federal Technical Support - Navy SMIT (East) · **Team Leader- Federal Technical Support - Navy SMIT (East)at CDW Careers** · **Job ID:** · **Updated:** May 24, 2021 · **Location:** New Orleans, LA, United States · Next Generation Enterprise Network ...
-
Patient Services Associate Front Desk
3 weeks ago
St Thomas Community Health Center New Orleans, United StatesPatient Services Associate - Front Desk · At St. Thomas Community Health Center our mission is to provide culturally competent · healthcare of the highest quality, regardless of the patient's ability to pay. We foster relevant · research and educational activities directed tow ...
-
Engagement Specialist
3 weeks ago
Odyssey House Louisiana New Orleans, United StatesJoin our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL · Job Summary · Odyssey House Louisiana, Inc. is seeking full-time Engagement Specia ...
-
Middle School Learning Specialist
3 weeks ago
McGehee School New Orleans, United StatesJob Type · Full-time · Description · Department: Middle School · Reports to: Head of Middle School · FLSA Classification: Exempt (Salary) · Job Type: Full-Time 10-Month · Hours: 40+ hours a week · Start Date: August 1, School Year) · About McGehee School: · The Louise S. ...
-
Five Star Call Centers New Orleans, United StatesJob Description · Job DescriptionHelp our essential workers get to the frontlines We are looking for phone and credential specialists to play a part in connecting nurses with healthcare facilities needing to fill shifts. You will navigate online to verify the nurses' credentials ...
-
Five Star Call Centers New Orleans, United StatesJob Description · Job DescriptionHelp our essential workers get to the frontlines We are looking for phone and credential specialists to play a part in connecting nurses with healthcare facilities needing to fill shifts. You will navigate online to verify the nurses' credentials ...
-
IT Specialist
3 weeks ago
Four Seasons Hotels Limited New Orleans, United StatesAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
-
Key Account Representative
12 hours ago
Beacon Building Products New Orleans, United States Full timeOverview: · Joining Beacon Building Products as a Key Account Specialist means becoming part of a values-driven organization. Our core principles guide everything we do: putting people first, prioritizing safety, doing what's right, taking pride in our work, continuously improvin ...
Front Desk Specialist - New Orleans, United States - Holiday Inn Club Vacations
Description
Job Description
Job DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check out processes. Additionally, the Specialist will run, review and print reports to complete daily assignments. The Front Desk Specialist will support the Marketing Face to Face team during the check in process by providing additional time and attention to owners or guests requiring more information or assisting with room assignment concerns. This individual is expected to assume a position of a technical and service expert in regard to business center and resort Wi-Fi access, to ensure great first and last impressions. Other responsibilities include folio posting, cash handling, key control as well as assisting guests with various questions and concerns.
Must have open availability 24/7 as shifts will vary
Weekends are required
COMPANY BENEFITS:
ESSENTIAL DUTIES AND TASKS
EDUCATION and/or EXPERIENCE
QUALIFICATIONS
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts and guest love. That's why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we're looking for you.
#ZRRO1