- Global Loan Operations position establishes the ongoing maintenance of commercial loans.
- ResponsibilitiesResponsibilitiesBoarding new commercial loans and modifications to loan accounting systemsReviewing and understanding loan documentsHandling Letters of Credit boarding and maintenanceReviewing accuracy of information or documentsBuilds relationships with team and other internal clients and collaborates to resolve issuesService
- Handles complex, escalated, or time sensitive issues and requests.
- Performs various operational tasks that occur during customer, vendor, and associate inquiries.
- Handles standard documentation and files associated with daily activities, which may include processing, reviewing, or distributing materials.
- Provides knowledge in area of work.
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Senior Operations Specialist - Phoenix, United States - First Citizens Bank
Description
OverviewThis Senior Operations SpecialistServes as a leader for less experienced specialists on the team through knowledge in the area of work.*This is a hybrid position for individuals based in Arizona and able to commute to the Phoenix, AZ office once a month.
Candidates must be in a commutable location from the Phoenix, AZ officeOperational Support
Documentation
Business Expertise
Additional Preferred Qualifications:
Commercial loan knowledgeWorking within established procedures, processes and/or regulatory guidelinesStrong ability to multi-task, handle high volumes, and support cross-functional teamsExcellent written and verbal communication skills with ability to convey informationStrong attention to detail Critical thinking with the awareness to know when to challenge or questionAptitude for following process and proceduresThoroughness Technical Capacity/Ability to Work with Variety of Systems Problem Solving/AnalysisAccountability Time ManagementBachelor's Degree desired and may be considered as 1-2 years overall experience