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    Specialist I, Academic Advising - Salt Lake City, United States - Salt Lake Community College

    Salt Lake Community College
    Salt Lake Community College Salt Lake City, United States

    1 week ago

    Default job background
    Part time
    Description
    The Specialist 1 serves as the initial contact for all guests to Academic Advising. The Specialist 1 performs receptionist duties in a positive, cheerful, professional, and enthusiastic manner. Assists with crowd management during the months with the highest intake of students.


    This is a part-time position which provides front desk coverage during regular business hours, Monday-Thursday 1:00PM-7:00PM, and Fridays from 12:30PM-4:30PM, however, work location and hours may vary depending on the needs of the department.

    Essential Responsibilities and Duties


    • Provide a warm and welcoming environment to all incoming students and guests of the Academic Advising office.
    • Assist students, both in person and over the phone, in scheduling appointments to see their advisors.
    • Effectively manage and triage students and redirect them to other services as needed.
    • Proactively notify advisors of demand of services.
    • Refer students to campus resources.
    • Access the A-Z index on the college website as well as the Advising website for information to provide students with quick answers to frequently asked questions.
    • Flexibility with work hours during RUSH and for sick, vacation, or other coverage.
    • Other duties as assigned.
    Essential Responsibilities and Duties Continued Minimum Qualifications

    High School graduate or GED and one year of work experience in an office setting.

    Preferred Qualifications

    Experience with higher education

    Knowledge, Skills & Abilities


    • Flexible, dependable and reliable.
    • Excellent interpersonal skills (i.e., listening skills, collaboration, negotiation).
    • Have a cheerful disposition and enjoy working with a diverse staff and student body, both over the phone and in-person.
    • Understand the functions of the Student Affairs offices.
    • Have a demonstrated ability finding information on the SLCC website.
    • Organize and prioritize multiple tasks.
    • Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College.
    • Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.
    Non-Essential Responsibilities and Duties

    Assist other support staff with special projects, calling campaigns, flyer creation and/or event planning/decorating as needed.

    Other duties as assigned.

    Special Instructions

    Please attach resume and indicate if your work experience is full time or part time.

    Successful completion of a criminal background check may be required for this position.

    SLCC Highlights

    Salt Lake Community College is Utah's largest open-access college with the most diverse student body in the state.

    We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates.

    Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities.

    SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

    Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives.

    A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely.

    As an emerging HSI, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.

    FLSA Non-Exempt SLCC Information

    Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination.

    The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

    SLCC is a participating employer with Utah Retirement Systems ("URS").

    This position may require the successful completion of a criminal background check.
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